Business intelligence (BI) implementation from the perspective of individual change
Autor(a) principal: | |
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Data de Publicação: | 2011 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UFRGS |
Texto Completo: | http://hdl.handle.net/10183/197844 |
Resumo: | Change is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices. |
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Fetzner, Maria Amélia de MesquitaFreitas, Henrique Mello Rodrigues de2019-08-10T02:31:15Z20111807-1775http://hdl.handle.net/10183/197844000788791Change is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices.application/pdfengJISTEM - Journal of Information Systems and Technology Management = Revista de Gestão da Tecnologia e Sistemas de Informação. São Paulo. Vol. 8. no. 1 (2011), p. 25-50Tecnologia da informaçãoMudançaInteligência de negóciosIndividual changeBusiness intelligenceImplementationInformation technologyBusiness intelligence (BI) implementation from the perspective of individual changeinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/otherinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFRGSinstname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSTEXT000788791.pdf.txt000788791.pdf.txtExtracted Texttext/plain81519http://www.lume.ufrgs.br/bitstream/10183/197844/2/000788791.pdf.txt376b89575df5fd41b691097321dfe8c5MD52ORIGINAL000788791.pdfTexto completo (inglês)application/pdf182017http://www.lume.ufrgs.br/bitstream/10183/197844/1/000788791.pdf6b720c40c8694204f103f4900a9845ebMD5110183/1978442019-10-25 03:46:29.151826oai:www.lume.ufrgs.br:10183/197844Repositório de PublicaçõesPUBhttps://lume.ufrgs.br/oai/requestopendoar:2019-10-25T06:46:29Repositório Institucional da UFRGS - Universidade Federal do Rio Grande do Sul (UFRGS)false |
dc.title.pt_BR.fl_str_mv |
Business intelligence (BI) implementation from the perspective of individual change |
title |
Business intelligence (BI) implementation from the perspective of individual change |
spellingShingle |
Business intelligence (BI) implementation from the perspective of individual change Fetzner, Maria Amélia de Mesquita Tecnologia da informação Mudança Inteligência de negócios Individual change Business intelligence Implementation Information technology |
title_short |
Business intelligence (BI) implementation from the perspective of individual change |
title_full |
Business intelligence (BI) implementation from the perspective of individual change |
title_fullStr |
Business intelligence (BI) implementation from the perspective of individual change |
title_full_unstemmed |
Business intelligence (BI) implementation from the perspective of individual change |
title_sort |
Business intelligence (BI) implementation from the perspective of individual change |
author |
Fetzner, Maria Amélia de Mesquita |
author_facet |
Fetzner, Maria Amélia de Mesquita Freitas, Henrique Mello Rodrigues de |
author_role |
author |
author2 |
Freitas, Henrique Mello Rodrigues de |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Fetzner, Maria Amélia de Mesquita Freitas, Henrique Mello Rodrigues de |
dc.subject.por.fl_str_mv |
Tecnologia da informação Mudança Inteligência de negócios |
topic |
Tecnologia da informação Mudança Inteligência de negócios Individual change Business intelligence Implementation Information technology |
dc.subject.eng.fl_str_mv |
Individual change Business intelligence Implementation Information technology |
description |
Change is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices. |
publishDate |
2011 |
dc.date.issued.fl_str_mv |
2011 |
dc.date.accessioned.fl_str_mv |
2019-08-10T02:31:15Z |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/other |
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info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10183/197844 |
dc.identifier.issn.pt_BR.fl_str_mv |
1807-1775 |
dc.identifier.nrb.pt_BR.fl_str_mv |
000788791 |
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1807-1775 000788791 |
url |
http://hdl.handle.net/10183/197844 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.ispartof.pt_BR.fl_str_mv |
JISTEM - Journal of Information Systems and Technology Management = Revista de Gestão da Tecnologia e Sistemas de Informação. São Paulo. Vol. 8. no. 1 (2011), p. 25-50 |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
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reponame:Repositório Institucional da UFRGS instname:Universidade Federal do Rio Grande do Sul (UFRGS) instacron:UFRGS |
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