Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação

Detalhes bibliográficos
Autor(a) principal: Aragão, Paula Balardin Ribeiro
Data de Publicação: 2021
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Manancial - Repositório Digital da UFSM
dARK ID: ark:/26339/001300000jgcz
Texto Completo: http://repositorio.ufsm.br/handle/1/23211
Resumo: This research sought to analyze what is the relationship between different levels of stakeholder engagement and the performance of the municipal education public policy "COMDECampo" of Cachoeira do Sul - RS? As specific objectives, it was established: i) to map the stakeholders of the municipal public policy of education; ii) to verify the perception of stakeholder groups in relation to levels of engagement; iii) to evaluate how levels of engagement affect the perception of policy performance; iv) to propose strategies to improve stakeholder engagement. This is a case study, with a quantitative approach. The stakeholders of the municipal public policy of education were mapped, applying the questionnaire prepared by the author based on the study by Bowen et al. (2010) that proposes engagement on three levels: transactional, transitional and transformational, consisting of 24 statements related to public policy, on a 5-point Likert scale. The survey considered the fourteen rural schools in the municipality, which resulted in a sample of 60 respondents, being principals, teachers, and public policy members. The statistical tests of Kruskall-Wallis, Correlation, and Multiple Linear Regression showed, mainly by the increasing coefficients of R2 (32%, 37%, and 44%) that engagement not only affects the stakeholders' perception of performance, but this perception also increases as the level of engagement increases. It was also possible to observe that different stakeholder groups have different perceptions of engagement levels, which allows us to understand which type of strategy is most appropriate. In addition, the research proposes some stakeholder engagement strategies, demonstrating the importance of stakeholder engagement for the success of a public policy.
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spelling Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educaçãoStakeholder engagement and performance: case study of a municipal education public policyStakeholdersEngajamentoDesempenhoPolíticas públicasEngagementPerformancePublic policiesCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICAThis research sought to analyze what is the relationship between different levels of stakeholder engagement and the performance of the municipal education public policy "COMDECampo" of Cachoeira do Sul - RS? As specific objectives, it was established: i) to map the stakeholders of the municipal public policy of education; ii) to verify the perception of stakeholder groups in relation to levels of engagement; iii) to evaluate how levels of engagement affect the perception of policy performance; iv) to propose strategies to improve stakeholder engagement. This is a case study, with a quantitative approach. The stakeholders of the municipal public policy of education were mapped, applying the questionnaire prepared by the author based on the study by Bowen et al. (2010) that proposes engagement on three levels: transactional, transitional and transformational, consisting of 24 statements related to public policy, on a 5-point Likert scale. The survey considered the fourteen rural schools in the municipality, which resulted in a sample of 60 respondents, being principals, teachers, and public policy members. The statistical tests of Kruskall-Wallis, Correlation, and Multiple Linear Regression showed, mainly by the increasing coefficients of R2 (32%, 37%, and 44%) that engagement not only affects the stakeholders' perception of performance, but this perception also increases as the level of engagement increases. It was also possible to observe that different stakeholder groups have different perceptions of engagement levels, which allows us to understand which type of strategy is most appropriate. In addition, the research proposes some stakeholder engagement strategies, demonstrating the importance of stakeholder engagement for the success of a public policy.A presente pesquisa buscou analisar qual a relação entre os diferentes níveis de engajamento de stakeholders com o desempenho da política pública de educação municipal “COMDECampo” de Cachoeira do Sul - RS? Como objetivos específicos, foram estabelecidos: i) mapear os stakeholders da política pública municipal de educação; ii) verificar a percepção dos grupos de stakeholders em relação aos níveis de engajamento; iii) avaliar como os níveis de engajamento afetam a percepção de desempenho da política; iv) propor estratégias para melhorar o engajamento dos stakeholders. Trata-se de um estudo de caso, com abordagem quantitativa. Foram mapeados os stakeholders da política pública municipal de educação, aplicando o questionário elaborado pela autora com base no estudo de Bowen et al. (2010) que propõe o engajamento em três níveis: transacional, transitório e transformacional, sendo composto por 24 afirmativas relacionadas à política pública, em uma escala likert de 5 pontos. A pesquisa considerou as quatorze escolas rurais do município, o que resultou uma amostra de 60 respondentes, sendo diretores, professores e membros da política pública. Os testes estatísticos de Kruskall-Wallis, Correlação e Regressão Linear Múltipla evidenciaram, principalmente pelos coeficientes crescentes de R² (32%, 37% e 44%) que o engajamento não somente afeta a percepção de desempenho por parte dos stakeholders, como essa percepção também cresce conforme cresce o nível de engajamento. Também foi possível observar que diferentes grupos de stakeholders possuem diferentes percepções dos níveis de engajamento, o que permite entender que tipo de estratégia é mais indicada. Além disso, a pesquisa propõe algumas estratégias de engajamento de stakeholders, demonstrando a importância do envolvimento das partes para o sucesso de uma política pública.Universidade Federal de Santa MariaBrasilAdministração PúblicaUFSMPrograma de Pós-Graduação em Gestão de Organizações PúblicasCentro de Ciências Sociais e HumanasSarturi, Greicihttp://lattes.cnpq.br/4537029350400077Mascena, Keysa Manuela Cunha deKlein, Leander LuizAragão, Paula Balardin Ribeiro2021-12-09T16:37:23Z2021-12-09T16:37:23Z2021-08-27info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://repositorio.ufsm.br/handle/1/23211ark:/26339/001300000jgczporAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessreponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSM2022-08-22T14:11:09Zoai:repositorio.ufsm.br:1/23211Biblioteca Digital de Teses e Dissertaçõeshttps://repositorio.ufsm.br/ONGhttps://repositorio.ufsm.br/oai/requestatendimento.sib@ufsm.br||tedebc@gmail.comopendoar:2022-08-22T14:11:09Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false
dc.title.none.fl_str_mv Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
Stakeholder engagement and performance: case study of a municipal education public policy
title Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
spellingShingle Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
Aragão, Paula Balardin Ribeiro
Stakeholders
Engajamento
Desempenho
Políticas públicas
Engagement
Performance
Public policies
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
title_short Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
title_full Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
title_fullStr Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
title_full_unstemmed Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
title_sort Engajamento de stakeholders e desempenho: estudo de caso de política pública municipal de educação
author Aragão, Paula Balardin Ribeiro
author_facet Aragão, Paula Balardin Ribeiro
author_role author
dc.contributor.none.fl_str_mv Sarturi, Greici
http://lattes.cnpq.br/4537029350400077
Mascena, Keysa Manuela Cunha de
Klein, Leander Luiz
dc.contributor.author.fl_str_mv Aragão, Paula Balardin Ribeiro
dc.subject.por.fl_str_mv Stakeholders
Engajamento
Desempenho
Políticas públicas
Engagement
Performance
Public policies
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
topic Stakeholders
Engajamento
Desempenho
Políticas públicas
Engagement
Performance
Public policies
CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
description This research sought to analyze what is the relationship between different levels of stakeholder engagement and the performance of the municipal education public policy "COMDECampo" of Cachoeira do Sul - RS? As specific objectives, it was established: i) to map the stakeholders of the municipal public policy of education; ii) to verify the perception of stakeholder groups in relation to levels of engagement; iii) to evaluate how levels of engagement affect the perception of policy performance; iv) to propose strategies to improve stakeholder engagement. This is a case study, with a quantitative approach. The stakeholders of the municipal public policy of education were mapped, applying the questionnaire prepared by the author based on the study by Bowen et al. (2010) that proposes engagement on three levels: transactional, transitional and transformational, consisting of 24 statements related to public policy, on a 5-point Likert scale. The survey considered the fourteen rural schools in the municipality, which resulted in a sample of 60 respondents, being principals, teachers, and public policy members. The statistical tests of Kruskall-Wallis, Correlation, and Multiple Linear Regression showed, mainly by the increasing coefficients of R2 (32%, 37%, and 44%) that engagement not only affects the stakeholders' perception of performance, but this perception also increases as the level of engagement increases. It was also possible to observe that different stakeholder groups have different perceptions of engagement levels, which allows us to understand which type of strategy is most appropriate. In addition, the research proposes some stakeholder engagement strategies, demonstrating the importance of stakeholder engagement for the success of a public policy.
publishDate 2021
dc.date.none.fl_str_mv 2021-12-09T16:37:23Z
2021-12-09T16:37:23Z
2021-08-27
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://repositorio.ufsm.br/handle/1/23211
dc.identifier.dark.fl_str_mv ark:/26339/001300000jgcz
url http://repositorio.ufsm.br/handle/1/23211
identifier_str_mv ark:/26339/001300000jgcz
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Attribution-NonCommercial-NoDerivatives 4.0 International
http://creativecommons.org/licenses/by-nc-nd/4.0/
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal de Santa Maria
Brasil
Administração Pública
UFSM
Programa de Pós-Graduação em Gestão de Organizações Públicas
Centro de Ciências Sociais e Humanas
publisher.none.fl_str_mv Universidade Federal de Santa Maria
Brasil
Administração Pública
UFSM
Programa de Pós-Graduação em Gestão de Organizações Públicas
Centro de Ciências Sociais e Humanas
dc.source.none.fl_str_mv reponame:Manancial - Repositório Digital da UFSM
instname:Universidade Federal de Santa Maria (UFSM)
instacron:UFSM
instname_str Universidade Federal de Santa Maria (UFSM)
instacron_str UFSM
institution UFSM
reponame_str Manancial - Repositório Digital da UFSM
collection Manancial - Repositório Digital da UFSM
repository.name.fl_str_mv Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)
repository.mail.fl_str_mv atendimento.sib@ufsm.br||tedebc@gmail.com
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