Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Estudos de Psicologia (Natal) |
Texto Completo: | https://submission-pepsic.scielo.br/index.php/epsic/article/view/22731 |
Resumo: | Users’ satisfaction is a measure of mental health services quality. However, few studies evaluated residents’ satisfaction regarding the Therapeutic Residences (TR) and there is no specific instrument in brazilian context for this evaluation. In this study, we made the transcultural adaptation of the Questionnaire sur la Satisfaction de la Clientèle en Résidence D’Accueil (QSHS-21), to evaluate the residents’ satisfaction in the TR. The procedure included: translation of the original scale, re-translation, analyses by an Expert Commitee and a Pilot Study with 30 TR residents in the city of Barbacena-MG. Results showed corrections of the translations and retranslations and adaptation of the scale by the Expert Commitee and modifications in the questions wording during the Pilot Study. The final version of the scale has semantic and conceptual equivalence with the original scale, is adapted to the brazilian context and is easy to understand by the target population. |
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Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residencesAdaptación transcultural de una escala de satisfacción de residentes en cuanto a los servicios de Residencias TerapéuticasAdaptação Transcultural de uma Escala de Satisfação dos Moradores com os Serviços das Residências Terapêuticas.Mental health assistanceWeights and measuresTherapeutic residence servicesHome care servicesQuality of health carePersonal satisfactionAtención a la salud mentalPesos y medidasServicios de residencias terapéuticasServicios de atención de salud a domicilioIndicadores de calidad de la atención a saludSatisfacción personalAssistência à saúde mentalPesos e medidasServiços de assistência domiciliarQualidade da assistência à saúdeSatisfação pessoalUsers’ satisfaction is a measure of mental health services quality. However, few studies evaluated residents’ satisfaction regarding the Therapeutic Residences (TR) and there is no specific instrument in brazilian context for this evaluation. In this study, we made the transcultural adaptation of the Questionnaire sur la Satisfaction de la Clientèle en Résidence D’Accueil (QSHS-21), to evaluate the residents’ satisfaction in the TR. The procedure included: translation of the original scale, re-translation, analyses by an Expert Commitee and a Pilot Study with 30 TR residents in the city of Barbacena-MG. Results showed corrections of the translations and retranslations and adaptation of the scale by the Expert Commitee and modifications in the questions wording during the Pilot Study. The final version of the scale has semantic and conceptual equivalence with the original scale, is adapted to the brazilian context and is easy to understand by the target population.La satisfacción de los usuarios es un criterio de calidad de los servicios de salud mental. Sin embargo, faltan estudios que evalúen la satisfacción de los residentes de residencias terapéuticas (RTs) y en Brasil hay ausencia de un instrumento de medición específico para este fin. Este estudio adaptó el Questionnaire sur la Satisfaction de la Clientèle en Résidence D’Accueil (QSHS-21), para evaluar la satisfacción de los residentes de las RTs. El procedimiento incluyó: traducción de la escala original, retraducción, revisión por el Comité de Especialistas y Estudio Piloto con 30 residentes en Barbacena-MG. Los resultados mostraron correcciones de traducciones y retraducciones, y adaptación de la escala por parte del Comité de Especialistas, y cambios en la redacción de las preguntas, en el Estudio Piloto. La versión final tiene equivalencia semántica y conceptual con la escala original y está adaptada al contexto brasileño, siendo de fácil comprensión para el público.A satisfação dos usuários constitui um dos critérios da qualidade dos serviços de saúde mental. Entretanto, há uma carência de estudos avaliando a satisfação dos moradores de residências terapêuticas (RTs) e ausência de instrumento de medida específico para este fim, no Brasil. Neste estudo, foi feita a adaptação transcultural do Questionnaire sur la Satisfaction de la Clientèle en Résidence D’Accueil (QSHS-21), para avaliar a satisfação dos moradores das RTs. O procedimento incluiu: tradução da escala original, retradução, revisão por Comitê de Especialistas e Estudo Piloto com 30 moradores de RTs do município de Barbacena/MG. Os resultados incluíram correções a partir das traduções e retraduções e adaptação da escala pelo Comitê de Especialistas, assim como modificações na redação de algumas questões, no Estudo Piloto. A versão final possui equivalência semântica e conceitual com a escala original e está adaptada ao contexto brasileiro, sendo de fácil compreensão para a população-alvo.Universidade Federal do Rio Grande do Norte2023-03-24info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/xmlhttps://submission-pepsic.scielo.br/index.php/epsic/article/view/2273110.22491/1678-4669.20220022Estudos de Psicologia (Natal); Vol. 27 No. 2 (2022); 237-248Estudos de Psicologia (Natal); Vol. 27 Núm. 2 (2022); 237-248Estudos de Psicologia (Natal); v. 27 n. 2 (2022); 237-2481678-46691413-294Xreponame:Estudos de Psicologia (Natal)instname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNporhttps://submission-pepsic.scielo.br/index.php/epsic/article/view/22731/1117https://submission-pepsic.scielo.br/index.php/epsic/article/view/22731/1212Copyright (c) 2023 Estudos de Psicologia (Natal)https://creativecommons.org/licenses/by-nc/4.0info:eu-repo/semantics/openAccessParente, Francisca Lucimar PinheiroBandeira, MarinaAndrade, Mário César RezendeVidal, Carlos Eduardo LealVidal, Leandra Mara de Vilhena Melo2023-08-15T17:14:58Zoai:ojs.pkp.sfu.ca:article/22731Revistahttps://submission-pepsic.scielo.br/index.php/epsicPUBhttps://submission-pepsic.scielo.br/index.php/epsic/oai||revpsi@cchla.ufrn.br1678-46691413-294Xopendoar:2023-08-15T17:14:58Estudos de Psicologia (Natal) - Universidade Federal do Rio Grande do Norte (UFRN)false |
dc.title.none.fl_str_mv |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences Adaptación transcultural de una escala de satisfacción de residentes en cuanto a los servicios de Residencias Terapéuticas Adaptação Transcultural de uma Escala de Satisfação dos Moradores com os Serviços das Residências Terapêuticas. |
title |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences |
spellingShingle |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences Parente, Francisca Lucimar Pinheiro Mental health assistance Weights and measures Therapeutic residence services Home care services Quality of health care Personal satisfaction Atención a la salud mental Pesos y medidas Servicios de residencias terapéuticas Servicios de atención de salud a domicilio Indicadores de calidad de la atención a salud Satisfacción personal Assistência à saúde mental Pesos e medidas Serviços de assistência domiciliar Qualidade da assistência à saúde Satisfação pessoal |
title_short |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences |
title_full |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences |
title_fullStr |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences |
title_full_unstemmed |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences |
title_sort |
Transcultural Adaptation of a Satisfaction Scale for the residents of therapeutic residences |
author |
Parente, Francisca Lucimar Pinheiro |
author_facet |
Parente, Francisca Lucimar Pinheiro Bandeira, Marina Andrade, Mário César Rezende Vidal, Carlos Eduardo Leal Vidal, Leandra Mara de Vilhena Melo |
author_role |
author |
author2 |
Bandeira, Marina Andrade, Mário César Rezende Vidal, Carlos Eduardo Leal Vidal, Leandra Mara de Vilhena Melo |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
Parente, Francisca Lucimar Pinheiro Bandeira, Marina Andrade, Mário César Rezende Vidal, Carlos Eduardo Leal Vidal, Leandra Mara de Vilhena Melo |
dc.subject.por.fl_str_mv |
Mental health assistance Weights and measures Therapeutic residence services Home care services Quality of health care Personal satisfaction Atención a la salud mental Pesos y medidas Servicios de residencias terapéuticas Servicios de atención de salud a domicilio Indicadores de calidad de la atención a salud Satisfacción personal Assistência à saúde mental Pesos e medidas Serviços de assistência domiciliar Qualidade da assistência à saúde Satisfação pessoal |
topic |
Mental health assistance Weights and measures Therapeutic residence services Home care services Quality of health care Personal satisfaction Atención a la salud mental Pesos y medidas Servicios de residencias terapéuticas Servicios de atención de salud a domicilio Indicadores de calidad de la atención a salud Satisfacción personal Assistência à saúde mental Pesos e medidas Serviços de assistência domiciliar Qualidade da assistência à saúde Satisfação pessoal |
description |
Users’ satisfaction is a measure of mental health services quality. However, few studies evaluated residents’ satisfaction regarding the Therapeutic Residences (TR) and there is no specific instrument in brazilian context for this evaluation. In this study, we made the transcultural adaptation of the Questionnaire sur la Satisfaction de la Clientèle en Résidence D’Accueil (QSHS-21), to evaluate the residents’ satisfaction in the TR. The procedure included: translation of the original scale, re-translation, analyses by an Expert Commitee and a Pilot Study with 30 TR residents in the city of Barbacena-MG. Results showed corrections of the translations and retranslations and adaptation of the scale by the Expert Commitee and modifications in the questions wording during the Pilot Study. The final version of the scale has semantic and conceptual equivalence with the original scale, is adapted to the brazilian context and is easy to understand by the target population. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-03-24 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://submission-pepsic.scielo.br/index.php/epsic/article/view/22731 10.22491/1678-4669.20220022 |
url |
https://submission-pepsic.scielo.br/index.php/epsic/article/view/22731 |
identifier_str_mv |
10.22491/1678-4669.20220022 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://submission-pepsic.scielo.br/index.php/epsic/article/view/22731/1117 https://submission-pepsic.scielo.br/index.php/epsic/article/view/22731/1212 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2023 Estudos de Psicologia (Natal) https://creativecommons.org/licenses/by-nc/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2023 Estudos de Psicologia (Natal) https://creativecommons.org/licenses/by-nc/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf text/xml |
dc.publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Norte |
publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Norte |
dc.source.none.fl_str_mv |
Estudos de Psicologia (Natal); Vol. 27 No. 2 (2022); 237-248 Estudos de Psicologia (Natal); Vol. 27 Núm. 2 (2022); 237-248 Estudos de Psicologia (Natal); v. 27 n. 2 (2022); 237-248 1678-4669 1413-294X reponame:Estudos de Psicologia (Natal) instname:Universidade Federal do Rio Grande do Norte (UFRN) instacron:UFRN |
instname_str |
Universidade Federal do Rio Grande do Norte (UFRN) |
instacron_str |
UFRN |
institution |
UFRN |
reponame_str |
Estudos de Psicologia (Natal) |
collection |
Estudos de Psicologia (Natal) |
repository.name.fl_str_mv |
Estudos de Psicologia (Natal) - Universidade Federal do Rio Grande do Norte (UFRN) |
repository.mail.fl_str_mv |
||revpsi@cchla.ufrn.br |
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1799770154952818688 |