PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES

Detalhes bibliográficos
Autor(a) principal: Kappel,Verônica Borges
Data de Publicação: 2020
Outros Autores: Goulart,Bethania Ferreira, Pereira,Andrea Ruzzi, Chaves,Lucieli Dias Pedreschi, Iwamoto,Helena Hemiko, Barbosa,Maria Helena
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Texto & contexto enfermagem (Online)
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100304
Resumo: ABSTRACT Objective: to analyze the perceptions of the family members of users of a children’s psychosocial care center, regarding the facilitating factors and the difficulties in the communication with the health professionals. Method: a qualitative and descriptive study conducted with 25 family members of users of a children’s psychosocial care center in a city of Minas Gerais (Brazil). Data collection took place between April and July 2017 using focus groups and a semi-structured script for the implementation of group sessions. Data was analyzed according to content analysis, thematic category. Results: two categories emerged from the analysis: Professional-Family relationship and Suggestions to enhance communication, which included practicalities and difficulties in communication. The data showed that the professional-family relationship refers to the professionals’ positive actions, which facilitate communication, and to their negative actions, which means offering a distant and dehumanized care and failing to provide guidance. The suggestions to enhance communication were directed to the interventions focused on the family and on the dynamics and management of the service. Conclusion: there is a need for collaboration among management, staff and family members, which can contribute to a better health care and to building more solidary and dialogical relationships.
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spelling PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIESMental healthCommunicationMental health servicesCaregiversProfessional-Family relationshipsABSTRACT Objective: to analyze the perceptions of the family members of users of a children’s psychosocial care center, regarding the facilitating factors and the difficulties in the communication with the health professionals. Method: a qualitative and descriptive study conducted with 25 family members of users of a children’s psychosocial care center in a city of Minas Gerais (Brazil). Data collection took place between April and July 2017 using focus groups and a semi-structured script for the implementation of group sessions. Data was analyzed according to content analysis, thematic category. Results: two categories emerged from the analysis: Professional-Family relationship and Suggestions to enhance communication, which included practicalities and difficulties in communication. The data showed that the professional-family relationship refers to the professionals’ positive actions, which facilitate communication, and to their negative actions, which means offering a distant and dehumanized care and failing to provide guidance. The suggestions to enhance communication were directed to the interventions focused on the family and on the dynamics and management of the service. Conclusion: there is a need for collaboration among management, staff and family members, which can contribute to a better health care and to building more solidary and dialogical relationships.Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem2020-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100304Texto & Contexto - Enfermagem v.29 2020reponame:Texto & contexto enfermagem (Online)instname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSC10.1590/1980-265x-tce-2019-0025info:eu-repo/semantics/openAccessKappel,Verônica BorgesGoulart,Bethania FerreiraPereira,Andrea RuzziChaves,Lucieli Dias PedreschiIwamoto,Helena HemikoBarbosa,Maria Helenaeng2019-12-11T00:00:00Zoai:scielo:S0104-07072020000100304Revistahttp://www.scielo.br/tcePUBhttps://old.scielo.br/oai/scielo-oai.phptextoecontexto@nfr.ufsc.br1980-265X0104-0707opendoar:2019-12-11T00:00Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC)false
dc.title.none.fl_str_mv PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
title PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
spellingShingle PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
Kappel,Verônica Borges
Mental health
Communication
Mental health services
Caregivers
Professional-Family relationships
title_short PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
title_full PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
title_fullStr PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
title_full_unstemmed PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
title_sort PROFESSIONAL-FAMILY COMMUNICATION IN A CHILDREN’S PSYCHOSOCIAL CARE CENTER: PRACTICALITIES AND DIFFICULTIES
author Kappel,Verônica Borges
author_facet Kappel,Verônica Borges
Goulart,Bethania Ferreira
Pereira,Andrea Ruzzi
Chaves,Lucieli Dias Pedreschi
Iwamoto,Helena Hemiko
Barbosa,Maria Helena
author_role author
author2 Goulart,Bethania Ferreira
Pereira,Andrea Ruzzi
Chaves,Lucieli Dias Pedreschi
Iwamoto,Helena Hemiko
Barbosa,Maria Helena
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Kappel,Verônica Borges
Goulart,Bethania Ferreira
Pereira,Andrea Ruzzi
Chaves,Lucieli Dias Pedreschi
Iwamoto,Helena Hemiko
Barbosa,Maria Helena
dc.subject.por.fl_str_mv Mental health
Communication
Mental health services
Caregivers
Professional-Family relationships
topic Mental health
Communication
Mental health services
Caregivers
Professional-Family relationships
description ABSTRACT Objective: to analyze the perceptions of the family members of users of a children’s psychosocial care center, regarding the facilitating factors and the difficulties in the communication with the health professionals. Method: a qualitative and descriptive study conducted with 25 family members of users of a children’s psychosocial care center in a city of Minas Gerais (Brazil). Data collection took place between April and July 2017 using focus groups and a semi-structured script for the implementation of group sessions. Data was analyzed according to content analysis, thematic category. Results: two categories emerged from the analysis: Professional-Family relationship and Suggestions to enhance communication, which included practicalities and difficulties in communication. The data showed that the professional-family relationship refers to the professionals’ positive actions, which facilitate communication, and to their negative actions, which means offering a distant and dehumanized care and failing to provide guidance. The suggestions to enhance communication were directed to the interventions focused on the family and on the dynamics and management of the service. Conclusion: there is a need for collaboration among management, staff and family members, which can contribute to a better health care and to building more solidary and dialogical relationships.
publishDate 2020
dc.date.none.fl_str_mv 2020-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100304
url http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100304
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/1980-265x-tce-2019-0025
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem
publisher.none.fl_str_mv Universidade Federal de Santa Catarina, Programa de Pós Graduação em Enfermagem
dc.source.none.fl_str_mv Texto & Contexto - Enfermagem v.29 2020
reponame:Texto & contexto enfermagem (Online)
instname:Universidade Federal de Santa Catarina (UFSC)
instacron:UFSC
instname_str Universidade Federal de Santa Catarina (UFSC)
instacron_str UFSC
institution UFSC
reponame_str Texto & contexto enfermagem (Online)
collection Texto & contexto enfermagem (Online)
repository.name.fl_str_mv Texto & contexto enfermagem (Online) - Universidade Federal de Santa Catarina (UFSC)
repository.mail.fl_str_mv textoecontexto@nfr.ufsc.br
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