Non-verbal communication in “mask time” in the context of the file professional
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Publication Date: | 2021 |
Format: | Article |
Language: | por |
Source: | Ágora (Florianópolis. Online) |
Download full: | https://agora.emnuvens.com.br/ra/article/view/948 |
Summary: | The archivist, a professional responsible for document management, also assumes managerial functions such as group coordination, conflict resolution, interpersonal relationships, which require communicative skills. Communication depends on verbal and non-verbal languages in order to be effective. Considered as a mediator of information, of the document, the professional needs to be able to understand the various forms of body expressions, either those of its users or those of its own. In this line of reasoning, the aim was to highlight the importance of non-verbal communication, such as gestures, intonations and the use of space in the actions of the archivist. Nowadays, with the need to use facial masks and maintain distance due to Covid-19, it becomes even more necessary to investigate gestures in the archival context. Through bibliographic study, without temporal or media delimitation, the close relationship between the success of interaction and knowledge about non-verbal codes in the professional environment has been verified. The scarcity of productions regarding archival practice from a non-verbal point of view was also highlighted. In conclusion, it is suggested that the non-verbal communication of the archival professional be a focus of study and attention together with the technical and scientific knowledge that sustain the profession. |
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Non-verbal communication in “mask time” in the context of the file professionalLa comunicación no verbal en tiempos de máscara en el contexto del archivo profesionalA comunicação não verbal em tempos de máscara no contexto do profissional de arquivosComunicação não verbalCinésicaParalinguagemProxemiaArquivistaComunicação não verbal The archivist, a professional responsible for document management, also assumes managerial functions such as group coordination, conflict resolution, interpersonal relationships, which require communicative skills. Communication depends on verbal and non-verbal languages in order to be effective. Considered as a mediator of information, of the document, the professional needs to be able to understand the various forms of body expressions, either those of its users or those of its own. In this line of reasoning, the aim was to highlight the importance of non-verbal communication, such as gestures, intonations and the use of space in the actions of the archivist. Nowadays, with the need to use facial masks and maintain distance due to Covid-19, it becomes even more necessary to investigate gestures in the archival context. Through bibliographic study, without temporal or media delimitation, the close relationship between the success of interaction and knowledge about non-verbal codes in the professional environment has been verified. The scarcity of productions regarding archival practice from a non-verbal point of view was also highlighted. In conclusion, it is suggested that the non-verbal communication of the archival professional be a focus of study and attention together with the technical and scientific knowledge that sustain the profession. El archivista, responsable por la gestión de documentos, también asume funciones gerenciales como coordinación de grupos, resolución de conflictos, las cuales exigen habilidades comunicativas. La comunicación depende de los lenguajes verbales y no verbales. Considerado mediador de la información, el profesional precisa estar apto para comprender las diversas formas de expresiones corporales, ya sean las de sus usuarios, o sean las suyas. En esta línea de razonamiento, el objetivo fue resaltar la importancia de la comunicación no verbal, como los gestos, las entonaciones y el uso del espacio en las acciones del archivista. Actualmente, con la necesidad del uso de barbijos debido a la Covid-19, se hacen aún más necesarias investigaciones al respecto de la gestualidad en el contexto archivístico. Por intermedio de estudio bibliográfico, sin limitación temporal, se constató la estrecha relación entre el éxito de la interacción y el conocimiento acerca de los códigos no verbales en el ambiente profesional. La escasez de producciones respecto de la praxis archivística desde una óptica no verbal, también fue un aspecto evidenciado. Como conclusión, es sugerido que la comunicación no verbal del profesional de archivos sea foco de estudio junto con los conocimientos técnicos y científicos que sustentan la profesión.O arquivista, responsável pela gestão de documentos, também assume funções gerenciais como coordenação de grupos, resoluções de conflitos, relacionamento interpessoal, os quais demandam habilidades comunicativas. A comunicação depende de linguagens verbais e não verbais para que efetivamente se concretize. Considerado mediador da informação, do documento, o profissional precisa estar apto para compreender as diversas formas de expressões corporais, quer seja as de seus usuários, quer sejam as próprias. Nessa linha de raciocínio, objetivou-se evidenciar a importância da comunicação não verbal, como os gestos, as entonações e o uso do espaço nas ações do arquivista. Atualmente, com a necessidade de utilizar máscaras faciais devido a Covid-19, tornam-se ainda mais necessárias investigações a respeito da gestualidade no contexto arquivistico. Por intermédio de estudo bibliográfico, sem delimitação temporal ou de suportes, constatou-se a estreita relação entre o sucesso da interação e o conhecimento acerca dos códigos não verbais no ambiente profissional. A escassez de produções a respeito da práxis arquivística sob a ótica não verbal, também foi um aspecto evidenciado. Como conclusão, sugere-se que a comunicação não verbal do profissional de arquivos seja foco de estudo juntamente com os conhecimentos técnicos e científicos que sustentam a profissão. CIN - CED - UFSC2021-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionpalavras chavesPesquisa bibliográficaapplication/pdfhttps://agora.emnuvens.com.br/ra/article/view/948ÁGORA: Arquivologia em debate; Vol. 31 No. 62 (2021); 1-14ÁGORA: Arquivologia em debate; v. 31 n. 62 (2021); 1-142763-90450103-3557reponame:Ágora (Florianópolis. Online)instname:Universidade Federal de Santa Catarina (UFSC)instacron:UFSCporhttps://agora.emnuvens.com.br/ra/article/view/948/913Copyright (c) 2020 ÁGORA: Arquivologia em debatehttp://creativecommons.org/licenses/by-sa/4.0info:eu-repo/semantics/openAccessLunardelli, Rosane Alvares2021-06-25T16:45:51Zoai:ojs.agora.emnuvens.com.br:article/948Revistahttps://agora.emnuvens.com.br/raPUBhttps://agora.emnuvens.com.br/ra/oairevista.agora@contato.ufsc.br||ursula.blattmann@ufsc.br2763-90450103-3557opendoar:2021-06-25T16:45:51Ágora (Florianópolis. Online) - Universidade Federal de Santa Catarina (UFSC)false |
dc.title.none.fl_str_mv |
Non-verbal communication in “mask time” in the context of the file professional La comunicación no verbal en tiempos de máscara en el contexto del archivo profesional A comunicação não verbal em tempos de máscara no contexto do profissional de arquivos |
title |
Non-verbal communication in “mask time” in the context of the file professional |
spellingShingle |
Non-verbal communication in “mask time” in the context of the file professional Lunardelli, Rosane Alvares Comunicação não verbal Cinésica Paralinguagem Proxemia Arquivista Comunicação não verbal |
title_short |
Non-verbal communication in “mask time” in the context of the file professional |
title_full |
Non-verbal communication in “mask time” in the context of the file professional |
title_fullStr |
Non-verbal communication in “mask time” in the context of the file professional |
title_full_unstemmed |
Non-verbal communication in “mask time” in the context of the file professional |
title_sort |
Non-verbal communication in “mask time” in the context of the file professional |
author |
Lunardelli, Rosane Alvares |
author_facet |
Lunardelli, Rosane Alvares |
author_role |
author |
dc.contributor.author.fl_str_mv |
Lunardelli, Rosane Alvares |
dc.subject.por.fl_str_mv |
Comunicação não verbal Cinésica Paralinguagem Proxemia Arquivista Comunicação não verbal |
topic |
Comunicação não verbal Cinésica Paralinguagem Proxemia Arquivista Comunicação não verbal |
description |
The archivist, a professional responsible for document management, also assumes managerial functions such as group coordination, conflict resolution, interpersonal relationships, which require communicative skills. Communication depends on verbal and non-verbal languages in order to be effective. Considered as a mediator of information, of the document, the professional needs to be able to understand the various forms of body expressions, either those of its users or those of its own. In this line of reasoning, the aim was to highlight the importance of non-verbal communication, such as gestures, intonations and the use of space in the actions of the archivist. Nowadays, with the need to use facial masks and maintain distance due to Covid-19, it becomes even more necessary to investigate gestures in the archival context. Through bibliographic study, without temporal or media delimitation, the close relationship between the success of interaction and knowledge about non-verbal codes in the professional environment has been verified. The scarcity of productions regarding archival practice from a non-verbal point of view was also highlighted. In conclusion, it is suggested that the non-verbal communication of the archival professional be a focus of study and attention together with the technical and scientific knowledge that sustain the profession. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion palavras chaves Pesquisa bibliográfica |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://agora.emnuvens.com.br/ra/article/view/948 |
url |
https://agora.emnuvens.com.br/ra/article/view/948 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://agora.emnuvens.com.br/ra/article/view/948/913 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2020 ÁGORA: Arquivologia em debate http://creativecommons.org/licenses/by-sa/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2020 ÁGORA: Arquivologia em debate http://creativecommons.org/licenses/by-sa/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
CIN - CED - UFSC |
publisher.none.fl_str_mv |
CIN - CED - UFSC |
dc.source.none.fl_str_mv |
ÁGORA: Arquivologia em debate; Vol. 31 No. 62 (2021); 1-14 ÁGORA: Arquivologia em debate; v. 31 n. 62 (2021); 1-14 2763-9045 0103-3557 reponame:Ágora (Florianópolis. Online) instname:Universidade Federal de Santa Catarina (UFSC) instacron:UFSC |
instname_str |
Universidade Federal de Santa Catarina (UFSC) |
instacron_str |
UFSC |
institution |
UFSC |
reponame_str |
Ágora (Florianópolis. Online) |
collection |
Ágora (Florianópolis. Online) |
repository.name.fl_str_mv |
Ágora (Florianópolis. Online) - Universidade Federal de Santa Catarina (UFSC) |
repository.mail.fl_str_mv |
revista.agora@contato.ufsc.br||ursula.blattmann@ufsc.br |
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1789435164079685632 |