Strategic planning as a tool for decision making at an english language school: a study case
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Tipo de documento: | Trabalho de conclusão de curso |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UFRJ |
Texto Completo: | http://hdl.handle.net/11422/16669 |
Resumo: | Strategic Planning has been used since 1950 in the business world. It went through many different transformations so that it does not become old fashioned. In his research, key factors to build up an assertive strategic planning will be analyzed, for instance, industry data, company records and government issues. A good strategic planning may drive the company way quicker and more accurate towards its mission and vision established by the company itself. The main objective of this research is to analyze through case study methodology how a language English school makes its own strategic planning using tools used at strategic management, such as: SWOT Analysis, Balanced Scorecard (BSC) and Strategic Map, 5W2H, Business Model Canvas, Five Forces of Porter, and Income and Balance Statement. Some key initiatives were found recommended for the company studied, for instance: internationalization, development of own material, and development of technology regarding the metaverse so that a broader share of market can be tackled. It was concluded that the company uses the strategic planning tools, especially, to pivot whenever necessary despite the competitive language learning market. The study showed two of the tools were more used towards the strategic planning development, that was, the SWOT Analysis and the Balanced Scorecard. It was also identified that the 5W2H tool could have been used even more once the action plan was defined it is considered to be a stage of great relevance for the strategic planning. |
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Lopes, Thiago da Silvahttp://lattes.cnpq.br/961927525830414805826372796http://lattes.cnpq.br/2491736097272700Silva, Carlos Eduardo Lopes dahttp://lattes.cnpq.br/3661779648574360Araújo, Denise Siloto dehttp://lattes.cnpq.br/4753482067563590Lima, Thiago Gomes de2022-04-08T18:16:03Z2023-11-30T03:01:45Z2022LOPES, Thiago da Silva. Strategic planning as a tool for decision making at an english language school: a study case. 2022. 69 f. Trabalho de Conclusão de Curso (Bacharelado em Engenharia de Produção) - Instituto Politécnico, Universidade Federal do Rio de Janeiro, Macaé, 2022.http://hdl.handle.net/11422/16669Submitted by Nadia Mattos (nadiamattos@macae.ufrj.br) on 2022-04-01T16:17:48Z No. of bitstreams: 1 TSLopes.pdf: 5132971 bytes, checksum: 2bfe4233c2f5a29a1bf0e3e2f962ebe1 (MD5)Approved for entry into archive by Lia Baião Feder (liabaiao@macae.ufrj.br) on 2022-04-08T18:16:03Z (GMT) No. of bitstreams: 1 TSLopes.pdf: 5132971 bytes, checksum: 2bfe4233c2f5a29a1bf0e3e2f962ebe1 (MD5)Made available in DSpace on 2022-04-08T18:16:03Z (GMT). No. of bitstreams: 1 TSLopes.pdf: 5132971 bytes, checksum: 2bfe4233c2f5a29a1bf0e3e2f962ebe1 (MD5) Previous issue date: 2022Strategic Planning has been used since 1950 in the business world. It went through many different transformations so that it does not become old fashioned. In his research, key factors to build up an assertive strategic planning will be analyzed, for instance, industry data, company records and government issues. A good strategic planning may drive the company way quicker and more accurate towards its mission and vision established by the company itself. The main objective of this research is to analyze through case study methodology how a language English school makes its own strategic planning using tools used at strategic management, such as: SWOT Analysis, Balanced Scorecard (BSC) and Strategic Map, 5W2H, Business Model Canvas, Five Forces of Porter, and Income and Balance Statement. Some key initiatives were found recommended for the company studied, for instance: internationalization, development of own material, and development of technology regarding the metaverse so that a broader share of market can be tackled. It was concluded that the company uses the strategic planning tools, especially, to pivot whenever necessary despite the competitive language learning market. The study showed two of the tools were more used towards the strategic planning development, that was, the SWOT Analysis and the Balanced Scorecard. It was also identified that the 5W2H tool could have been used even more once the action plan was defined it is considered to be a stage of great relevance for the strategic planning.engUniversidade Federal do Rio de JaneiroUFRJBrasilInstituto PolitécnicoCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAOPlanejamento estratégicoAnálise SWOTBalanced scorecardStrategic planningStrategic planning as a tool for decision making at an english language school: a study casePlanejamento estratégico como uma ferramenta para tomada de decisão numa escola de inglês: um estudo de casoinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis365 diasinfo:eu-repo/semantics/embargoedAccessreponame:Repositório Institucional da UFRJinstname:Universidade Federal do Rio de Janeiro (UFRJ)instacron:UFRJLICENSElicense.txtlicense.txttext/plain; charset=utf-81853http://pantheon.ufrj.br:80/bitstream/11422/16669/2/license.txtdd32849f2bfb22da963c3aac6e26e255MD52ORIGINALTSLopes.pdfTSLopes.pdfapplication/pdf5132971http://pantheon.ufrj.br:80/bitstream/11422/16669/1/TSLopes.pdf2bfe4233c2f5a29a1bf0e3e2f962ebe1MD5111422/166692023-11-30 00:01:45.922oai:pantheon.ufrj.br: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Repositório de PublicaçõesPUBhttp://www.pantheon.ufrj.br/oai/requestopendoar:2023-11-30T03:01:45Repositório Institucional da UFRJ - Universidade Federal do Rio de Janeiro (UFRJ)false |
dc.title.en.fl_str_mv |
Strategic planning as a tool for decision making at an english language school: a study case |
dc.title.alternative.pt_BR.fl_str_mv |
Planejamento estratégico como uma ferramenta para tomada de decisão numa escola de inglês: um estudo de caso |
title |
Strategic planning as a tool for decision making at an english language school: a study case |
spellingShingle |
Strategic planning as a tool for decision making at an english language school: a study case Lopes, Thiago da Silva CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAO Planejamento estratégico Análise SWOT Balanced scorecard Strategic planning |
title_short |
Strategic planning as a tool for decision making at an english language school: a study case |
title_full |
Strategic planning as a tool for decision making at an english language school: a study case |
title_fullStr |
Strategic planning as a tool for decision making at an english language school: a study case |
title_full_unstemmed |
Strategic planning as a tool for decision making at an english language school: a study case |
title_sort |
Strategic planning as a tool for decision making at an english language school: a study case |
author |
Lopes, Thiago da Silva |
author_facet |
Lopes, Thiago da Silva |
author_role |
author |
dc.contributor.advisorLattes.pt_BR.fl_str_mv |
http://lattes.cnpq.br/9619275258304148 |
dc.contributor.authorID.pt_BR.fl_str_mv |
05826372796 |
dc.contributor.authorLattes.pt_BR.fl_str_mv |
http://lattes.cnpq.br/2491736097272700 |
dc.contributor.author.fl_str_mv |
Lopes, Thiago da Silva |
dc.contributor.referee1.fl_str_mv |
Silva, Carlos Eduardo Lopes da |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/3661779648574360 |
dc.contributor.referee2.fl_str_mv |
Araújo, Denise Siloto de |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/4753482067563590 |
dc.contributor.advisor1.fl_str_mv |
Lima, Thiago Gomes de |
contributor_str_mv |
Silva, Carlos Eduardo Lopes da Araújo, Denise Siloto de Lima, Thiago Gomes de |
dc.subject.cnpq.fl_str_mv |
CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAO |
topic |
CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAO Planejamento estratégico Análise SWOT Balanced scorecard Strategic planning |
dc.subject.por.fl_str_mv |
Planejamento estratégico Análise SWOT |
dc.subject.eng.fl_str_mv |
Balanced scorecard Strategic planning |
description |
Strategic Planning has been used since 1950 in the business world. It went through many different transformations so that it does not become old fashioned. In his research, key factors to build up an assertive strategic planning will be analyzed, for instance, industry data, company records and government issues. A good strategic planning may drive the company way quicker and more accurate towards its mission and vision established by the company itself. The main objective of this research is to analyze through case study methodology how a language English school makes its own strategic planning using tools used at strategic management, such as: SWOT Analysis, Balanced Scorecard (BSC) and Strategic Map, 5W2H, Business Model Canvas, Five Forces of Porter, and Income and Balance Statement. Some key initiatives were found recommended for the company studied, for instance: internationalization, development of own material, and development of technology regarding the metaverse so that a broader share of market can be tackled. It was concluded that the company uses the strategic planning tools, especially, to pivot whenever necessary despite the competitive language learning market. The study showed two of the tools were more used towards the strategic planning development, that was, the SWOT Analysis and the Balanced Scorecard. It was also identified that the 5W2H tool could have been used even more once the action plan was defined it is considered to be a stage of great relevance for the strategic planning. |
publishDate |
2022 |
dc.date.accessioned.fl_str_mv |
2022-04-08T18:16:03Z |
dc.date.issued.fl_str_mv |
2022 |
dc.date.available.fl_str_mv |
2023-11-30T03:01:45Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/bachelorThesis |
format |
bachelorThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
LOPES, Thiago da Silva. Strategic planning as a tool for decision making at an english language school: a study case. 2022. 69 f. Trabalho de Conclusão de Curso (Bacharelado em Engenharia de Produção) - Instituto Politécnico, Universidade Federal do Rio de Janeiro, Macaé, 2022. |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/11422/16669 |
identifier_str_mv |
LOPES, Thiago da Silva. Strategic planning as a tool for decision making at an english language school: a study case. 2022. 69 f. Trabalho de Conclusão de Curso (Bacharelado em Engenharia de Produção) - Instituto Politécnico, Universidade Federal do Rio de Janeiro, Macaé, 2022. |
url |
http://hdl.handle.net/11422/16669 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/embargoedAccess |
eu_rights_str_mv |
embargoedAccess |
dc.publisher.none.fl_str_mv |
Universidade Federal do Rio de Janeiro |
dc.publisher.initials.fl_str_mv |
UFRJ |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Instituto Politécnico |
publisher.none.fl_str_mv |
Universidade Federal do Rio de Janeiro |
dc.source.none.fl_str_mv |
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UFRJ |
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Repositório Institucional da UFRJ |
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