Quality of work life of home-office accountants during the Covid-19 pandemic

• Autor(a) principal: Lizote, Suzete Antonieta
• Data de Publicação: 2023
• Outros Autores: Fontana, Nathalie Moreira, Callegari, Patrícia Taís, Silva, Fernando Clementz da
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Ambiente Contábil
• Texto Completo: https://periodicos.ufrn.br/ambiente/article/view/30010
• topic: Qualidade de Vida; Home-Office.; Covid-19.; Covid 19.; Home-office

Objective: This study aimed to identify the perception of accountants about the quality of life at home office work during the Covid-19 pandemic. Studies on the quality of life at work are relevant to understanding the variables that have an impact on the performance of both the organization and its employees. Methodology: The descriptive research had a quantitative approach, applying a self-completion questionnaire that highlights the quality of life at work (QWL) according to the model by Hackman and Oldham (1975), in three dimensions: tasks performed at work, personal feeling about the job and satisfaction with aspects of the job. The respondents were 132 accountants who were at home office in accounting services companies located in the State of Santa Catarina. Data were analyzed descriptively based on the frequency of responses. Results: The results revealed, in general, a QVT for the surveyed accountants. Analyzing the dimensions, it is observed that, in relation to the tasks performed at work, the one in which superiors often say what they think about the quality of the work carried out stood out. About statements related to personal feelings about work, the following stood out: I often think about quitting this job. Finally, regarding satisfaction with aspects of work, safety, in physical and mental terms, in the work performed was the one that obtained the highest average among respondents. Study Contributions: The findings of this study offer a brief diagnosis of psychosocial indicators of the reality of professionals in the accounting area and can support future reflections and discussions on the continuity and improvement of the home office within the scope of accounting services companies, as well as, knowing what employees of accounting services companies think about QWL are essential assumptions for designing human resource management policies and programs.