Policy document management of SCGÁS: an approach using metrics

• Autor(a) principal: Ramos, Miguel Rahn
• Data de Publicação: 2014
• Outros Autores: Pinto, Adilson Luiz
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Ágora (Florianópolis. Online)
• Texto Completo: https://agora.emnuvens.com.br/ra/article/view/482
• topic: Document Management; Information flow; Information literacy; SCGÁS; Management records; Gestão documental; Fluxo de informação; Competências informacionais; SCGÁS; Competência informacional

Presents an analysis of the SCGÁS Document Management Policy, through the measurement of management processes, information flows, physical structure, technical treatment and information competencies desirable to members of the Standing Committee and Interdisciplinary Management of the Documentary Heritage oriented decision making senior management of the company. For obtaining data documentary research in the records obtained in the enterprise, a case study in order to know the steps on various aspects of the processes applied to the documents was performed. To obtain the data relating to information literacy questionnaire to 12 employees of the company in different areas was applied to identify: Knowledge, Skills and Attitudes more desirable to members who are appointed to compose the Standing Committee and Interdisciplinary CPIGPD - Managing the Documentary Heritage Gas Company of Santa Catarina. It was found that the physical space intended to guard the documentation is not compatible with the volume produced and received by the company documents. We emphasize the need for production and archiving of electronic documents. Presents results on the number of visits requested the Centre for Documentation and Information, as well as the demands of time to perform these activities. Identify themselves through a measurement of the 10 characteristics most important to members of CPIGPD.