The control of active archival documents: entrance, registration, processing and dispatch

• Autor(a) principal: Alves, Ítalo Henrique
• Data de Publicação: 2017
• Outros Autores: Souza, Renato Tarciso Barbosa de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Ágora (Florianópolis. Online)
• Texto Completo: https://agora.emnuvens.com.br/ra/article/view/616
• topic: Records Management; Protocol Procedures; Archival; Registry; e-ARQ; Records Management; Protocol Procedures; Archival; Registry; e-ARQ; Gestão de Documentos; Procedimentos de Protocolo; Arquivística; Protocolo; e-ARQ; Arquivologia

The effective records management of active documents has been a challenge in organizations. The emergence of new ways of receiving and sending documents in the institutions, such as e-mails, has intensified this situation. Controlling documents’ entrance, registration, processing, dispatch and all related procedures, i.e., protocol procedures, is essential for a fast recover of a good quality information that will meet the institution needs. For proper records management in this initial phase is necessary to bring to attention the most common situations and then evaluate possible solutions for the identified problems. This article aims to discuss the aspects related to the protocol procedures’ control and propose a set of metadata related to document management in its initial phase as part of a computerized system for archival document management. For preparing this article it was used the correlation between the empirical observation of the problems found in public institutions and the literature on document management. As a result we propose a metadata model with description of the fields and their applicability in order to control archival documents from its entrance or production until its dispatch or filing in the institution.