Knowledge management tools alignment in a higher education institution

Detalhes bibliográficos
Autor(a) principal: Klein, Simone Boruck
Data de Publicação: 2019
Outros Autores: Azevedo, Salette Silveira, Silva, Paula Bitar
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista de Gestão e Avaliação Educacional
Texto Completo: http://periodicos.ufsm.br/regae/article/view/37497
Resumo: The objective of this research was the elaboration of a project of knowledge management in a Higher Education Institution. It was sought to diagnose the reality of knowledge management in the HEI by applying the instrument of Bukowitz and Williams (2002), as well as to relate knowledge management tools to the institutional characteristics of the institution. It is an interventionist and quantitative research. As a result, the lowest indexes in the evaluation criteria of new forms of knowledge and in the discard of knowledge are highlighted. The proposal was a project of knowledge management, composed of technological tools (wikis, blogs and portals) and non-technological (requirements of future capacity, framework of strategic action, metrics of cultural change, risk management and process selection).Key-words: knowledge management; knowledge management tools; higher education institution.
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spelling Knowledge management tools alignment in a higher education institutionAlinhamento de ferramentas de gestão do conhecimento em uma instituição de ensino superiorThe objective of this research was the elaboration of a project of knowledge management in a Higher Education Institution. It was sought to diagnose the reality of knowledge management in the HEI by applying the instrument of Bukowitz and Williams (2002), as well as to relate knowledge management tools to the institutional characteristics of the institution. It is an interventionist and quantitative research. As a result, the lowest indexes in the evaluation criteria of new forms of knowledge and in the discard of knowledge are highlighted. The proposal was a project of knowledge management, composed of technological tools (wikis, blogs and portals) and non-technological (requirements of future capacity, framework of strategic action, metrics of cultural change, risk management and process selection).Key-words: knowledge management; knowledge management tools; higher education institution. O objetivo desta pesquisa foi a elaboração de um projeto de gestão do conhecimento em uma instituição de ensino superior. Buscou-se diagnosticar a realidade da gestão do conhecimento na IES pela aplicação do instrumento de Bukowitz e Williams (2002), bem como relacionar as ferramentas de gestão do conhecimento às características culturais da instituição. Trata-se de uma pesquisa intervencionista e quantitativa. Como resultado destaca-se os menores índices nos critérios de avaliação de novas formas de conhecimento e no descarte de conhecimento. A proposição foi de um projeto de gestão do conhecimento, composto de ferramentas tecnológicas -wikis, blogs e portais - e não tecnológicas - requisitos de capacidade futura, quadro de ação estratégica, métricas de mudança cultural, gestão de risco e seleção de processo.Palavras-chave: gestão do conhecimento; ferramentas de gestão do conhecimento; instituição de ensino superior.Universidade Federal de Santa Maria2019-05-08info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://periodicos.ufsm.br/regae/article/view/3749710.5902/2318133837497Regae: Revista de Gestão e Avaliação Educacional; v. 8, n. 17, 2019, Continuous publication; 1-17Revista de Gestão e Avaliação Educacional; v. 8, n. 17, 2019, Publicação contínua; 1-172318-13382176-2171reponame:Revista de Gestão e Avaliação Educacionalinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSMporhttp://periodicos.ufsm.br/regae/article/view/37497/pdfCopyright (c) 2019 Revista de Gestão e Avaliação Educacionalinfo:eu-repo/semantics/openAccessKlein, Simone BoruckAzevedo, Salette SilveiraSilva, Paula Bitar2020-08-16T19:45:15Zoai:ojs.pkp.sfu.ca:article/37497Revistahttps://periodicos.ufsm.br/regaePUBhttp://cascavel.ufsm.br/revistas/ojs-2.2.2/index.php/regae/oai||revistaregae@gmail.com2318-13382176-2171opendoar:2020-08-16T19:45:15Revista de Gestão e Avaliação Educacional - Universidade Federal de Santa Maria (UFSM)false
dc.title.none.fl_str_mv Knowledge management tools alignment in a higher education institution
Alinhamento de ferramentas de gestão do conhecimento em uma instituição de ensino superior
title Knowledge management tools alignment in a higher education institution
spellingShingle Knowledge management tools alignment in a higher education institution
Klein, Simone Boruck
title_short Knowledge management tools alignment in a higher education institution
title_full Knowledge management tools alignment in a higher education institution
title_fullStr Knowledge management tools alignment in a higher education institution
title_full_unstemmed Knowledge management tools alignment in a higher education institution
title_sort Knowledge management tools alignment in a higher education institution
author Klein, Simone Boruck
author_facet Klein, Simone Boruck
Azevedo, Salette Silveira
Silva, Paula Bitar
author_role author
author2 Azevedo, Salette Silveira
Silva, Paula Bitar
author2_role author
author
dc.contributor.author.fl_str_mv Klein, Simone Boruck
Azevedo, Salette Silveira
Silva, Paula Bitar
description The objective of this research was the elaboration of a project of knowledge management in a Higher Education Institution. It was sought to diagnose the reality of knowledge management in the HEI by applying the instrument of Bukowitz and Williams (2002), as well as to relate knowledge management tools to the institutional characteristics of the institution. It is an interventionist and quantitative research. As a result, the lowest indexes in the evaluation criteria of new forms of knowledge and in the discard of knowledge are highlighted. The proposal was a project of knowledge management, composed of technological tools (wikis, blogs and portals) and non-technological (requirements of future capacity, framework of strategic action, metrics of cultural change, risk management and process selection).Key-words: knowledge management; knowledge management tools; higher education institution.
publishDate 2019
dc.date.none.fl_str_mv 2019-05-08
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://periodicos.ufsm.br/regae/article/view/37497
10.5902/2318133837497
url http://periodicos.ufsm.br/regae/article/view/37497
identifier_str_mv 10.5902/2318133837497
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv http://periodicos.ufsm.br/regae/article/view/37497/pdf
dc.rights.driver.fl_str_mv Copyright (c) 2019 Revista de Gestão e Avaliação Educacional
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2019 Revista de Gestão e Avaliação Educacional
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal de Santa Maria
publisher.none.fl_str_mv Universidade Federal de Santa Maria
dc.source.none.fl_str_mv Regae: Revista de Gestão e Avaliação Educacional; v. 8, n. 17, 2019, Continuous publication; 1-17
Revista de Gestão e Avaliação Educacional; v. 8, n. 17, 2019, Publicação contínua; 1-17
2318-1338
2176-2171
reponame:Revista de Gestão e Avaliação Educacional
instname:Universidade Federal de Santa Maria (UFSM)
instacron:UFSM
instname_str Universidade Federal de Santa Maria (UFSM)
instacron_str UFSM
institution UFSM
reponame_str Revista de Gestão e Avaliação Educacional
collection Revista de Gestão e Avaliação Educacional
repository.name.fl_str_mv Revista de Gestão e Avaliação Educacional - Universidade Federal de Santa Maria (UFSM)
repository.mail.fl_str_mv ||revistaregae@gmail.com
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