Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição
Autor(a) principal: | |
---|---|
Data de Publicação: | 2022 |
Tipo de documento: | Trabalho de conclusão de curso |
Idioma: | por |
Título da fonte: | Repositório Institucional da UFS |
Texto Completo: | http://ri.ufs.br/jspui/handle/riufs/17650 |
Resumo: | It is noticeable that technologies linked to information strongly influence the performance of any type of activity. In the logistics area, specifically in distribution centers, these technologies, when used properly, provide agility, flexibility, speed and reliability in operations. This research sought to present evidence of the facilities, difficulties, advantages and deficiencies related to the use of information technology in a distribution center in Sergipe. Thus, the present study aimed to analyze how the main logistical procedures for storage are configured in a Distribution Center located in Nossa Senhora do Socorro/SE. The method was a single case study with multiple sources of evidence, of a qualitative nature, which sought to verify the results in the research distribution company, defining how satisfactory is the performance of logistics activities with the use of Information Technology tools in the perception of the interviewees, who were IT Analyst, CD operational coordinator, in charge of receiving. The main results found demonstrate that, among the many benefits that T.I can attribute to logistics activities are: operational integration, cost reduction, improvement in operational efficiency and better control and reliability of logistics operations. The main barriers pointed out by the interviewees were difficulties regarding "training the entire team in a timely manner and the physical and operational adaptations"., and this was due to the complexity that the W.M.S system initially presented, requiring training for the entire team. invoIt is noticeable that technologies linked to information strongly influence the performance of any type of activity. In the logistics area, specifically in distribution centers, these technologies, when used properly, provide agility, flexibility, speed and reliability in operations. This research sought to present evidence of the facilities, difficulties, advantages and deficiencies related to the use of information technology in a distribution center in Sergipe. Thus, the present study aimed to analyze how the main logistical procedures for storage are configured in a Distribution Center located in Nossa Senhora do Socorro/SE. The method was a single case study with multiple sources of evidence, of a qualitative nature, which sought to verify the results in the research distribution company, defining how satisfactory is the performance of logistics activities with the use of Information Technology tools in the perception of the interviewees, who were IT Analyst, CD operational coordinator, in charge of receiving. The main results found demonstrate that, among the many benefits that T.I can attribute to logistics activities are: operational integration, cost reduction, improvement in operational efficiency and better control and reliability of logistics operations. The main barriers pointed out by the interviewees were difficulties regarding "training the entire team in a timely manner and the physical and operational adaptations"., and this was due to the complexity that the W.M.S system initially presented, requiring training for the entire team. involved, thus forcing the standardization and formalization of processes. The author's suggestions for the actors involved the development of uninterrupted training plans. lved, thus forcing the standardization and formalization of processes. The author's suggestions for the actors involved the development of uninterrupted training plans. |
id |
UFS-2_f48885843600d55d9979af996ec6dca0 |
---|---|
oai_identifier_str |
oai:ufs.br:riufs/17650 |
network_acronym_str |
UFS-2 |
network_name_str |
Repositório Institucional da UFS |
repository_id_str |
|
spelling |
Menezes, Jorge José de JesusZambanini, Marcos Eduardo2023-05-31T11:06:45Z2023-05-31T11:06:45Z2022-11-01Menezes, Jorge José de Jesus. Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição. São Cristóvão, 2022. Monografia (graduação em Administração) - Departamento de Administração, Centro de Ciências Sociais Aplicadas, Universidade Federal de Sergipe, São Cristóvão, SE, 2022http://ri.ufs.br/jspui/handle/riufs/17650It is noticeable that technologies linked to information strongly influence the performance of any type of activity. In the logistics area, specifically in distribution centers, these technologies, when used properly, provide agility, flexibility, speed and reliability in operations. This research sought to present evidence of the facilities, difficulties, advantages and deficiencies related to the use of information technology in a distribution center in Sergipe. Thus, the present study aimed to analyze how the main logistical procedures for storage are configured in a Distribution Center located in Nossa Senhora do Socorro/SE. The method was a single case study with multiple sources of evidence, of a qualitative nature, which sought to verify the results in the research distribution company, defining how satisfactory is the performance of logistics activities with the use of Information Technology tools in the perception of the interviewees, who were IT Analyst, CD operational coordinator, in charge of receiving. The main results found demonstrate that, among the many benefits that T.I can attribute to logistics activities are: operational integration, cost reduction, improvement in operational efficiency and better control and reliability of logistics operations. The main barriers pointed out by the interviewees were difficulties regarding "training the entire team in a timely manner and the physical and operational adaptations"., and this was due to the complexity that the W.M.S system initially presented, requiring training for the entire team. invoIt is noticeable that technologies linked to information strongly influence the performance of any type of activity. In the logistics area, specifically in distribution centers, these technologies, when used properly, provide agility, flexibility, speed and reliability in operations. This research sought to present evidence of the facilities, difficulties, advantages and deficiencies related to the use of information technology in a distribution center in Sergipe. Thus, the present study aimed to analyze how the main logistical procedures for storage are configured in a Distribution Center located in Nossa Senhora do Socorro/SE. The method was a single case study with multiple sources of evidence, of a qualitative nature, which sought to verify the results in the research distribution company, defining how satisfactory is the performance of logistics activities with the use of Information Technology tools in the perception of the interviewees, who were IT Analyst, CD operational coordinator, in charge of receiving. The main results found demonstrate that, among the many benefits that T.I can attribute to logistics activities are: operational integration, cost reduction, improvement in operational efficiency and better control and reliability of logistics operations. The main barriers pointed out by the interviewees were difficulties regarding "training the entire team in a timely manner and the physical and operational adaptations"., and this was due to the complexity that the W.M.S system initially presented, requiring training for the entire team. involved, thus forcing the standardization and formalization of processes. The author's suggestions for the actors involved the development of uninterrupted training plans. lved, thus forcing the standardization and formalization of processes. The author's suggestions for the actors involved the development of uninterrupted training plans.É perceptível que as tecnologias ligadas à informação influenciam fortemente a realização de qualquer tipo de atividade. Na área de logística, especificamente em centros de distribuição, essas tecnologias, quando utilizadas de forma adequada, proporcionam agilidade, flexibilidade, rapidez e confiabilidade nas operações. Esta pesquisa buscou apresentar evidências das facilidades, dificuldades, vantagens e deficiências relacionadas ao uso da tecnologia da informação em um centro de distribuição de Sergipe. Assim, o presente estudo teve como objetivo analisar como estão configurados os principais procedimentos logísticos para armazenagem em um Centro de Distribuição localizado em Nossa Senhora do Socorro/SE. O método foi um estudo de caso único com múltiplas fontes de evidência, de natureza qualitativa, que buscou averiguar os resultados na empresa de distribuição pesquisada, definindo o quão satisfatório é o desempenho das atividades logísticas com a utilização de ferramentas de Tecnologia da Informação na percepção dos entrevistados, que foram Analista de T.I., coordenador operacional CD, encarregado de recebimento. Os principais resultados encontrados demonstram que, dentre os vários benefícios que a T.I pode atribuir às atividades logísticas estão: a integração operacional, a redução de custos, a melhora na eficiência operacional e o melhor controle e confiabilidade das operações logísticas. As principais barreiras apontadas pelos entrevistados foram dificuldades em treinar toda a equipe em tempo hábil e as adaptações físicas e operacionais, e isso ocorreu devido à complexidade que o sistema controle de armazém adotado apresentou inicialmente, sendo necessário a ocorrência de treinamentos de toda a equipe envolvida, obrigando, assim, que houvesse a padronização e a formalização dos processos. A principal sugestão do autor para os atores envolvidos é o desenvolvimento de planos de treinamento ininterruptos.São Cristóvão, SEporAdministraçãoEnsino de administraçãoLogísticaCentro de distribuiçãoTecnologia da informaçãoProcessos de armazenagemLogisticsDistribution centerInformation technologyStorage processesCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS::ADMINISTRACAO DA PRODUCAOGerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuiçãoinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesisUniversidade Federal de Sergipe (UFS)DAD - Departamento de Administração – São Cristóvão - Presencialreponame:Repositório Institucional da UFSinstname:Universidade Federal de Sergipe (UFS)instacron:UFSinfo:eu-repo/semantics/openAccessLICENSElicense.txtlicense.txttext/plain; charset=utf-81475https://ri.ufs.br/jspui/bitstream/riufs/17650/1/license.txt098cbbf65c2c15e1fb2e49c5d306a44cMD51ORIGINALJorge_Jose_ Jesus_Menezes.pdfJorge_Jose_ Jesus_Menezes.pdfapplication/pdf675296https://ri.ufs.br/jspui/bitstream/riufs/17650/2/Jorge_Jose_%20Jesus_Menezes.pdfec0b44a4acb42825648470dd92f4bcceMD52TEXTJorge_Jose_ Jesus_Menezes.pdf.txtJorge_Jose_ Jesus_Menezes.pdf.txtExtracted texttext/plain165552https://ri.ufs.br/jspui/bitstream/riufs/17650/3/Jorge_Jose_%20Jesus_Menezes.pdf.txte5ae3b6a4cea1ed0b503a5119ee14c22MD53THUMBNAILJorge_Jose_ Jesus_Menezes.pdf.jpgJorge_Jose_ Jesus_Menezes.pdf.jpgGenerated Thumbnailimage/jpeg1166https://ri.ufs.br/jspui/bitstream/riufs/17650/4/Jorge_Jose_%20Jesus_Menezes.pdf.jpg96d33077bcaf1a003a59e3e707efe8d4MD54riufs/176502024-05-15 14:10:54.452oai:ufs.br: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Repositório InstitucionalPUBhttps://ri.ufs.br/oai/requestrepositorio@academico.ufs.bropendoar:2024-05-15T17:10:54Repositório Institucional da UFS - Universidade Federal de Sergipe (UFS)false |
dc.title.pt_BR.fl_str_mv |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição |
title |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição |
spellingShingle |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição Menezes, Jorge José de Jesus Administração Ensino de administração Logística Centro de distribuição Tecnologia da informação Processos de armazenagem Logistics Distribution center Information technology Storage processes CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS::ADMINISTRACAO DA PRODUCAO |
title_short |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição |
title_full |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição |
title_fullStr |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição |
title_full_unstemmed |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição |
title_sort |
Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição |
author |
Menezes, Jorge José de Jesus |
author_facet |
Menezes, Jorge José de Jesus |
author_role |
author |
dc.contributor.author.fl_str_mv |
Menezes, Jorge José de Jesus |
dc.contributor.advisor1.fl_str_mv |
Zambanini, Marcos Eduardo |
contributor_str_mv |
Zambanini, Marcos Eduardo |
dc.subject.por.fl_str_mv |
Administração Ensino de administração Logística Centro de distribuição Tecnologia da informação Processos de armazenagem |
topic |
Administração Ensino de administração Logística Centro de distribuição Tecnologia da informação Processos de armazenagem Logistics Distribution center Information technology Storage processes CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS::ADMINISTRACAO DA PRODUCAO |
dc.subject.eng.fl_str_mv |
Logistics Distribution center Information technology Storage processes |
dc.subject.cnpq.fl_str_mv |
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS::ADMINISTRACAO DA PRODUCAO |
description |
It is noticeable that technologies linked to information strongly influence the performance of any type of activity. In the logistics area, specifically in distribution centers, these technologies, when used properly, provide agility, flexibility, speed and reliability in operations. This research sought to present evidence of the facilities, difficulties, advantages and deficiencies related to the use of information technology in a distribution center in Sergipe. Thus, the present study aimed to analyze how the main logistical procedures for storage are configured in a Distribution Center located in Nossa Senhora do Socorro/SE. The method was a single case study with multiple sources of evidence, of a qualitative nature, which sought to verify the results in the research distribution company, defining how satisfactory is the performance of logistics activities with the use of Information Technology tools in the perception of the interviewees, who were IT Analyst, CD operational coordinator, in charge of receiving. The main results found demonstrate that, among the many benefits that T.I can attribute to logistics activities are: operational integration, cost reduction, improvement in operational efficiency and better control and reliability of logistics operations. The main barriers pointed out by the interviewees were difficulties regarding "training the entire team in a timely manner and the physical and operational adaptations"., and this was due to the complexity that the W.M.S system initially presented, requiring training for the entire team. invoIt is noticeable that technologies linked to information strongly influence the performance of any type of activity. In the logistics area, specifically in distribution centers, these technologies, when used properly, provide agility, flexibility, speed and reliability in operations. This research sought to present evidence of the facilities, difficulties, advantages and deficiencies related to the use of information technology in a distribution center in Sergipe. Thus, the present study aimed to analyze how the main logistical procedures for storage are configured in a Distribution Center located in Nossa Senhora do Socorro/SE. The method was a single case study with multiple sources of evidence, of a qualitative nature, which sought to verify the results in the research distribution company, defining how satisfactory is the performance of logistics activities with the use of Information Technology tools in the perception of the interviewees, who were IT Analyst, CD operational coordinator, in charge of receiving. The main results found demonstrate that, among the many benefits that T.I can attribute to logistics activities are: operational integration, cost reduction, improvement in operational efficiency and better control and reliability of logistics operations. The main barriers pointed out by the interviewees were difficulties regarding "training the entire team in a timely manner and the physical and operational adaptations"., and this was due to the complexity that the W.M.S system initially presented, requiring training for the entire team. involved, thus forcing the standardization and formalization of processes. The author's suggestions for the actors involved the development of uninterrupted training plans. lved, thus forcing the standardization and formalization of processes. The author's suggestions for the actors involved the development of uninterrupted training plans. |
publishDate |
2022 |
dc.date.issued.fl_str_mv |
2022-11-01 |
dc.date.accessioned.fl_str_mv |
2023-05-31T11:06:45Z |
dc.date.available.fl_str_mv |
2023-05-31T11:06:45Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/bachelorThesis |
format |
bachelorThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
Menezes, Jorge José de Jesus. Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição. São Cristóvão, 2022. Monografia (graduação em Administração) - Departamento de Administração, Centro de Ciências Sociais Aplicadas, Universidade Federal de Sergipe, São Cristóvão, SE, 2022 |
dc.identifier.uri.fl_str_mv |
http://ri.ufs.br/jspui/handle/riufs/17650 |
identifier_str_mv |
Menezes, Jorge José de Jesus. Gerenciamento dos procedimentos logísticos e de armazenagem em um centro de distribuição. São Cristóvão, 2022. Monografia (graduação em Administração) - Departamento de Administração, Centro de Ciências Sociais Aplicadas, Universidade Federal de Sergipe, São Cristóvão, SE, 2022 |
url |
http://ri.ufs.br/jspui/handle/riufs/17650 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.publisher.initials.fl_str_mv |
Universidade Federal de Sergipe (UFS) |
dc.publisher.department.fl_str_mv |
DAD - Departamento de Administração – São Cristóvão - Presencial |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional da UFS instname:Universidade Federal de Sergipe (UFS) instacron:UFS |
instname_str |
Universidade Federal de Sergipe (UFS) |
instacron_str |
UFS |
institution |
UFS |
reponame_str |
Repositório Institucional da UFS |
collection |
Repositório Institucional da UFS |
bitstream.url.fl_str_mv |
https://ri.ufs.br/jspui/bitstream/riufs/17650/1/license.txt https://ri.ufs.br/jspui/bitstream/riufs/17650/2/Jorge_Jose_%20Jesus_Menezes.pdf https://ri.ufs.br/jspui/bitstream/riufs/17650/3/Jorge_Jose_%20Jesus_Menezes.pdf.txt https://ri.ufs.br/jspui/bitstream/riufs/17650/4/Jorge_Jose_%20Jesus_Menezes.pdf.jpg |
bitstream.checksum.fl_str_mv |
098cbbf65c2c15e1fb2e49c5d306a44c ec0b44a4acb42825648470dd92f4bcce e5ae3b6a4cea1ed0b503a5119ee14c22 96d33077bcaf1a003a59e3e707efe8d4 |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
Repositório Institucional da UFS - Universidade Federal de Sergipe (UFS) |
repository.mail.fl_str_mv |
repositorio@academico.ufs.br |
_version_ |
1802110781103276032 |