A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação
Autor(a) principal: | |
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Data de Publicação: | 2007 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Manancial - Repositório Digital da UFSM |
Texto Completo: | http://repositorio.ufsm.br/handle/1/4760 |
Resumo: | The companies need a information adjusted for your activities, causes the development of the information systems (IS). The investments carried through for the companies in this area have increased significantly, for this become necessary to analyze the factors that explain the use of the information systems. The factors become related with behavior and attitude of the individuals front the technology and the adjustment of this with the executed task. Knowing that exist particularitities in each hierarchic level and the executed tasks is different in each level, this study asks: If exists difference of use the information systems between the hierarchic levels? This survey objective to investigate the factors that explain the use of the IS in the accomplishment of the activities of the different hierarchic levels. Two hundred and thirty six responded the questionnaires, they are employees of a retail company, which use the IS to carry through the tasks. To understand the use of the IS, the determinative variable had been analyzed: perceived ease of use, perceived usefulness, intention of use, fit between task and technology. In the company, the use is not determined by these factors, being thus, is observed that other aspects not contemplated for the research exist that intervene with the use of the IS. The results had pointed that difference of use of the systems exists in accordance with the hierarchic level, being that the individuals of the operational level use the IS, on average, 10 hours more the too much levels. Beyond this aspect, it was verified that perceived ease of use and perceived usefulness, also, had demonstrated differences between the hierarchic levels, being that the management level perceives these factors better. For the constructs fit between the task and the technology and the intention of use were not identified difference between the hierarchic levels |
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A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informaçãoThe perception of the different hierarchic levels about thu use of information systemSistemas de informaçõesUsoNíveis hierárquicosInformation systemsUseHierarchic levelCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOThe companies need a information adjusted for your activities, causes the development of the information systems (IS). The investments carried through for the companies in this area have increased significantly, for this become necessary to analyze the factors that explain the use of the information systems. The factors become related with behavior and attitude of the individuals front the technology and the adjustment of this with the executed task. Knowing that exist particularitities in each hierarchic level and the executed tasks is different in each level, this study asks: If exists difference of use the information systems between the hierarchic levels? This survey objective to investigate the factors that explain the use of the IS in the accomplishment of the activities of the different hierarchic levels. Two hundred and thirty six responded the questionnaires, they are employees of a retail company, which use the IS to carry through the tasks. To understand the use of the IS, the determinative variable had been analyzed: perceived ease of use, perceived usefulness, intention of use, fit between task and technology. In the company, the use is not determined by these factors, being thus, is observed that other aspects not contemplated for the research exist that intervene with the use of the IS. The results had pointed that difference of use of the systems exists in accordance with the hierarchic level, being that the individuals of the operational level use the IS, on average, 10 hours more the too much levels. Beyond this aspect, it was verified that perceived ease of use and perceived usefulness, also, had demonstrated differences between the hierarchic levels, being that the management level perceives these factors better. For the constructs fit between the task and the technology and the intention of use were not identified difference between the hierarchic levelsA crescente necessidade das empresas de informações precisas e adequadas às suas atividades, acarretam no desenvolvimento dos sistemas de informações (SI). Os investimentos realizados pelas empresas, nesta área, têm aumentado significativamente. Desta forma, faz-se necessário analisar os fatores que explicam o uso dos sistemas de informações. Tais fatores relacionam-se ao comportamento e atitude dos indivíduos frente à tecnologia e do ajuste desta com a tarefa executada. Sabendo-se que existem particularidades em cada nível hierárquico, quanto às tarefas executadas, tem-se como problemática deste estudo: Existe diferença de uso dos sistemas de informações entre os níveis hierárquicos? Caracterizando-se por uma pesquisa descritiva do tipo survey, com o objetivo de investigar fatores que explicam a utilização dos SI pelos diferentes níveis hierárquicos. Foram aplicados 236 questionários aos funcionários de uma empresa de varejo, os quais utilizam o SI para realizar suas tarefas. Para entender o uso dos SI, foram analisadas os fatores determinantes: facilidade de uso percebida, utilidade percebida, intenção de uso, ajuste entre tarefa e tecnologia. Na empresa em estudo, o uso não é determinado por estes fatores, sendo assim, observa-se que existem outros aspectos não contemplados pela pesquisa que interferem na utilização dos SI. Os resultados apontaram que existe diferença de uso dos sistemas de acordo com o nível hierárquico, sendo que os indivíduos do nível operacional utilizam o SI, em média, 10 horas a mais que os demais níveis. Além deste aspecto, verificou-se que os determinantes de uso facilidade de uso e utilidade percebida, também demonstraram diferenças entre os níveis hierárquicos, sendo que o nível gerencial percebe melhor estes fatores. Para os construtos ajuste entre a tarefa e a tecnologia e a intenção de uso não foram identificadas diferenças entre os níveis hierárquicosUniversidade Federal de Santa MariaBRAdministraçãoUFSMPrograma de Pós-Graduação em AdministraçãoLöbler, Mauri Leodirhttp://lattes.cnpq.br/7320669188854401Hoppen, Norbertohttp://lattes.cnpq.br/6449004692238588Vieira, Kelmara Mendeshttp://lattes.cnpq.br/4786960732238120Bobsin, Debora2017-04-102017-04-102007-06-19info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfapplication/pdfBOBSIN, Debora. The perception of the different hierarchic levels about thu use of information system. 2007. 96 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2007.http://repositorio.ufsm.br/handle/1/4760porinfo:eu-repo/semantics/openAccessreponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSM2022-09-13T13:11:31Zoai:repositorio.ufsm.br:1/4760Biblioteca Digital de Teses e Dissertaçõeshttps://repositorio.ufsm.br/ONGhttps://repositorio.ufsm.br/oai/requestatendimento.sib@ufsm.br||tedebc@gmail.comopendoar:2022-09-13T13:11:31Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.none.fl_str_mv |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação The perception of the different hierarchic levels about thu use of information system |
title |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação |
spellingShingle |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação Bobsin, Debora Sistemas de informações Uso Níveis hierárquicos Information systems Use Hierarchic level CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação |
title_full |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação |
title_fullStr |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação |
title_full_unstemmed |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação |
title_sort |
A percepçao dos diferentes níveis hierárquicos quanto ao uso de um sistema de informação |
author |
Bobsin, Debora |
author_facet |
Bobsin, Debora |
author_role |
author |
dc.contributor.none.fl_str_mv |
Löbler, Mauri Leodir http://lattes.cnpq.br/7320669188854401 Hoppen, Norberto http://lattes.cnpq.br/6449004692238588 Vieira, Kelmara Mendes http://lattes.cnpq.br/4786960732238120 |
dc.contributor.author.fl_str_mv |
Bobsin, Debora |
dc.subject.por.fl_str_mv |
Sistemas de informações Uso Níveis hierárquicos Information systems Use Hierarchic level CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
topic |
Sistemas de informações Uso Níveis hierárquicos Information systems Use Hierarchic level CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
The companies need a information adjusted for your activities, causes the development of the information systems (IS). The investments carried through for the companies in this area have increased significantly, for this become necessary to analyze the factors that explain the use of the information systems. The factors become related with behavior and attitude of the individuals front the technology and the adjustment of this with the executed task. Knowing that exist particularitities in each hierarchic level and the executed tasks is different in each level, this study asks: If exists difference of use the information systems between the hierarchic levels? This survey objective to investigate the factors that explain the use of the IS in the accomplishment of the activities of the different hierarchic levels. Two hundred and thirty six responded the questionnaires, they are employees of a retail company, which use the IS to carry through the tasks. To understand the use of the IS, the determinative variable had been analyzed: perceived ease of use, perceived usefulness, intention of use, fit between task and technology. In the company, the use is not determined by these factors, being thus, is observed that other aspects not contemplated for the research exist that intervene with the use of the IS. The results had pointed that difference of use of the systems exists in accordance with the hierarchic level, being that the individuals of the operational level use the IS, on average, 10 hours more the too much levels. Beyond this aspect, it was verified that perceived ease of use and perceived usefulness, also, had demonstrated differences between the hierarchic levels, being that the management level perceives these factors better. For the constructs fit between the task and the technology and the intention of use were not identified difference between the hierarchic levels |
publishDate |
2007 |
dc.date.none.fl_str_mv |
2007-06-19 2017-04-10 2017-04-10 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
BOBSIN, Debora. The perception of the different hierarchic levels about thu use of information system. 2007. 96 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2007. http://repositorio.ufsm.br/handle/1/4760 |
identifier_str_mv |
BOBSIN, Debora. The perception of the different hierarchic levels about thu use of information system. 2007. 96 f. Dissertação (Mestrado em Administração) - Universidade Federal de Santa Maria, Santa Maria, 2007. |
url |
http://repositorio.ufsm.br/handle/1/4760 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Maria BR Administração UFSM Programa de Pós-Graduação em Administração |
publisher.none.fl_str_mv |
Universidade Federal de Santa Maria BR Administração UFSM Programa de Pós-Graduação em Administração |
dc.source.none.fl_str_mv |
reponame:Manancial - Repositório Digital da UFSM instname:Universidade Federal de Santa Maria (UFSM) instacron:UFSM |
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Universidade Federal de Santa Maria (UFSM) |
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UFSM |
institution |
UFSM |
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Manancial - Repositório Digital da UFSM |
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Manancial - Repositório Digital da UFSM |
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Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM) |
repository.mail.fl_str_mv |
atendimento.sib@ufsm.br||tedebc@gmail.com |
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1805922099054772224 |