THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista da Unifebe |
Texto Completo: | https://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/article/view/384 |
Resumo: | In managing administrative processes of the Public University, the impacts innovation directly in organizational culture, to suggest changes in the way people do their jobs. The use of technology can mitigate this impact, if it has simplified the process and generate benefits to people in carrying out their tasks. This article aims to analyze the prospects for innovation in the management of administrative processes of the public university. This, through the implementation of digital certification technology, in the matters people, technologies and processes, their characteristics and problems and suggest an innovation in management administrative processes using digital certification technology. Therefore, there was use of descriptive and documentary research, literature review and case study. The primary data for the article were collected through observation and documents research. As a result, it was revealed that the current system of issuing diplomas has experienced professionals to work in the necessary procedural moves, however, most of the process takes place manually and can be simplified with the use of digital certification technology. It is concluded that for innovation to occur in the management of administrative processes through the implementation of technology, enabling people to use this technology is required. Also, mapping and adjustment of process tasks and the compatibility of the current administrative system to recognize certificates digital. Are suggested actions that foster new research projects and uses for digital certification in socio-technical perspective inside and outside the university. |
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THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATIONA IMPORTÂNCIA DA INOVAÇÃO NA GESTÃO DE PROCESSOS ADMINISTRATIVOS DA UNIVERSIDADE PÚBLICA, POR MEIO DA IMPLEMENTAÇÃO DA TECNOLOGIA DE CERTIFICAÇÃO DIGITALInnovation management. Administrative processes. Technology. Public university. Digital certification.Inovação da gestão. Processos administrativos. Tecnologia. Universidade Pública. Certificação digital.Inovação na gestão de processos administrativos por meio da tecnologia de certificação digitalIn managing administrative processes of the Public University, the impacts innovation directly in organizational culture, to suggest changes in the way people do their jobs. The use of technology can mitigate this impact, if it has simplified the process and generate benefits to people in carrying out their tasks. This article aims to analyze the prospects for innovation in the management of administrative processes of the public university. This, through the implementation of digital certification technology, in the matters people, technologies and processes, their characteristics and problems and suggest an innovation in management administrative processes using digital certification technology. Therefore, there was use of descriptive and documentary research, literature review and case study. The primary data for the article were collected through observation and documents research. As a result, it was revealed that the current system of issuing diplomas has experienced professionals to work in the necessary procedural moves, however, most of the process takes place manually and can be simplified with the use of digital certification technology. It is concluded that for innovation to occur in the management of administrative processes through the implementation of technology, enabling people to use this technology is required. Also, mapping and adjustment of process tasks and the compatibility of the current administrative system to recognize certificates digital. Are suggested actions that foster new research projects and uses for digital certification in socio-technical perspective inside and outside the university.Na gestão de processos administrativos da Universidade Pública, a inovação impacta diretamente na cultura organizacional, ao sugerir mudanças na maneira como pessoas realizam suas tarefas. O uso da tecnologia pode atenuar esse impacto, desde que apresente simplificações no processo e gerem benefícios às pessoas na realização de suas tarefas. O presente artigo tem por objetivo analisar as perspectivas à inovação na gestão de processos administrativos da Universidade pública. Isso tudo por meio da implementação da tecnologia de certificação digital, quanto aos aspectos pessoas, tecnologias e processos, suas características e problemas relacionados e sugerir uma inovação na gestão dos processos administrativos. Para tanto, fez-se uso da pesquisa descritiva documental e bibliográfica. Os dados primários foram coletados por meio de observação. Como resultados, percebeu-se a possibilidade de simplificação dos processos administrativos das Universidades públicas com o uso da tecnologia de certificação digital. Conclui-se que, para que ocorra inovação na gestão de processos administrativos por meio da implementação da tecnologia, é necessária a capacitação das pessoas para uso dessa tecnologia. Também, o mapeamento e adaptação das tarefas do processo e a compatibilização do atual sistema administrativo para reconhecer certificados digitais. Sugerem-se ações que fomentem novas pesquisas, projetos e utilizações para a certificação digital na perspectiva sociotécnica dentro e fora da universidade.UNIFEBE2017-10-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArtigo avaliado pelos Paresapplication/pdfhttps://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/article/view/384Revista da UNIFEBE; v. 1 n. 21 (2017); 1-232177-742X1679-8708reponame:Revista da Unifebeinstname:Centro Universitário de Brusque (UNIFEBE)instacron:UNIFEBEporhttps://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/article/view/384/462Copyright (c) 2017 Revista da UNIFEBEinfo:eu-repo/semantics/openAccessPereira, Fernando Laurode Linhares Jacobsen, AlessandraMartina, Jean EversonRamos Lengler, Fernando2018-05-07T16:40:25Zoai:periodicos.unifebe.edu.br:article/384Revistahttps://periodicos.unifebe.edu.br/index.php/RevistaUnifebePUBhttps://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/oairevistadaunifebe@unifebe.edu.br||pesquisa@unifebe.edu.br2177-742X1679-8708opendoar:2018-05-07T16:40:25Revista da Unifebe - Centro Universitário de Brusque (UNIFEBE)false |
dc.title.none.fl_str_mv |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION A IMPORTÂNCIA DA INOVAÇÃO NA GESTÃO DE PROCESSOS ADMINISTRATIVOS DA UNIVERSIDADE PÚBLICA, POR MEIO DA IMPLEMENTAÇÃO DA TECNOLOGIA DE CERTIFICAÇÃO DIGITAL |
title |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION |
spellingShingle |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION Pereira, Fernando Lauro Innovation management. Administrative processes. Technology. Public university. Digital certification. Inovação da gestão. Processos administrativos. Tecnologia. Universidade Pública. Certificação digital. Inovação na gestão de processos administrativos por meio da tecnologia de certificação digital |
title_short |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION |
title_full |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION |
title_fullStr |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION |
title_full_unstemmed |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION |
title_sort |
THE IMPORTANCE OF INNOVATION IN THE ADMINISTRATIVE PROCESS MANAGEMENT OF PUBLIC UNIVERSITY, THROUGH THE IMPLEMENTATION OF DIGITAL TECHNOLOGY CERTIFICATION |
author |
Pereira, Fernando Lauro |
author_facet |
Pereira, Fernando Lauro de Linhares Jacobsen, Alessandra Martina, Jean Everson Ramos Lengler, Fernando |
author_role |
author |
author2 |
de Linhares Jacobsen, Alessandra Martina, Jean Everson Ramos Lengler, Fernando |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Pereira, Fernando Lauro de Linhares Jacobsen, Alessandra Martina, Jean Everson Ramos Lengler, Fernando |
dc.subject.por.fl_str_mv |
Innovation management. Administrative processes. Technology. Public university. Digital certification. Inovação da gestão. Processos administrativos. Tecnologia. Universidade Pública. Certificação digital. Inovação na gestão de processos administrativos por meio da tecnologia de certificação digital |
topic |
Innovation management. Administrative processes. Technology. Public university. Digital certification. Inovação da gestão. Processos administrativos. Tecnologia. Universidade Pública. Certificação digital. Inovação na gestão de processos administrativos por meio da tecnologia de certificação digital |
description |
In managing administrative processes of the Public University, the impacts innovation directly in organizational culture, to suggest changes in the way people do their jobs. The use of technology can mitigate this impact, if it has simplified the process and generate benefits to people in carrying out their tasks. This article aims to analyze the prospects for innovation in the management of administrative processes of the public university. This, through the implementation of digital certification technology, in the matters people, technologies and processes, their characteristics and problems and suggest an innovation in management administrative processes using digital certification technology. Therefore, there was use of descriptive and documentary research, literature review and case study. The primary data for the article were collected through observation and documents research. As a result, it was revealed that the current system of issuing diplomas has experienced professionals to work in the necessary procedural moves, however, most of the process takes place manually and can be simplified with the use of digital certification technology. It is concluded that for innovation to occur in the management of administrative processes through the implementation of technology, enabling people to use this technology is required. Also, mapping and adjustment of process tasks and the compatibility of the current administrative system to recognize certificates digital. Are suggested actions that foster new research projects and uses for digital certification in socio-technical perspective inside and outside the university. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-10-31 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artigo avaliado pelos Pares |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/article/view/384 |
url |
https://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/article/view/384 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.unifebe.edu.br/index.php/RevistaUnifebe/article/view/384/462 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2017 Revista da UNIFEBE info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2017 Revista da UNIFEBE |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
UNIFEBE |
publisher.none.fl_str_mv |
UNIFEBE |
dc.source.none.fl_str_mv |
Revista da UNIFEBE; v. 1 n. 21 (2017); 1-23 2177-742X 1679-8708 reponame:Revista da Unifebe instname:Centro Universitário de Brusque (UNIFEBE) instacron:UNIFEBE |
instname_str |
Centro Universitário de Brusque (UNIFEBE) |
instacron_str |
UNIFEBE |
institution |
UNIFEBE |
reponame_str |
Revista da Unifebe |
collection |
Revista da Unifebe |
repository.name.fl_str_mv |
Revista da Unifebe - Centro Universitário de Brusque (UNIFEBE) |
repository.mail.fl_str_mv |
revistadaunifebe@unifebe.edu.br||pesquisa@unifebe.edu.br |
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1809464891630682112 |