Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
Autor(a) principal: | |
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Data de Publicação: | 2024 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Brazilian Journal of Information Science |
Texto Completo: | https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003 |
Resumo: | Information and Knowledge Management is used to improve the performance of companies' innovative activities. Before implementing a management process, organizations must analyze its aspects related to the dynamics of internal knowledge, whether tacit or explicit. Thus, information management for maturity monitoring constitutes a tool capable of enabling and implementing initiatives in a systematic and structured way. They allow us to continually improve the governance of innovation and projects. In this way, this article contributes to improving information management through a maturity level model and with proposals for improvement for acting and sustainability of the strategic governance of its intellectual assets. Interviews conducted based on the model proposed by Batista (2012) but applied in a pharmaceutical company. After identifying the scenario, the relationship between the critical success factors of managing its processes and knowledge innovation was evaluated. With the degree of maturity obtained, it was compared against the “ideal” degrees and a management plan for projects and processes proposed. |
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Brazilian Journal of Information Science |
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Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical IndustryAnalysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical IndustryInnovationInformation ManagementKnowledge ManagementPharmaceutical IndustryMaturityInovaçãoGestão da InformaçãoGestão do ConhecimentoMaturidadeIndústria FarmacêuticaInformation and Knowledge Management is used to improve the performance of companies' innovative activities. Before implementing a management process, organizations must analyze its aspects related to the dynamics of internal knowledge, whether tacit or explicit. Thus, information management for maturity monitoring constitutes a tool capable of enabling and implementing initiatives in a systematic and structured way. They allow us to continually improve the governance of innovation and projects. In this way, this article contributes to improving information management through a maturity level model and with proposals for improvement for acting and sustainability of the strategic governance of its intellectual assets. Interviews conducted based on the model proposed by Batista (2012) but applied in a pharmaceutical company. After identifying the scenario, the relationship between the critical success factors of managing its processes and knowledge innovation was evaluated. With the degree of maturity obtained, it was compared against the “ideal” degrees and a management plan for projects and processes proposed.A Gestão da Informação e do Conhecimento é usada para melhorar o desempenho das atividades inovativas das empresas. Antes de implementar um processo de gestão, as organizações devem analisar quanto aos seus aspectos relacionados à dinâmica do conhecimento interno, seja tácito ou explícito. Assim, o gerenciamento de informações para um monitoramento da maturidade, constitui uma ferramenta capaz de viabilizar e implementar iniciativas de forma sistemática e estruturada. Elas permitem melhorar continuamente a governabilidade da inovação e projetos. Desta forma, este artigo contribui na melhoria da gestão informacional por meio de um modelo de grau de maturidade e com proposições de melhoria para a tomada de ação e sustentabilidade da governança estratégica de seus ativos intelectuais. Foram realizadas entrevistas a partir do modelo proposto por Batista (2012), porém aplicada em uma empresa farmacêutica. Após identificação do cenário, avaliou-se o relacionamento entre os fatores críticos de sucesso da gestão de seus processos e inovação do conhecimento. Com o grau de maturidade obtido, comparou-se frente os graus “ideais” e foi proposto um plano de gestão dos projetos e processos.Faculdade de Filosofia e Ciências - UNESP-Marília2024-01-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttps://revistas.marilia.unesp.br/index.php/bjis/article/view/1500310.36311/1981-1640.2023.v17.e023059Brazilian Journal of Information Science: research trends; v. 17 (2023): Publicação contínua; e023059Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e023059Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e0230591981-16401981-1640reponame:Brazilian Journal of Information Scienceinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPenghttps://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15738https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15739Copyright (c) 2024 Jorge Magalhães, Adelaide Maria de Souza Antunes, Sandro Santoshttps://creativecommons.org/licenses/by-sa/4.0info:eu-repo/semantics/openAccessMagalhães, Jorgede Souza Antunes, Adelaide MariaSantos, Sandro2024-02-05T19:19:55Zoai:ojs.revistas.marilia.unesp.br:article/15003Revistahttps://revistas.marilia.unesp.br/index.php/bjis/indexPUBhttps://revistas.marilia.unesp.br/index.php/bjis/oaibrajis.marilia@unesp.br||1981-16401981-1640opendoar:2024-02-05T19:19:55Brazilian Journal of Information Science - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry |
title |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry |
spellingShingle |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry Magalhães, Jorge Innovation Information Management Knowledge Management Pharmaceutical Industry Maturity Inovação Gestão da Informação Gestão do Conhecimento Maturidade Indústria Farmacêutica |
title_short |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry |
title_full |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry |
title_fullStr |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry |
title_full_unstemmed |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry |
title_sort |
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry |
author |
Magalhães, Jorge |
author_facet |
Magalhães, Jorge de Souza Antunes, Adelaide Maria Santos, Sandro |
author_role |
author |
author2 |
de Souza Antunes, Adelaide Maria Santos, Sandro |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Magalhães, Jorge de Souza Antunes, Adelaide Maria Santos, Sandro |
dc.subject.por.fl_str_mv |
Innovation Information Management Knowledge Management Pharmaceutical Industry Maturity Inovação Gestão da Informação Gestão do Conhecimento Maturidade Indústria Farmacêutica |
topic |
Innovation Information Management Knowledge Management Pharmaceutical Industry Maturity Inovação Gestão da Informação Gestão do Conhecimento Maturidade Indústria Farmacêutica |
description |
Information and Knowledge Management is used to improve the performance of companies' innovative activities. Before implementing a management process, organizations must analyze its aspects related to the dynamics of internal knowledge, whether tacit or explicit. Thus, information management for maturity monitoring constitutes a tool capable of enabling and implementing initiatives in a systematic and structured way. They allow us to continually improve the governance of innovation and projects. In this way, this article contributes to improving information management through a maturity level model and with proposals for improvement for acting and sustainability of the strategic governance of its intellectual assets. Interviews conducted based on the model proposed by Batista (2012) but applied in a pharmaceutical company. After identifying the scenario, the relationship between the critical success factors of managing its processes and knowledge innovation was evaluated. With the degree of maturity obtained, it was compared against the “ideal” degrees and a management plan for projects and processes proposed. |
publishDate |
2024 |
dc.date.none.fl_str_mv |
2024-01-09 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003 10.36311/1981-1640.2023.v17.e023059 |
url |
https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003 |
identifier_str_mv |
10.36311/1981-1640.2023.v17.e023059 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15738 https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15739 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2024 Jorge Magalhães, Adelaide Maria de Souza Antunes, Sandro Santos https://creativecommons.org/licenses/by-sa/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2024 Jorge Magalhães, Adelaide Maria de Souza Antunes, Sandro Santos https://creativecommons.org/licenses/by-sa/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf text/html |
dc.publisher.none.fl_str_mv |
Faculdade de Filosofia e Ciências - UNESP-Marília |
publisher.none.fl_str_mv |
Faculdade de Filosofia e Ciências - UNESP-Marília |
dc.source.none.fl_str_mv |
Brazilian Journal of Information Science: research trends; v. 17 (2023): Publicação contínua; e023059 Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e023059 Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e023059 1981-1640 1981-1640 reponame:Brazilian Journal of Information Science instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Brazilian Journal of Information Science |
collection |
Brazilian Journal of Information Science |
repository.name.fl_str_mv |
Brazilian Journal of Information Science - Universidade Estadual Paulista (UNESP) |
repository.mail.fl_str_mv |
brajis.marilia@unesp.br|| |
_version_ |
1797069097073115136 |