Quality of Life in Compulsory Telework in the COVID-19 Context: Perceptions Between Genders in Public Organizations

• Autor(a) principal: Vieira de Velasco, Simone Maria
• Data de Publicação: 2023
• Outros Autores: Pantoja, Maria Júlia, Mesquita Oliveira, Míriam Aparecida
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Administração Pública e Gestão Social
• Texto Completo: https://periodicos.ufv.br/apgs/article/view/13689

Objective: To analyze the levels of Quality of Life in Compulsory Telework during the coronavirus pandemic, of Brazilian public servants from the perceptions between women and men and in segmented profiles: women and men with and without children; women with and without children. Theoretical framework: Quality of Life in Compulsory Telework, whose theoretical model is composed of five dimensions: Teleworker Activities; Telework Management; Technological Support; Physical Conditions of Work; and Overload resulting from Compulsory Telework. Methodology: Data were obtained through electronic form with 5,695 servers from nine Brazilian public institutions and analyzed through descriptive and variance analysis. Results: The results showed satisfactory levels of Quality of Life in Compulsory Telework, with the exception of issues related to work overload. When comparing the perception between the groups, significant differences were identified between women and men with and without children related to the management of telework, more specifically, regarding interruptions and the conflict between work, rest and leisure. The group of women with and without children showed significant differences in terms of telecommuting activities. Originality: This article presents an innovative perspective, as it reveals, in addition to the different perceptions between genders, results with expressive variances between the same gender and, also, arising from the family configuration, with regard to Quality of Life in Compulsory Telework in organizations public services. Theoretical and practical contributions: In addition to the gender perspective, the perception of Quality of Life in Compulsory Telework may differ according to the configuration of the family structure, expressed by less satisfactory levels in families with children, which requires managers to propose practices to promote Quality of Life in Telework that reduce or eliminate the sources of perceived discomfort, observing the specificities between genders and within the same gender.