Engajamento público: uma análise na perspectiva de múltiplos stakeholders
Autor(a) principal: | |
---|---|
Data de Publicação: | 2024 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Manancial - Repositório Digital da UFSM |
dARK ID: | ark:/26339/001300000vzvt |
Texto Completo: | http://repositorio.ufsm.br/handle/1/31670 |
Resumo: | This research investigated the following question: How can electronic government be used to engage stakeholders in decision-making processes? With this intention, the context chosen was the Participatory Budget - PB - policy of Teresina, at the municipal and state level. The general objective was to analyze how electronic government can be used to engage stakeholders in decision-making processes, taking into account contexts, stakeholder groups and technological tools. To achieve this, a qualitative data approach was adopted as a research method, with semistructured interviews carried out with stakeholders of PB programs. The research result presented, from the stakeholders' perspective, the factors that influence stakeholders participation, as well as the electronic government tools that can be used for engagement. Furthermore, the results revealed democratic limitations in the municipal PB, with involvement restricted to community entities, while the state PB program demonstrated more ample participation, especially through the effective use of electronic tools. That way, this research fills a gap by considering the perspective of stakeholders in the analysis of stakeholders engagement through electronic government. It also stands out as a pioneer in perceiving the state program as a suitable research environment to evaluate the effectiveness of implementing electronic government as a means of engaging stakeholders in decision-making processes. The research also contributes to public management, since managers are responsible for adopting behaviors and making decisions that encourage stakeholders engagement. Finally, this study offers practical guidance for Participatory Budget programs and similar contexts, highlighting the relevance of electronic government in increasing engagement and transparency in decisionmaking processes. |
id |
UFSM_7b3208a543f0e850cc896995535355ea |
---|---|
oai_identifier_str |
oai:repositorio.ufsm.br:1/31670 |
network_acronym_str |
UFSM |
network_name_str |
Manancial - Repositório Digital da UFSM |
repository_id_str |
|
spelling |
Engajamento público: uma análise na perspectiva de múltiplos stakeholdersPublic engagement: an analysis from the perspective of multiple stakeholdersGoverno eletrônicoEngajamento dos stakeholdersOrçamento participativoFerramentasParticipaçãoElectronic governmentParticipatory budgetToolsParticipationStakeholders engagementCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICAThis research investigated the following question: How can electronic government be used to engage stakeholders in decision-making processes? With this intention, the context chosen was the Participatory Budget - PB - policy of Teresina, at the municipal and state level. The general objective was to analyze how electronic government can be used to engage stakeholders in decision-making processes, taking into account contexts, stakeholder groups and technological tools. To achieve this, a qualitative data approach was adopted as a research method, with semistructured interviews carried out with stakeholders of PB programs. The research result presented, from the stakeholders' perspective, the factors that influence stakeholders participation, as well as the electronic government tools that can be used for engagement. Furthermore, the results revealed democratic limitations in the municipal PB, with involvement restricted to community entities, while the state PB program demonstrated more ample participation, especially through the effective use of electronic tools. That way, this research fills a gap by considering the perspective of stakeholders in the analysis of stakeholders engagement through electronic government. It also stands out as a pioneer in perceiving the state program as a suitable research environment to evaluate the effectiveness of implementing electronic government as a means of engaging stakeholders in decision-making processes. The research also contributes to public management, since managers are responsible for adopting behaviors and making decisions that encourage stakeholders engagement. Finally, this study offers practical guidance for Participatory Budget programs and similar contexts, highlighting the relevance of electronic government in increasing engagement and transparency in decisionmaking processes.Esta pesquisa investigou a seguinte questão: como o governo eletrônico pode ser usado para engajar stakeholders em processos decisórios? Nessa intenção, o contexto escolhido foi a política de Orçamento Participativo-OP de Teresina, da esfera municipal e estadual. O objetivo geral consistiu em analisar como o governo eletrônico pode ser usado para o engajamento dos stakeholders em processos decisórios, levando em consideração contextos, grupos de stakeholders e ferramentas tecnológicas. Para isso, foi adotado como método de pesquisa a abordagem qualitativa dos dados, com entrevistas semiestruturadas realizadas com stakeholders dos programas de OP. O resultado da pesquisa apresentou, sob a ótica dos stakeholders, os fatores que influenciam a participação dos stakeholders, bem como as ferramentas do governo eletrônico que podem ser usadas para engajamento. Além disso, os resultados revelaram limitações democráticas no programa municipal-OPT, com um envolvimento restrito a entidades comunitárias, enquanto o programa estadual-OPA demonstrou uma participação mais abrangente, especialmente através do uso eficaz de ferramentas eletrônicas. Dessa forma, esta pesquisa preenche uma lacuna ao considerar a perspectiva dos stakeholders na análise do engajamento de stakeholders por meio do governo eletrônico. Também destaca-se como pioneira em perceber o programa estadual como um ambiente de pesquisa propício para avaliar a efetividade da implantação do governo eletrônico como meio para engajar os stakeholders em processos decisórios. A pesquisa contribui ainda para a gestão pública, uma vez que os gestores são responsáveis por adotar condutas e tomar decisões que fomentem o engajamento dos stakeholders. Por fim, este estudo oferece orientações práticas para programas de Orçamento Participativo e contextos similares, destacando a relevância do governo eletrônico na ampliação do engajamento e da transparência nos processos decisórios.Universidade Federal de Santa MariaBrasilAdministração PúblicaUFSMPrograma de Pós-Graduação em Gestão de Organizações PúblicasCentro de Ciências Sociais e HumanasSarturi, Greicihttp://lattes.cnpq.br/4537029350400077Bobsin, DeboraAlmeida, Lia de AzevedoRodrigues, Sâmila de Sousa2024-03-12T13:30:12Z2024-03-12T13:30:12Z2024-02-05info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://repositorio.ufsm.br/handle/1/31670ark:/26339/001300000vzvtporAttribution-NonCommercial-NoDerivatives 4.0 Internationalhttp://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessreponame:Manancial - Repositório Digital da UFSMinstname:Universidade Federal de Santa Maria (UFSM)instacron:UFSM2024-03-12T13:30:12Zoai:repositorio.ufsm.br:1/31670Biblioteca Digital de Teses e Dissertaçõeshttps://repositorio.ufsm.br/ONGhttps://repositorio.ufsm.br/oai/requestatendimento.sib@ufsm.br||tedebc@gmail.comopendoar:2024-03-12T13:30:12Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM)false |
dc.title.none.fl_str_mv |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders Public engagement: an analysis from the perspective of multiple stakeholders |
title |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders |
spellingShingle |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders Rodrigues, Sâmila de Sousa Governo eletrônico Engajamento dos stakeholders Orçamento participativo Ferramentas Participação Electronic government Participatory budget Tools Participation Stakeholders engagement CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
title_short |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders |
title_full |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders |
title_fullStr |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders |
title_full_unstemmed |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders |
title_sort |
Engajamento público: uma análise na perspectiva de múltiplos stakeholders |
author |
Rodrigues, Sâmila de Sousa |
author_facet |
Rodrigues, Sâmila de Sousa |
author_role |
author |
dc.contributor.none.fl_str_mv |
Sarturi, Greici http://lattes.cnpq.br/4537029350400077 Bobsin, Debora Almeida, Lia de Azevedo |
dc.contributor.author.fl_str_mv |
Rodrigues, Sâmila de Sousa |
dc.subject.por.fl_str_mv |
Governo eletrônico Engajamento dos stakeholders Orçamento participativo Ferramentas Participação Electronic government Participatory budget Tools Participation Stakeholders engagement CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
topic |
Governo eletrônico Engajamento dos stakeholders Orçamento participativo Ferramentas Participação Electronic government Participatory budget Tools Participation Stakeholders engagement CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA |
description |
This research investigated the following question: How can electronic government be used to engage stakeholders in decision-making processes? With this intention, the context chosen was the Participatory Budget - PB - policy of Teresina, at the municipal and state level. The general objective was to analyze how electronic government can be used to engage stakeholders in decision-making processes, taking into account contexts, stakeholder groups and technological tools. To achieve this, a qualitative data approach was adopted as a research method, with semistructured interviews carried out with stakeholders of PB programs. The research result presented, from the stakeholders' perspective, the factors that influence stakeholders participation, as well as the electronic government tools that can be used for engagement. Furthermore, the results revealed democratic limitations in the municipal PB, with involvement restricted to community entities, while the state PB program demonstrated more ample participation, especially through the effective use of electronic tools. That way, this research fills a gap by considering the perspective of stakeholders in the analysis of stakeholders engagement through electronic government. It also stands out as a pioneer in perceiving the state program as a suitable research environment to evaluate the effectiveness of implementing electronic government as a means of engaging stakeholders in decision-making processes. The research also contributes to public management, since managers are responsible for adopting behaviors and making decisions that encourage stakeholders engagement. Finally, this study offers practical guidance for Participatory Budget programs and similar contexts, highlighting the relevance of electronic government in increasing engagement and transparency in decisionmaking processes. |
publishDate |
2024 |
dc.date.none.fl_str_mv |
2024-03-12T13:30:12Z 2024-03-12T13:30:12Z 2024-02-05 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://repositorio.ufsm.br/handle/1/31670 |
dc.identifier.dark.fl_str_mv |
ark:/26339/001300000vzvt |
url |
http://repositorio.ufsm.br/handle/1/31670 |
identifier_str_mv |
ark:/26339/001300000vzvt |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Santa Maria Brasil Administração Pública UFSM Programa de Pós-Graduação em Gestão de Organizações Públicas Centro de Ciências Sociais e Humanas |
publisher.none.fl_str_mv |
Universidade Federal de Santa Maria Brasil Administração Pública UFSM Programa de Pós-Graduação em Gestão de Organizações Públicas Centro de Ciências Sociais e Humanas |
dc.source.none.fl_str_mv |
reponame:Manancial - Repositório Digital da UFSM instname:Universidade Federal de Santa Maria (UFSM) instacron:UFSM |
instname_str |
Universidade Federal de Santa Maria (UFSM) |
instacron_str |
UFSM |
institution |
UFSM |
reponame_str |
Manancial - Repositório Digital da UFSM |
collection |
Manancial - Repositório Digital da UFSM |
repository.name.fl_str_mv |
Manancial - Repositório Digital da UFSM - Universidade Federal de Santa Maria (UFSM) |
repository.mail.fl_str_mv |
atendimento.sib@ufsm.br||tedebc@gmail.com |
_version_ |
1815172404391968768 |