Work and mental health: a study with flight attendants: UM ESTUDO COM COMISSÁRIAS(OS) DE VOO

• Autor(a) principal: Saccol Pina, Camilla
• Data de Publicação: 2022
• Outros Autores: Bohrer Berni, Liana, Reis Peixoto, Maristela Jaqueline, dos Santos Gonçalves, Camila, Cantarelli Rohde, Caroline Lúcia
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Trabalho (En)Cena
• Texto Completo: https://sistemas.uft.edu.br/periodicos/index.php/encena/article/view/12906
• topic: comissários de voo; saúde do trabalhador; saúde mental; flight attendants; employee health; mental health

This research aimed to learn about the flight attendants' work and reflect on actions that prevent and promote these professionals' mental health. To accomplish this, eight professionals from three different airlines were interviewed through individual semi-structured interviews. It was identified that the main tasks of the flight attendants are frequently repeated, such as checking safety and emergency equipment and checking the in-flight service. The positive aspect of the profession most mentioned by the participants is the possibility of getting to know different places and cultures. Among the negative points are the difficulty of being present at moments considered socially important and the physical fatigue. In an attempt to compensate for this tiredness, many flight attendants end up using substances to be able to sleep. The resources offered by companies for mental health care are seen as ineffective. It was concluded that the alternating scales and work routines of the flight attendants affect health conditions and end up generating invisibilities in the mental health care of these professionals. Therefore, it is important to strengthen workers' health actions in this sector given the adversities inherent in the work environment.