Diagnosis of water supply system based on the user perception in the city of Barcarena (Pará – Brazil)

• Autor(a) principal: Gonçalves, Keyt Oliveira
• Data de Publicação: 2015
• Outros Autores: Fernandes, Lindemberg Lima, Girard, Luiza
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Monografias Ambientais
• Texto Completo: http://periodicos.ufsm.br/remoa/article/view/15673
• topic: Water supply system; User; Diagnosis; Sistema de abastecimento de água; Usuário; Diagnóstico

This study aimed to diagnose the water supply system of the district of Barcarena-Pará, through the user’s perception. Questionnaires were applied in 166 homes in the years 2013 and 2014. The data collected were treated by statistical methods. According to the results it was found that a large proportion of the sample (66%) do not have access or does not use the public service of water supply and individual wells is the solution used. The survey also revealed that factors such as disruption in the water supply system (69%) and inadequate water quality (90%) may be responsible for seeking alternative sources of supply. In the view of the users water presents undesirable characteristics such as color and flavor and this factor causes the consumption of bottled water, reaching 58% of the sample. Therefore, the methodology for evaluating the system from the user’s perception was an important tool for managing, planning and system credibility