Quality function deployment and analytic hierarchy process: a literature review of their joint application
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UFRN |
Texto Completo: | https://repositorio.ufrn.br/handle/123456789/33001 |
Resumo: | The aim of this paper is to review the literature on the combined use of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP) methodologies and to apply a comprehensive analysis over the resulting publications. The paper seeks to classify the articles with regard to their variations and extensions, and application areas. The articles are mostly applied in manufacturing, supply chain, higher education, strategy, service and sustainability. This review is characterized by a quantitative and qualitative approach of a non-probabilistic intentional sample composed of 100 academic papers – 98 articles and 2 reviews. For this purpose, the Scopus database was selected as a means to undertake a systematic investigation with a longitudinal cut from 1994 to 2015. The aim of this paper also contributes toward complementing Ho and Mehrjerdi revisions on deepening the QFD-AHP joint application. The limitation is related to the sample of works focus of this review, restricted to the Scopus database, thereby not characterizing the literature universe. A proposal for further investigations is to expand the search scope to other databases and to carry out a deeper analysis on each application area presented |
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Oliveira, Leonardo Medeiros VazSantos, Hugo FerreiraAlmeida, Mariana RodriguesCosta, José Alfredo Ferreira2021-08-04T14:59:05Z2021-08-04T14:59:05Z2020-09-22OLIVEIRA, Leonardo Medeiros Vaz de; SANTOS, Hugo Ferreira dos; ALMEIDA, Mariana Rodrigues de; COSTA, José Alfredo Ferreira. Quality Function Deployment and Analytic Hierarchy Process: a literature review of their joint application. Concurrent Engineering, [S.L.], v. 28, n. 3, p. 239-251, set. 2020. Disponível em: https://journals.sagepub.com/doi/10.1177/1063293X20958936. Acesso em: 29 abr. 2021. https://doi.org/10.1177/1063293X20958936.1063-293X1531-2003https://repositorio.ufrn.br/handle/123456789/3300110.1177/1063293X20958936SAGE PublicationsAttribution-NonCommercial 3.0 Brazilhttp://creativecommons.org/licenses/by-nc/3.0/br/info:eu-repo/semantics/openAccessDecision makingLiterature reviewQuality function deploymentAnalytic hierarchy processQuality function deployment and analytic hierarchy process: a literature review of their joint applicationinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleThe aim of this paper is to review the literature on the combined use of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP) methodologies and to apply a comprehensive analysis over the resulting publications. The paper seeks to classify the articles with regard to their variations and extensions, and application areas. The articles are mostly applied in manufacturing, supply chain, higher education, strategy, service and sustainability. This review is characterized by a quantitative and qualitative approach of a non-probabilistic intentional sample composed of 100 academic papers – 98 articles and 2 reviews. For this purpose, the Scopus database was selected as a means to undertake a systematic investigation with a longitudinal cut from 1994 to 2015. The aim of this paper also contributes toward complementing Ho and Mehrjerdi revisions on deepening the QFD-AHP joint application. The limitation is related to the sample of works focus of this review, restricted to the Scopus database, thereby not characterizing the literature universe. A proposal for further investigations is to expand the search scope to other databases and to carry out a deeper analysis on each application area presentedengreponame:Repositório Institucional da UFRNinstname:Universidade Federal do Rio Grande do Norte (UFRN)instacron:UFRNORIGINALQualityFunctionDeployment_Almeida_2020.pdfQualityFunctionDeployment_Almeida_2020.pdfapplication/pdf573482https://repositorio.ufrn.br/bitstream/123456789/33001/1/QualityFunctionDeployment_Almeida_2020.pdfeb8f46466f54647b8a1d422e6dd2fba1MD51CC-LICENSElicense_rdflicense_rdfapplication/rdf+xml; charset=utf-8920https://repositorio.ufrn.br/bitstream/123456789/33001/2/license_rdf728dfda2fa81b274c619d08d1dfc1a03MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-81484https://repositorio.ufrn.br/bitstream/123456789/33001/3/license.txte9597aa2854d128fd968be5edc8a28d9MD53123456789/330012021-08-04 11:59:06.27oai:https://repositorio.ufrn.br:123456789/33001Tk9OLUVYQ0xVU0lWRSBESVNUUklCVVRJT04gTElDRU5TRQoKCkJ5IHNpZ25pbmcgYW5kIGRlbGl2ZXJpbmcgdGhpcyBsaWNlbnNlLCBNci4gKGF1dGhvciBvciBjb3B5cmlnaHQgaG9sZGVyKToKCgphKSBHcmFudHMgdGhlIFVuaXZlcnNpZGFkZSBGZWRlcmFsIFJpbyBHcmFuZGUgZG8gTm9ydGUgdGhlIG5vbi1leGNsdXNpdmUgcmlnaHQgb2YKcmVwcm9kdWNlLCBjb252ZXJ0IChhcyBkZWZpbmVkIGJlbG93KSwgY29tbXVuaWNhdGUgYW5kIC8gb3IKZGlzdHJpYnV0ZSB0aGUgZGVsaXZlcmVkIGRvY3VtZW50IChpbmNsdWRpbmcgYWJzdHJhY3QgLyBhYnN0cmFjdCkgaW4KZGlnaXRhbCBvciBwcmludGVkIGZvcm1hdCBhbmQgaW4gYW55IG1lZGl1bS4KCmIpIERlY2xhcmVzIHRoYXQgdGhlIGRvY3VtZW50IHN1Ym1pdHRlZCBpcyBpdHMgb3JpZ2luYWwgd29yaywgYW5kIHRoYXQKeW91IGhhdmUgdGhlIHJpZ2h0IHRvIGdyYW50IHRoZSByaWdodHMgY29udGFpbmVkIGluIHRoaXMgbGljZW5zZS4gRGVjbGFyZXMKdGhhdCB0aGUgZGVsaXZlcnkgb2YgdGhlIGRvY3VtZW50IGRvZXMgbm90IGluZnJpbmdlLCBhcyBmYXIgYXMgaXQgaXMKdGhlIHJpZ2h0cyBvZiBhbnkgb3RoZXIgcGVyc29uIG9yIGVudGl0eS4KCmMpIElmIHRoZSBkb2N1bWVudCBkZWxpdmVyZWQgY29udGFpbnMgbWF0ZXJpYWwgd2hpY2ggZG9lcyBub3QKcmlnaHRzLCBkZWNsYXJlcyB0aGF0IGl0IGhhcyBvYnRhaW5lZCBhdXRob3JpemF0aW9uIGZyb20gdGhlIGhvbGRlciBvZiB0aGUKY29weXJpZ2h0IHRvIGdyYW50IHRoZSBVbml2ZXJzaWRhZGUgRmVkZXJhbCBkbyBSaW8gR3JhbmRlIGRvIE5vcnRlIHRoZSByaWdodHMgcmVxdWlyZWQgYnkgdGhpcyBsaWNlbnNlLCBhbmQgdGhhdCB0aGlzIG1hdGVyaWFsIHdob3NlIHJpZ2h0cyBhcmUgb2YKdGhpcmQgcGFydGllcyBpcyBjbGVhcmx5IGlkZW50aWZpZWQgYW5kIHJlY29nbml6ZWQgaW4gdGhlIHRleHQgb3IKY29udGVudCBvZiB0aGUgZG9jdW1lbnQgZGVsaXZlcmVkLgoKSWYgdGhlIGRvY3VtZW50IHN1Ym1pdHRlZCBpcyBiYXNlZCBvbiBmdW5kZWQgb3Igc3VwcG9ydGVkIHdvcmsKYnkgYW5vdGhlciBpbnN0aXR1dGlvbiBvdGhlciB0aGFuIHRoZSBVbml2ZXJzaWRhZGUgRmVkZXJhbCBkbyBSaW8gR3JhbmRlIGRvIE5vcnRlLCBkZWNsYXJlcyB0aGF0IGl0IGhhcyBmdWxmaWxsZWQgYW55IG9ibGlnYXRpb25zIHJlcXVpcmVkIGJ5IHRoZSByZXNwZWN0aXZlIGFncmVlbWVudCBvciBhZ3JlZW1lbnQuCgpUaGUgVW5pdmVyc2lkYWRlIEZlZGVyYWwgZG8gUmlvIEdyYW5kZSBkbyBOb3J0ZSB3aWxsIGNsZWFybHkgaWRlbnRpZnkgaXRzIG5hbWUgKHMpIGFzIHRoZSBhdXRob3IgKHMpIG9yIGhvbGRlciAocykgb2YgdGhlIGRvY3VtZW50J3MgcmlnaHRzCmRlbGl2ZXJlZCwgYW5kIHdpbGwgbm90IG1ha2UgYW55IGNoYW5nZXMsIG90aGVyIHRoYW4gdGhvc2UgcGVybWl0dGVkIGJ5CnRoaXMgbGljZW5zZQo=Repositório de PublicaçõesPUBhttp://repositorio.ufrn.br/oai/opendoar:2021-08-04T14:59:06Repositório Institucional da UFRN - Universidade Federal do Rio Grande do Norte (UFRN)false |
dc.title.pt_BR.fl_str_mv |
Quality function deployment and analytic hierarchy process: a literature review of their joint application |
title |
Quality function deployment and analytic hierarchy process: a literature review of their joint application |
spellingShingle |
Quality function deployment and analytic hierarchy process: a literature review of their joint application Oliveira, Leonardo Medeiros Vaz Decision making Literature review Quality function deployment Analytic hierarchy process |
title_short |
Quality function deployment and analytic hierarchy process: a literature review of their joint application |
title_full |
Quality function deployment and analytic hierarchy process: a literature review of their joint application |
title_fullStr |
Quality function deployment and analytic hierarchy process: a literature review of their joint application |
title_full_unstemmed |
Quality function deployment and analytic hierarchy process: a literature review of their joint application |
title_sort |
Quality function deployment and analytic hierarchy process: a literature review of their joint application |
author |
Oliveira, Leonardo Medeiros Vaz |
author_facet |
Oliveira, Leonardo Medeiros Vaz Santos, Hugo Ferreira Almeida, Mariana Rodrigues Costa, José Alfredo Ferreira |
author_role |
author |
author2 |
Santos, Hugo Ferreira Almeida, Mariana Rodrigues Costa, José Alfredo Ferreira |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Oliveira, Leonardo Medeiros Vaz Santos, Hugo Ferreira Almeida, Mariana Rodrigues Costa, José Alfredo Ferreira |
dc.subject.por.fl_str_mv |
Decision making Literature review Quality function deployment Analytic hierarchy process |
topic |
Decision making Literature review Quality function deployment Analytic hierarchy process |
description |
The aim of this paper is to review the literature on the combined use of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP) methodologies and to apply a comprehensive analysis over the resulting publications. The paper seeks to classify the articles with regard to their variations and extensions, and application areas. The articles are mostly applied in manufacturing, supply chain, higher education, strategy, service and sustainability. This review is characterized by a quantitative and qualitative approach of a non-probabilistic intentional sample composed of 100 academic papers – 98 articles and 2 reviews. For this purpose, the Scopus database was selected as a means to undertake a systematic investigation with a longitudinal cut from 1994 to 2015. The aim of this paper also contributes toward complementing Ho and Mehrjerdi revisions on deepening the QFD-AHP joint application. The limitation is related to the sample of works focus of this review, restricted to the Scopus database, thereby not characterizing the literature universe. A proposal for further investigations is to expand the search scope to other databases and to carry out a deeper analysis on each application area presented |
publishDate |
2020 |
dc.date.issued.fl_str_mv |
2020-09-22 |
dc.date.accessioned.fl_str_mv |
2021-08-04T14:59:05Z |
dc.date.available.fl_str_mv |
2021-08-04T14:59:05Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
OLIVEIRA, Leonardo Medeiros Vaz de; SANTOS, Hugo Ferreira dos; ALMEIDA, Mariana Rodrigues de; COSTA, José Alfredo Ferreira. Quality Function Deployment and Analytic Hierarchy Process: a literature review of their joint application. Concurrent Engineering, [S.L.], v. 28, n. 3, p. 239-251, set. 2020. Disponível em: https://journals.sagepub.com/doi/10.1177/1063293X20958936. Acesso em: 29 abr. 2021. https://doi.org/10.1177/1063293X20958936. |
dc.identifier.uri.fl_str_mv |
https://repositorio.ufrn.br/handle/123456789/33001 |
dc.identifier.issn.none.fl_str_mv |
1063-293X 1531-2003 |
dc.identifier.doi.none.fl_str_mv |
10.1177/1063293X20958936 |
identifier_str_mv |
OLIVEIRA, Leonardo Medeiros Vaz de; SANTOS, Hugo Ferreira dos; ALMEIDA, Mariana Rodrigues de; COSTA, José Alfredo Ferreira. Quality Function Deployment and Analytic Hierarchy Process: a literature review of their joint application. Concurrent Engineering, [S.L.], v. 28, n. 3, p. 239-251, set. 2020. Disponível em: https://journals.sagepub.com/doi/10.1177/1063293X20958936. Acesso em: 29 abr. 2021. https://doi.org/10.1177/1063293X20958936. 1063-293X 1531-2003 10.1177/1063293X20958936 |
url |
https://repositorio.ufrn.br/handle/123456789/33001 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
Attribution-NonCommercial 3.0 Brazil http://creativecommons.org/licenses/by-nc/3.0/br/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Attribution-NonCommercial 3.0 Brazil http://creativecommons.org/licenses/by-nc/3.0/br/ |
eu_rights_str_mv |
openAccess |
dc.publisher.none.fl_str_mv |
SAGE Publications |
publisher.none.fl_str_mv |
SAGE Publications |
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