Quality Management in the Food Sector: A Case Study in a Fridge
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/285 |
Resumo: | This article aimed to verify the existence of the Quality Management System in a fridge. For that, a qualitative research, of exploratory character and classified as to the procedures, was carried out as a case study. For the data collection, the structured interview technique was used. For the interpretation of the data, the technique of discourse analysis was used. The main results pointed out that the company does not fit into the quality systems approached throughout the article, such as the Total Quality Management system, 5S, or Statistical Quality Control. It aims at quality based on mandatory programs, such as health surveillance and also state inspection of the product. On the other hand, the company uses Quality Management, as it understands that it can bring more efficiency and competitive security. It should be emphasized that the fridge uses Quality Management in its processes by monitoring the employees themselves in the temperature control of the cold rooms and PH of the meat, in order to avoid production errors and to guarantee the quality of the products. |
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Quality Management in the Food Sector: A Case Study in a FridgeGestión de la calidad en el sector alimentario: un estudio de caso en un refrigeradorGestão da Qualidade no Ramo Alimentício: Um Estudo de Caso em um FrigoríficoGestão da QualidadeRamo AlimentícioFrigorífico.Gestión de la CalidadRama alimentariaFrigorífico.Quality managementFood SectorFridge.This article aimed to verify the existence of the Quality Management System in a fridge. For that, a qualitative research, of exploratory character and classified as to the procedures, was carried out as a case study. For the data collection, the structured interview technique was used. For the interpretation of the data, the technique of discourse analysis was used. The main results pointed out that the company does not fit into the quality systems approached throughout the article, such as the Total Quality Management system, 5S, or Statistical Quality Control. It aims at quality based on mandatory programs, such as health surveillance and also state inspection of the product. On the other hand, the company uses Quality Management, as it understands that it can bring more efficiency and competitive security. It should be emphasized that the fridge uses Quality Management in its processes by monitoring the employees themselves in the temperature control of the cold rooms and PH of the meat, in order to avoid production errors and to guarantee the quality of the products.Este artículo tuvo por objetivo verificar la existencia del Sistema de Gestión de la Calidad en un frigorífico. Para ello, se realizó una investigación cualitativa, de carácter exploratorio y clasificado en cuanto a los procedimientos, como un estudio de caso. Para la recolección de datos, se utilizó la técnica de entrevista con guión estructurado. Para la interpretación de los datos, se empleó la técnica de análisis del discurso. Los principales resultados apuntaron que la empresa no se encuadra en cuanto a los sistemas de calidad abordados en el transcurso del artículo, como el sistema de la Gestión de la Calidad Total, 5S, o Control Estadístico de Calidad. La misma apunta a la calidad con base en los programas obligatorios, como la vigilancia sanitaria y también la inspección estadual del producto. Por otro lado, la empresa utiliza la Gestión de la Calidad, pues entiende que la misma puede traer más eficiencia y seguridad competitiva. Se resalta que el frigorífico utiliza la Gestión de la Calidad en sus procesos por medio del monitoreo de los propios empleados en el control de temperatura de las cámaras frías y PH de la carne, con la intención de evitar errores de producción y garantizar la calidad de los productos.Este artigo teve por objetivo verificar a existência do Sistema de Gestão da Qualidade em um frigorífico. Para tanto, realizou-se uma pesquisa qualitativa, de caráter exploratório e classificado quanto aos procedimentos, como um estudo de caso. Para a coleta de dados, utilizou-se a técnica de entrevista com roteiro estruturado. Para a interpretação dos dados, empregou-se a técnica de análise do discurso. Os principais resultados apontaram que a empresa não se enquadra quanto aos sistemas de qualidade abordados no decorrer do artigo, como o sistema da Gestão da Qualidade Total, 5S, ou Controle Estatístico de Qualidade. A mesma visa a qualidade com base nos programas obrigatórios, como a vigilância sanitária e também a inspeção estadual do produto. Por outro lado, a empresa utiliza a Gestão da Qualidade, pois entende que a mesma pode trazer mais eficiência e segurança competitiva. Ressalta-se que o frigorífico utiliza a Gestão da Qualidade em seus processos por meio do monitoramento dos próprios funcionários no controle de temperatura das câmaras frias e PH da carne, com o intuito de evitar erros de produção e garantir a qualidade dos produtos.Research, Society and Development2018-02-20info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/28510.17648/rsd-v7i3.285Research, Society and Development; Vol. 7 No. 3; e1273285Research, Society and Development; Vol. 7 Núm. 3; e1273285Research, Society and Development; v. 7 n. 3; e12732852525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/285/241Copyright (c) 2018 Jaine Florentino Mannes, Ariel Pitz, Isabela Souza Fraga, Zilton Bartolomeu Martinsinfo:eu-repo/semantics/openAccessMannes, Jaine FlorentinoPitz, ArielFraga, Isabela SouzaMartins, Zilton Bartolomeu2019-01-22T01:17:48Zoai:ojs.pkp.sfu.ca:article/285Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:25:53.003420Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
Quality Management in the Food Sector: A Case Study in a Fridge Gestión de la calidad en el sector alimentario: un estudio de caso en un refrigerador Gestão da Qualidade no Ramo Alimentício: Um Estudo de Caso em um Frigorífico |
title |
Quality Management in the Food Sector: A Case Study in a Fridge |
spellingShingle |
Quality Management in the Food Sector: A Case Study in a Fridge Mannes, Jaine Florentino Gestão da Qualidade Ramo Alimentício Frigorífico. Gestión de la Calidad Rama alimentaria Frigorífico. Quality management Food Sector Fridge. |
title_short |
Quality Management in the Food Sector: A Case Study in a Fridge |
title_full |
Quality Management in the Food Sector: A Case Study in a Fridge |
title_fullStr |
Quality Management in the Food Sector: A Case Study in a Fridge |
title_full_unstemmed |
Quality Management in the Food Sector: A Case Study in a Fridge |
title_sort |
Quality Management in the Food Sector: A Case Study in a Fridge |
author |
Mannes, Jaine Florentino |
author_facet |
Mannes, Jaine Florentino Pitz, Ariel Fraga, Isabela Souza Martins, Zilton Bartolomeu |
author_role |
author |
author2 |
Pitz, Ariel Fraga, Isabela Souza Martins, Zilton Bartolomeu |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Mannes, Jaine Florentino Pitz, Ariel Fraga, Isabela Souza Martins, Zilton Bartolomeu |
dc.subject.por.fl_str_mv |
Gestão da Qualidade Ramo Alimentício Frigorífico. Gestión de la Calidad Rama alimentaria Frigorífico. Quality management Food Sector Fridge. |
topic |
Gestão da Qualidade Ramo Alimentício Frigorífico. Gestión de la Calidad Rama alimentaria Frigorífico. Quality management Food Sector Fridge. |
description |
This article aimed to verify the existence of the Quality Management System in a fridge. For that, a qualitative research, of exploratory character and classified as to the procedures, was carried out as a case study. For the data collection, the structured interview technique was used. For the interpretation of the data, the technique of discourse analysis was used. The main results pointed out that the company does not fit into the quality systems approached throughout the article, such as the Total Quality Management system, 5S, or Statistical Quality Control. It aims at quality based on mandatory programs, such as health surveillance and also state inspection of the product. On the other hand, the company uses Quality Management, as it understands that it can bring more efficiency and competitive security. It should be emphasized that the fridge uses Quality Management in its processes by monitoring the employees themselves in the temperature control of the cold rooms and PH of the meat, in order to avoid production errors and to guarantee the quality of the products. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-02-20 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/285 10.17648/rsd-v7i3.285 |
url |
https://rsdjournal.org/index.php/rsd/article/view/285 |
identifier_str_mv |
10.17648/rsd-v7i3.285 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/285/241 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 7 No. 3; e1273285 Research, Society and Development; Vol. 7 Núm. 3; e1273285 Research, Society and Development; v. 7 n. 3; e1273285 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
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1797052828668133376 |