The Resistance Strategies of Telemarketing Operators against the Offensives of Capital
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Data de Publicação: | 2013 |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Revista Katálysis (Online) |
Texto Completo: | https://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-49802013000200002 |
Resumo: | This article reflects on the forms of consciousness, organization and resistance of workers in a context of flexibilization of labor relations, fragmentation of the working class and sectorialization of the union movement, in light of studies of contemporary changes in the world of labor. It revives part of the author’s doctoral thesis, presenting results of a study about a strike by telemarketing operators at a private telecommunications company that took place in the city of Fortaleza in 2007, motivated by low salaries and precarious working conditions for young out-sourced workers. The observation of the protests and mobilizations, as well as interviews, revealed the perceptions, motivations and perspectives of the demonstrators, indicating the meanings of the movement that marked the history of these “info-proletariat”, which was more striking for the unprecedented nature of their political struggle against big capital than because of the conquest of effective rights. |
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The Resistance Strategies of Telemarketing Operators against the Offensives of CapitalAs estratégias de resistência dos operadores de telemarketing frente às ofensivas do capitalThis article reflects on the forms of consciousness, organization and resistance of workers in a context of flexibilization of labor relations, fragmentation of the working class and sectorialization of the union movement, in light of studies of contemporary changes in the world of labor. It revives part of the author’s doctoral thesis, presenting results of a study about a strike by telemarketing operators at a private telecommunications company that took place in the city of Fortaleza in 2007, motivated by low salaries and precarious working conditions for young out-sourced workers. The observation of the protests and mobilizations, as well as interviews, revealed the perceptions, motivations and perspectives of the demonstrators, indicating the meanings of the movement that marked the history of these “info-proletariat”, which was more striking for the unprecedented nature of their political struggle against big capital than because of the conquest of effective rights.Este artigo propõe reflexões acerca das formas de consciência, organização e resistência dos trabalhadores num contexto de flexibilização das relações de trabalho, fragmentação da classe trabalhadora e setorialização do movimento sindical, à luz de estudiosos das transformações contemporâneas no mundo do trabalho. Resgata parte da tese de doutorado da autora, apresentando resultados de uma pesquisa sobre a greve dos operadores de telemarketing de uma empresa privada de telecomunicações que ocorreu na cidade de Fortaleza, em 2007, motivada por baixos salários e precárias condições de trabalho de jovens trabalhadores terceirizados. A observação dos protestos e das mobilizações, bem como a coleta de depoimentos, revelou as percepções, motivações e perspectivas dos manifestantes, apontando os significados do movimento que marcou a história desses “infoproletários” mais pelo seu caráter inédito de luta política contra o grande capital do que pela conquista efetiva de direitos.Revista KatálysisRevista KatálysisRevista Katálysis2013-11-14info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-4980201300020000210.1590/S1414-49802013000200002Revista Katálysis; Vol. 16 No. 2 (2013): Lutas sociais no novo milênio e Serviço Social; 155-174Revista Katálysis; Vol. 16 Núm. 2 (2013): Lutas sociais no novo milênio e Serviço Social; 155-174Revista Katálysis; v. 16 n. 2 (2013): Lutas sociais no novo milênio e Serviço Social; 155-1741982-02591414-4980reponame:Revista Katálysis (Online)instname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSCporenghttps://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-49802013000200002/25678https://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-49802013000200002/25679Copyright (c) 2020 Mônica Duarte Cavaignacinfo:eu-repo/semantics/openAccessCavaignac, Mônica Duarte2022-11-21T14:18:52Zoai:periodicos.ufsc.br:article/31365Revistahttps://periodicos.ufsc.br/index.php/katalysis/indexPUBhttps://periodicos.ufsc.br/index.php/katalysis/oairevistakatalysis@gmail.com || kataly@cse.ufsc.br || revistakatalysis@hotmail.com1982-02591414-4980opendoar:2022-11-21T14:18:52Revista Katálysis (Online) - Universidade Federal de Santa Catarina (UFSC)false |
dc.title.none.fl_str_mv |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital As estratégias de resistência dos operadores de telemarketing frente às ofensivas do capital |
title |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital |
spellingShingle |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital Cavaignac, Mônica Duarte |
title_short |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital |
title_full |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital |
title_fullStr |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital |
title_full_unstemmed |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital |
title_sort |
The Resistance Strategies of Telemarketing Operators against the Offensives of Capital |
author |
Cavaignac, Mônica Duarte |
author_facet |
Cavaignac, Mônica Duarte |
author_role |
author |
dc.contributor.author.fl_str_mv |
Cavaignac, Mônica Duarte |
description |
This article reflects on the forms of consciousness, organization and resistance of workers in a context of flexibilization of labor relations, fragmentation of the working class and sectorialization of the union movement, in light of studies of contemporary changes in the world of labor. It revives part of the author’s doctoral thesis, presenting results of a study about a strike by telemarketing operators at a private telecommunications company that took place in the city of Fortaleza in 2007, motivated by low salaries and precarious working conditions for young out-sourced workers. The observation of the protests and mobilizations, as well as interviews, revealed the perceptions, motivations and perspectives of the demonstrators, indicating the meanings of the movement that marked the history of these “info-proletariat”, which was more striking for the unprecedented nature of their political struggle against big capital than because of the conquest of effective rights. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-11-14 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-49802013000200002 10.1590/S1414-49802013000200002 |
url |
https://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-49802013000200002 |
identifier_str_mv |
10.1590/S1414-49802013000200002 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-49802013000200002/25678 https://periodicos.ufsc.br/index.php/katalysis/article/view/S1414-49802013000200002/25679 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2020 Mônica Duarte Cavaignac info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2020 Mônica Duarte Cavaignac |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Revista Katálysis Revista Katálysis Revista Katálysis |
publisher.none.fl_str_mv |
Revista Katálysis Revista Katálysis Revista Katálysis |
dc.source.none.fl_str_mv |
Revista Katálysis; Vol. 16 No. 2 (2013): Lutas sociais no novo milênio e Serviço Social; 155-174 Revista Katálysis; Vol. 16 Núm. 2 (2013): Lutas sociais no novo milênio e Serviço Social; 155-174 Revista Katálysis; v. 16 n. 2 (2013): Lutas sociais no novo milênio e Serviço Social; 155-174 1982-0259 1414-4980 reponame:Revista Katálysis (Online) instname:Universidade Federal de Santa Catarina (UFSC) instacron:UFSC |
instname_str |
Universidade Federal de Santa Catarina (UFSC) |
instacron_str |
UFSC |
institution |
UFSC |
reponame_str |
Revista Katálysis (Online) |
collection |
Revista Katálysis (Online) |
repository.name.fl_str_mv |
Revista Katálysis (Online) - Universidade Federal de Santa Catarina (UFSC) |
repository.mail.fl_str_mv |
revistakatalysis@gmail.com || kataly@cse.ufsc.br || revistakatalysis@hotmail.com |
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1789434939242971136 |