Quality function deployment and analytic hierarchy process: a literature review of their joint application

Detalhes bibliográficos
Autor(a) principal: Oliveira, Leonardo Medeiros Vaz
Data de Publicação: 2020
Outros Autores: Santos, Hugo Ferreira, Almeida, Mariana Rodrigues, Costa, José Alfredo Ferreira
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Institucional da UFRN
Texto Completo: https://repositorio.ufrn.br/handle/123456789/33001
Resumo: The aim of this paper is to review the literature on the combined use of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP) methodologies and to apply a comprehensive analysis over the resulting publications. The paper seeks to classify the articles with regard to their variations and extensions, and application areas. The articles are mostly applied in manufacturing, supply chain, higher education, strategy, service and sustainability. This review is characterized by a quantitative and qualitative approach of a non-probabilistic intentional sample composed of 100 academic papers – 98 articles and 2 reviews. For this purpose, the Scopus database was selected as a means to undertake a systematic investigation with a longitudinal cut from 1994 to 2015. The aim of this paper also contributes toward complementing Ho and Mehrjerdi revisions on deepening the QFD-AHP joint application. The limitation is related to the sample of works focus of this review, restricted to the Scopus database, thereby not characterizing the literature universe. A proposal for further investigations is to expand the search scope to other databases and to carry out a deeper analysis on each application area presented
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spelling Oliveira, Leonardo Medeiros VazSantos, Hugo FerreiraAlmeida, Mariana RodriguesCosta, José Alfredo Ferreira2021-08-04T14:59:05Z2021-08-04T14:59:05Z2020-09-22OLIVEIRA, Leonardo Medeiros Vaz de; SANTOS, Hugo Ferreira dos; ALMEIDA, Mariana Rodrigues de; COSTA, José Alfredo Ferreira. Quality Function Deployment and Analytic Hierarchy Process: a literature review of their joint application. Concurrent Engineering, [S.L.], v. 28, n. 3, p. 239-251, set. 2020. Disponível em: https://journals.sagepub.com/doi/10.1177/1063293X20958936. Acesso em: 29 abr. 2021. https://doi.org/10.1177/1063293X20958936.1063-293X1531-2003https://repositorio.ufrn.br/handle/123456789/3300110.1177/1063293X20958936SAGE PublicationsAttribution-NonCommercial 3.0 Brazilhttp://creativecommons.org/licenses/by-nc/3.0/br/info:eu-repo/semantics/openAccessDecision makingLiterature reviewQuality function deploymentAnalytic hierarchy processQuality function deployment and analytic hierarchy process: a literature review of their joint applicationinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleThe aim of this paper is to review the literature on the combined use of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP) methodologies and to apply a comprehensive analysis over the resulting publications. The paper seeks to classify the articles with regard to their variations and extensions, and application areas. The articles are mostly applied in manufacturing, supply chain, higher education, strategy, service and sustainability. This review is characterized by a quantitative and qualitative approach of a non-probabilistic intentional sample composed of 100 academic papers – 98 articles and 2 reviews. For this purpose, the Scopus database was selected as a means to undertake a systematic investigation with a longitudinal cut from 1994 to 2015. The aim of this paper also contributes toward complementing Ho and Mehrjerdi revisions on deepening the QFD-AHP joint application. The limitation is related to the sample of works focus of this review, restricted to the Scopus database, thereby not characterizing the literature universe. A proposal for further investigations is to expand the search scope to other databases and to carry out a deeper analysis on each application area presentedengreponame:Repositório Institucional da UFRNinstname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNORIGINALQualityFunctionDeployment_Almeida_2020.pdfQualityFunctionDeployment_Almeida_2020.pdfapplication/pdf573482https://repositorio.ufrn.br/bitstream/123456789/33001/1/QualityFunctionDeployment_Almeida_2020.pdfeb8f46466f54647b8a1d422e6dd2fba1MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8920https://repositorio.ufrn.br/bitstream/123456789/33001/2/license_rdf728dfda2fa81b274c619d08d1dfc1a03MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-81484https://repositorio.ufrn.br/bitstream/123456789/33001/3/license.txte9597aa2854d128fd968be5edc8a28d9MD53123456789/330012021-08-04 11:59:06.27oai:https://repositorio.ufrn.br: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Repositório de PublicaçõesPUBhttp://repositorio.ufrn.br/oai/opendoar:2021-08-04T14:59:06Repositório Institucional da UFRN - Universidade Federal do Rio Grande do Norte (UFRN)false
dc.title.pt_BR.fl_str_mv Quality function deployment and analytic hierarchy process: a literature review of their joint application
title Quality function deployment and analytic hierarchy process: a literature review of their joint application
spellingShingle Quality function deployment and analytic hierarchy process: a literature review of their joint application
Oliveira, Leonardo Medeiros Vaz
Decision making
Literature review
Quality function deployment
Analytic hierarchy process
title_short Quality function deployment and analytic hierarchy process: a literature review of their joint application
title_full Quality function deployment and analytic hierarchy process: a literature review of their joint application
title_fullStr Quality function deployment and analytic hierarchy process: a literature review of their joint application
title_full_unstemmed Quality function deployment and analytic hierarchy process: a literature review of their joint application
title_sort Quality function deployment and analytic hierarchy process: a literature review of their joint application
author Oliveira, Leonardo Medeiros Vaz
author_facet Oliveira, Leonardo Medeiros Vaz
Santos, Hugo Ferreira
Almeida, Mariana Rodrigues
Costa, José Alfredo Ferreira
author_role author
author2 Santos, Hugo Ferreira
Almeida, Mariana Rodrigues
Costa, José Alfredo Ferreira
author2_role author
author
author
dc.contributor.author.fl_str_mv Oliveira, Leonardo Medeiros Vaz
Santos, Hugo Ferreira
Almeida, Mariana Rodrigues
Costa, José Alfredo Ferreira
dc.subject.por.fl_str_mv Decision making
Literature review
Quality function deployment
Analytic hierarchy process
topic Decision making
Literature review
Quality function deployment
Analytic hierarchy process
description The aim of this paper is to review the literature on the combined use of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP) methodologies and to apply a comprehensive analysis over the resulting publications. The paper seeks to classify the articles with regard to their variations and extensions, and application areas. The articles are mostly applied in manufacturing, supply chain, higher education, strategy, service and sustainability. This review is characterized by a quantitative and qualitative approach of a non-probabilistic intentional sample composed of 100 academic papers – 98 articles and 2 reviews. For this purpose, the Scopus database was selected as a means to undertake a systematic investigation with a longitudinal cut from 1994 to 2015. The aim of this paper also contributes toward complementing Ho and Mehrjerdi revisions on deepening the QFD-AHP joint application. The limitation is related to the sample of works focus of this review, restricted to the Scopus database, thereby not characterizing the literature universe. A proposal for further investigations is to expand the search scope to other databases and to carry out a deeper analysis on each application area presented
publishDate 2020
dc.date.issued.fl_str_mv 2020-09-22
dc.date.accessioned.fl_str_mv 2021-08-04T14:59:05Z
dc.date.available.fl_str_mv 2021-08-04T14:59:05Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.citation.fl_str_mv OLIVEIRA, Leonardo Medeiros Vaz de; SANTOS, Hugo Ferreira dos; ALMEIDA, Mariana Rodrigues de; COSTA, José Alfredo Ferreira. Quality Function Deployment and Analytic Hierarchy Process: a literature review of their joint application. Concurrent Engineering, [S.L.], v. 28, n. 3, p. 239-251, set. 2020. Disponível em: https://journals.sagepub.com/doi/10.1177/1063293X20958936. Acesso em: 29 abr. 2021. https://doi.org/10.1177/1063293X20958936.
dc.identifier.uri.fl_str_mv https://repositorio.ufrn.br/handle/123456789/33001
dc.identifier.issn.none.fl_str_mv 1063-293X
1531-2003
dc.identifier.doi.none.fl_str_mv 10.1177/1063293X20958936
identifier_str_mv OLIVEIRA, Leonardo Medeiros Vaz de; SANTOS, Hugo Ferreira dos; ALMEIDA, Mariana Rodrigues de; COSTA, José Alfredo Ferreira. Quality Function Deployment and Analytic Hierarchy Process: a literature review of their joint application. Concurrent Engineering, [S.L.], v. 28, n. 3, p. 239-251, set. 2020. Disponível em: https://journals.sagepub.com/doi/10.1177/1063293X20958936. Acesso em: 29 abr. 2021. https://doi.org/10.1177/1063293X20958936.
1063-293X
1531-2003
10.1177/1063293X20958936
url https://repositorio.ufrn.br/handle/123456789/33001
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv Attribution-NonCommercial 3.0 Brazil
http://creativecommons.org/licenses/by-nc/3.0/br/
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rights_invalid_str_mv Attribution-NonCommercial 3.0 Brazil
http://creativecommons.org/licenses/by-nc/3.0/br/
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv SAGE Publications
publisher.none.fl_str_mv SAGE Publications
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