The relationship between quality performance and employee innovation for total quality management practices in academic libraries
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Data de Publicação: | 2021 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Brazilian Journal of Information Science |
Texto Completo: | https://revistas.marilia.unesp.br/index.php/bjis/article/view/12195 |
Resumo: | The study examined the relationship between quality performance and employee innovation for total quality management in academic libraries. The study focused on academic libraries in Ghana. Relevant literature was reviewed on TQM practices, employee innovation, and quality performance. The study adopted a descriptive survey design and a quantitative approach. The research protocol was a questionnaire. The study sampled 213 and retrieved 208 responses representing 97.6% of the valid sample size for the study. The study established that employee innovation and quality performance are critical components for TQM practices in academic libraries. The correlation analysis established that employee innovation had a significant relationship with total quality management while quality performance also demonstrated a significant positive relationship with total quality management. The study revealed that employee innovation and quality performance are significant components for TQM practices in academic libraries. The study serves as a new source of documented information for academic libraries regarding TQM practices. Also, the study is a pillar for enriching the existing literature on employee innovation and quality performance as critical success factors for TQM implementation in academic libraries. |
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The relationship between quality performance and employee innovation for total quality management practices in academic libraries The Relationship between Quality Performance and Employee Innovation for Total Quality Management Practices in Academic Librariesuniversity librariescareer developmentemployee innovationmodelsmanagement philosophiesUniversity librariesCareer developmentEmployee innovationManagement philosophies The study examined the relationship between quality performance and employee innovation for total quality management in academic libraries. The study focused on academic libraries in Ghana. Relevant literature was reviewed on TQM practices, employee innovation, and quality performance. The study adopted a descriptive survey design and a quantitative approach. The research protocol was a questionnaire. The study sampled 213 and retrieved 208 responses representing 97.6% of the valid sample size for the study. The study established that employee innovation and quality performance are critical components for TQM practices in academic libraries. The correlation analysis established that employee innovation had a significant relationship with total quality management while quality performance also demonstrated a significant positive relationship with total quality management. The study revealed that employee innovation and quality performance are significant components for TQM practices in academic libraries. The study serves as a new source of documented information for academic libraries regarding TQM practices. Also, the study is a pillar for enriching the existing literature on employee innovation and quality performance as critical success factors for TQM implementation in academic libraries.The study examined the relationship between quality performance and employee innovation for total quality management in academic libraries. The study focused on academic libraries in Ghana. Relevant literature was reviewed on TQM practices, employee innovation and quality performance. The study adopted a descriptive survey design and quantitative approach. The research protocol was a questionnaire. The study sampled 213 and retrieved 208 responses representing 95.3% of the valid sample size for the study. Partial least squares structural equation model (PLS-SEM) software was used to analyzed the data collected. In terms of the measurement of the model adopted for the study the convergent, discriminant validity was computed. Again, to establish connection between the variables of the study, the hypothetical statements were tested. All the three hypothetical statements tested showed a significant relationship. Study established that employee innovation and quality performance are critical components for TQM practices in academic libraries. The correlation analysis established that employee innovation had significant relationship with total quality management while quality performance also demonstrated a significant positive relationship with total quality management. The study revealed that employee innovation and quality performance are significant components for TQM practices in academic libraries. The study serves as a new source of documented information for academic libraries regarding TQM practices. Also, the study is a pillar for enriching the existing literature on employee innovation and quality performance as critical success factors for TQM implementation in academic libraries.Faculdade de Filosofia e Ciências2021-12-27info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.marilia.unesp.br/index.php/bjis/article/view/1219510.36311/1981-1640.2021.v15.e02131Brazilian Journal of Information Science: Research Trends; Vol. 15 (2021): continuous publication ; e02131Brazilian Journal of Information Science: Research Trends; Vol. 15 (2021): Publicación continua; e02131Brazilian Journal of Information Science: research trends; v. 15 (2021): Publicação contínua; e021311981-1640reponame:Brazilian Journal of Information Scienceinstname:Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP)instacron:UNESPenghttps://revistas.marilia.unesp.br/index.php/bjis/article/view/12195/8446Copyright (c) 2021 Edward Asante, Joseph Owusu Kwakye, Kenneth Wilson Adjei Buduhttps://creativecommons.org/licenses/by-sa/4.0info:eu-repo/semantics/openAccessAsante, EdwardKwakye, Joseph OwusuBudu, Kenneth Wilson Adjei2021-12-27T16:23:43Zoai:ojs.www2.marilia.unesp.br:article/12195Revistahttps://revistas.marilia.unesp.br/index.php/bjis/indexPUBhttps://revistas.marilia.unesp.br/index.php/bjis/oaibrajis.marilia@unesp.br||1981-16401981-1640opendoar:2021-12-27T16:23:43Brazilian Journal of Information Science - Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP)false |
dc.title.none.fl_str_mv |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries The Relationship between Quality Performance and Employee Innovation for Total Quality Management Practices in Academic Libraries |
title |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries |
spellingShingle |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries Asante, Edward university libraries career development employee innovation models management philosophies University libraries Career development Employee innovation Management philosophies |
title_short |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries |
title_full |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries |
title_fullStr |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries |
title_full_unstemmed |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries |
title_sort |
The relationship between quality performance and employee innovation for total quality management practices in academic libraries |
author |
Asante, Edward |
author_facet |
Asante, Edward Kwakye, Joseph Owusu Budu, Kenneth Wilson Adjei |
author_role |
author |
author2 |
Kwakye, Joseph Owusu Budu, Kenneth Wilson Adjei |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Asante, Edward Kwakye, Joseph Owusu Budu, Kenneth Wilson Adjei |
dc.subject.por.fl_str_mv |
university libraries career development employee innovation models management philosophies University libraries Career development Employee innovation Management philosophies |
topic |
university libraries career development employee innovation models management philosophies University libraries Career development Employee innovation Management philosophies |
description |
The study examined the relationship between quality performance and employee innovation for total quality management in academic libraries. The study focused on academic libraries in Ghana. Relevant literature was reviewed on TQM practices, employee innovation, and quality performance. The study adopted a descriptive survey design and a quantitative approach. The research protocol was a questionnaire. The study sampled 213 and retrieved 208 responses representing 97.6% of the valid sample size for the study. The study established that employee innovation and quality performance are critical components for TQM practices in academic libraries. The correlation analysis established that employee innovation had a significant relationship with total quality management while quality performance also demonstrated a significant positive relationship with total quality management. The study revealed that employee innovation and quality performance are significant components for TQM practices in academic libraries. The study serves as a new source of documented information for academic libraries regarding TQM practices. Also, the study is a pillar for enriching the existing literature on employee innovation and quality performance as critical success factors for TQM implementation in academic libraries. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-12-27 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://revistas.marilia.unesp.br/index.php/bjis/article/view/12195 10.36311/1981-1640.2021.v15.e02131 |
url |
https://revistas.marilia.unesp.br/index.php/bjis/article/view/12195 |
identifier_str_mv |
10.36311/1981-1640.2021.v15.e02131 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://revistas.marilia.unesp.br/index.php/bjis/article/view/12195/8446 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2021 Edward Asante, Joseph Owusu Kwakye, Kenneth Wilson Adjei Budu https://creativecommons.org/licenses/by-sa/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2021 Edward Asante, Joseph Owusu Kwakye, Kenneth Wilson Adjei Budu https://creativecommons.org/licenses/by-sa/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Faculdade de Filosofia e Ciências |
publisher.none.fl_str_mv |
Faculdade de Filosofia e Ciências |
dc.source.none.fl_str_mv |
Brazilian Journal of Information Science: Research Trends; Vol. 15 (2021): continuous publication ; e02131 Brazilian Journal of Information Science: Research Trends; Vol. 15 (2021): Publicación continua; e02131 Brazilian Journal of Information Science: research trends; v. 15 (2021): Publicação contínua; e02131 1981-1640 reponame:Brazilian Journal of Information Science instname:Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Brazilian Journal of Information Science |
collection |
Brazilian Journal of Information Science |
repository.name.fl_str_mv |
Brazilian Journal of Information Science - Universidade Estadual Paulista Júlio de Mesquita Filho (UNESP) |
repository.mail.fl_str_mv |
brajis.marilia@unesp.br|| |
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1754840472041291776 |