Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry

Detalhes bibliográficos
Autor(a) principal: Magalhães, Jorge
Data de Publicação: 2024
Outros Autores: de Souza Antunes, Adelaide Maria, Santos, Sandro
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Brazilian Journal of Information Science
Texto Completo: https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003
Resumo: Information and Knowledge Management is used to improve the performance of companies' innovative activities. Before implementing a management process, organizations must analyze its aspects related to the dynamics of internal knowledge, whether tacit or explicit. Thus, information management for maturity monitoring constitutes a tool capable of enabling and implementing initiatives in a systematic and structured way. They allow us to continually improve the governance of innovation and projects. In this way, this article contributes to improving information management through a maturity level model and with proposals for improvement for acting and sustainability of the strategic governance of its intellectual assets. Interviews conducted based on the model proposed by Batista (2012) but applied in a pharmaceutical company. After identifying the scenario, the relationship between the critical success factors of managing its processes and knowledge innovation was evaluated. With the degree of maturity obtained, it was compared against the “ideal” degrees and a management plan for projects and processes proposed.
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spelling Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical IndustryAnalysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical IndustryInnovationInformation ManagementKnowledge ManagementPharmaceutical IndustryMaturityInovaçãoGestão da InformaçãoGestão do ConhecimentoMaturidadeIndústria FarmacêuticaInformation and Knowledge Management is used to improve the performance of companies' innovative activities. Before implementing a management process, organizations must analyze its aspects related to the dynamics of internal knowledge, whether tacit or explicit. Thus, information management for maturity monitoring constitutes a tool capable of enabling and implementing initiatives in a systematic and structured way. They allow us to continually improve the governance of innovation and projects. In this way, this article contributes to improving information management through a maturity level model and with proposals for improvement for acting and sustainability of the strategic governance of its intellectual assets. Interviews conducted based on the model proposed by Batista (2012) but applied in a pharmaceutical company. After identifying the scenario, the relationship between the critical success factors of managing its processes and knowledge innovation was evaluated. With the degree of maturity obtained, it was compared against the “ideal” degrees and a management plan for projects and processes proposed.A Gestão da Informação e do Conhecimento é usada para melhorar o desempenho das atividades inovativas das empresas. Antes de implementar um processo de gestão, as organizações devem analisar quanto aos seus aspectos relacionados à dinâmica do conhecimento interno, seja tácito ou explícito. Assim, o gerenciamento de informações para um monitoramento da maturidade, constitui uma ferramenta capaz de viabilizar e implementar iniciativas de forma sistemática e estruturada. Elas permitem melhorar continuamente a governabilidade da inovação e projetos. Desta forma, este artigo contribui na melhoria da gestão informacional por meio de um modelo de grau de maturidade e com proposições de melhoria para a tomada de ação e sustentabilidade da governança estratégica de seus ativos intelectuais. Foram realizadas entrevistas a partir do modelo proposto por Batista (2012), porém aplicada em uma empresa farmacêutica. Após identificação do cenário, avaliou-se o relacionamento entre os fatores críticos de sucesso da gestão de seus processos e inovação do conhecimento. Com o grau de maturidade obtido, comparou-se frente os graus “ideais” e foi proposto um plano de gestão dos projetos e processos.Faculdade de Filosofia e Ciências - UNESP-Marília2024-01-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttps://revistas.marilia.unesp.br/index.php/bjis/article/view/1500310.36311/1981-1640.2023.v17.e023059Brazilian Journal of Information Science: research trends; v. 17 (2023): Publicação contínua; e023059Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e023059Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e0230591981-16401981-1640reponame:Brazilian Journal of Information Scienceinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPenghttps://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15738https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15739Copyright (c) 2024 Jorge Magalhães, Adelaide Maria de Souza Antunes, Sandro Santoshttps://creativecommons.org/licenses/by-sa/4.0info:eu-repo/semantics/openAccessMagalhães, Jorgede Souza Antunes, Adelaide MariaSantos, Sandro2024-02-05T19:19:55Zoai:ojs.revistas.marilia.unesp.br:article/15003Revistahttps://revistas.marilia.unesp.br/index.php/bjis/indexPUBhttps://revistas.marilia.unesp.br/index.php/bjis/oaibrajis.marilia@unesp.br||1981-16401981-1640opendoar:2024-02-05T19:19:55Brazilian Journal of Information Science - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
title Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
spellingShingle Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
Magalhães, Jorge
Innovation
Information Management
Knowledge Management
Pharmaceutical Industry
Maturity
Inovação
Gestão da Informação
Gestão do Conhecimento
Maturidade
Indústria Farmacêutica
title_short Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
title_full Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
title_fullStr Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
title_full_unstemmed Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
title_sort Analysis of the Governance Maturity of Intangible Assets and Processes as a Tool for Implementing Knowledge Management in a Pharmaceutical Industry
author Magalhães, Jorge
author_facet Magalhães, Jorge
de Souza Antunes, Adelaide Maria
Santos, Sandro
author_role author
author2 de Souza Antunes, Adelaide Maria
Santos, Sandro
author2_role author
author
dc.contributor.author.fl_str_mv Magalhães, Jorge
de Souza Antunes, Adelaide Maria
Santos, Sandro
dc.subject.por.fl_str_mv Innovation
Information Management
Knowledge Management
Pharmaceutical Industry
Maturity
Inovação
Gestão da Informação
Gestão do Conhecimento
Maturidade
Indústria Farmacêutica
topic Innovation
Information Management
Knowledge Management
Pharmaceutical Industry
Maturity
Inovação
Gestão da Informação
Gestão do Conhecimento
Maturidade
Indústria Farmacêutica
description Information and Knowledge Management is used to improve the performance of companies' innovative activities. Before implementing a management process, organizations must analyze its aspects related to the dynamics of internal knowledge, whether tacit or explicit. Thus, information management for maturity monitoring constitutes a tool capable of enabling and implementing initiatives in a systematic and structured way. They allow us to continually improve the governance of innovation and projects. In this way, this article contributes to improving information management through a maturity level model and with proposals for improvement for acting and sustainability of the strategic governance of its intellectual assets. Interviews conducted based on the model proposed by Batista (2012) but applied in a pharmaceutical company. After identifying the scenario, the relationship between the critical success factors of managing its processes and knowledge innovation was evaluated. With the degree of maturity obtained, it was compared against the “ideal” degrees and a management plan for projects and processes proposed.
publishDate 2024
dc.date.none.fl_str_mv 2024-01-09
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003
10.36311/1981-1640.2023.v17.e023059
url https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003
identifier_str_mv 10.36311/1981-1640.2023.v17.e023059
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15738
https://revistas.marilia.unesp.br/index.php/bjis/article/view/15003/15739
dc.rights.driver.fl_str_mv Copyright (c) 2024 Jorge Magalhães, Adelaide Maria de Souza Antunes, Sandro Santos
https://creativecommons.org/licenses/by-sa/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2024 Jorge Magalhães, Adelaide Maria de Souza Antunes, Sandro Santos
https://creativecommons.org/licenses/by-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
text/html
dc.publisher.none.fl_str_mv Faculdade de Filosofia e Ciências - UNESP-Marília
publisher.none.fl_str_mv Faculdade de Filosofia e Ciências - UNESP-Marília
dc.source.none.fl_str_mv Brazilian Journal of Information Science: research trends; v. 17 (2023): Publicação contínua; e023059
Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e023059
Brazilian Journal of Information Science: Research Trends; Vol. 17 (2023): Publicação contínua; e023059
1981-1640
1981-1640
reponame:Brazilian Journal of Information Science
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Brazilian Journal of Information Science
collection Brazilian Journal of Information Science
repository.name.fl_str_mv Brazilian Journal of Information Science - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv brajis.marilia@unesp.br||
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