Knowledge management practices for improvement of Brazilian Hospital Websites

• Autor(a) principal: Sousa, Kleber Cavalcante de
• Data de Publicação: 2013
• Outros Autores: Diógenes, Jamil Ramsi Farkat, Hékis, Hélio Roberto, Valentim, Ricardo Alexsandro de Medeiros, Oliveira, Idelmarcia Dantas de, Nunes, Benilton Medeiros
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Institucional da UFRN
• Texto Completo: https://repositorio.ufrn.br/jspui/handle/123456789/29727
• topic: Hospital portals; Knowledge management; Knowledge access (KA); Knowledge creation (KC); Knowledge transfer (KT)

This work aims to verify how the Web portals of Universities Hospital located in the northeast of Brazil are contributing to the expansion of knowledge of its users from the analysis of interactive features associated with the three mechanisms of knowledge management: knowledge access (KA), knowledge creation (KC), and knowledge transfer (KT). The study is exploratory, descriptive, and qualitative type, such as a survey, developed through an adaptation of a relevant research, which involves the standardization of data collection instruments (questionnaires and interviews) applied directly to persons of a specific population, to assess knowledge management tools present in the University Hospital portals in the northeast region of Brazil. The results indicated that the resources from knowledge access were more prevalent than the others, ratifying the results found in research developed in Asian and North American Hospital portals