Nurses' performance in welcome to spontaneous demand in Family Health Strategy
Autor(a) principal: | |
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Data de Publicação: | 2022 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/25689 |
Resumo: | Introduction: Welcoming is a resource designed to support the qualification of the health system, as it provides the user with access to fair, expanded and comprehensive care, and this access is a fundamental human right. This study aims to Understand The role of nurses in the process of welcoming spontaneous demand in Basic Health Units with the Family Health Strategy. Methodology: This is an exploratory, descriptive study with a qualitative approach, carried out through semi-structured interviews with nurses from basic units. Data were collected in 2016 and analyzed through the Thematic Content Analysis proposed by Bardin. Results: From the content analysis, three categories emerged: Conceptions about user embracement; Difficulties and facilities for carrying out the reception; Team active in the reception. It was observed that, despite the interviewees' knowledge, they are unable to organize the reception as recommended in their daily lives due to the difficulties listed by them, such as the physical structure and the large spontaneous demand. Final Considerations: For the reception to be of quality and resolute, professionals will have to expand the listening time, create bonds and carry out programmatic actions with the population to solve problems with the repressed demand. |
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Nurses' performance in welcome to spontaneous demand in Family Health StrategyDesempeño de las enfermeras en bienvenida a la demanda espontánea en Estrategia de salud FamiliarAtuação dos enfermeiros no acolhimento à demanda espontânea em Estratégia Saúde da FamíliaUser EmbracementNursesFamily Health Strategy.AcolhimentoEnfermeirosEstratégia de Saúde da Família.AnfitriónEnfermerasEstrategia de Salud Familiar.Introduction: Welcoming is a resource designed to support the qualification of the health system, as it provides the user with access to fair, expanded and comprehensive care, and this access is a fundamental human right. This study aims to Understand The role of nurses in the process of welcoming spontaneous demand in Basic Health Units with the Family Health Strategy. Methodology: This is an exploratory, descriptive study with a qualitative approach, carried out through semi-structured interviews with nurses from basic units. Data were collected in 2016 and analyzed through the Thematic Content Analysis proposed by Bardin. Results: From the content analysis, three categories emerged: Conceptions about user embracement; Difficulties and facilities for carrying out the reception; Team active in the reception. It was observed that, despite the interviewees' knowledge, they are unable to organize the reception as recommended in their daily lives due to the difficulties listed by them, such as the physical structure and the large spontaneous demand. Final Considerations: For the reception to be of quality and resolute, professionals will have to expand the listening time, create bonds and carry out programmatic actions with the population to solve problems with the repressed demand.Introducción: La acogida es un recurso diseñado para apoyar la calificación del sistema de salud, ya que brinda al usuario acceso a una atención justa, ampliada e integral, y este acceso es un derecho humano fundamental. Este estudio tiene como Objetivo Comprender el papel del enfermero en el proceso de acogida de la demanda espontánea en las Unidades Básicas de Salud con la Estrategia Salud de la Familia. Metodología: Se trata de un estudio exploratorio, descriptivo con abordaje cualitativo, realizado a través de entrevistas semiestructuradas con enfermeros de unidades básicas. Los datos se recopilaron en 2016 y se analizaron a través del Análisis de contenido temático propuesto por Bardin. Resultados: Del análisis de contenido, surgieron tres categorías: conceptos sobre la aceptación del usuario; Dificultades e instalaciones para llevar a cabo la recepción; Equipo activo en la recepción. Se observó que, a pesar de los conocimientos de los entrevistados, no logran organizar la recepción como recomiendan en su vida diaria debido a las dificultades enumeradas por ellos, como la estructura física y la gran demanda espontánea. Consideraciones Finales: Para que la recepción sea de calidad y resuelta, los profesionales deberán ampliar el tiempo de escucha, crear vínculos y realizar acciones programáticas con la población para solucionar problemas con la demanda reprimida.Introdução: O acolhimento é um recurso destinado a apoiar a qualificação do sistema de saúde, pois possibilita ao usuário, o acesso a um cuidado justo, ampliado e integral, sendo que esse acesso é um direito humano fundamental. Este estudo tem como Objetivo Conhecer a atuação dos enfermeiros no processo de acolhimento à demanda espontânea nas Unidades Básicas de Saúde com Estratégia de Saúde da Família. Metodologia: Trata-se de um estudo exploratório, descritivo com abordagem qualitativa, realizado através de entrevistas semiestruturadas com enfermeiras de unidades básicas. Os dados foram coletados no ano de 2016 e analisados através da Análise de Conteúdo Temática proposta por Bardin. Resultados: Da análise de conteúdo emergiram três categorias: Concepções sobre o acolhimento; Dificuldades e facilidades para a realização do acolhimento; Equipe atuante no acolhimento. Observou-se que, apesar do conhecimento das entrevistadas, elas não conseguem organizar o acolhimento conforme preconizado no seu cotidiano devido às dificuldades elencadas por elas, como a estrutura física e pela grande demanda espontânea. Considerações Finais: Para que o acolhimento seja de qualidade e resolutivo, os profissionais terão que ampliar o momento da escuta, criar vínculos e realizar ações programáticas junto à população para resolver problemas com a demanda reprimida.Research, Society and Development2022-01-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/2568910.33448/rsd-v11i2.25689Research, Society and Development; Vol. 11 No. 2; e14511225689Research, Society and Development; Vol. 11 Núm. 2; e14511225689Research, Society and Development; v. 11 n. 2; e145112256892525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/25689/22397Copyright (c) 2022 Gabriele Zawacki Milagres; Guilherme Mocelin; Amanda da Silva de Lima; Gilda Maria de Carvalho Abib El Halal; Marcelo Carneiro; Suzane Beatriz Frantz Krughttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessMilagres, Gabriele Zawacki Mocelin, GuilhermeLima, Amanda da Silva de El Halal, Gilda Maria de Carvalho Abib Carneiro, MarceloKrug, Suzane Beatriz Frantz 2022-02-07T01:42:50Zoai:ojs.pkp.sfu.ca:article/25689Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:43:54.916045Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy Desempeño de las enfermeras en bienvenida a la demanda espontánea en Estrategia de salud Familiar Atuação dos enfermeiros no acolhimento à demanda espontânea em Estratégia Saúde da Família |
title |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy |
spellingShingle |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy Milagres, Gabriele Zawacki User Embracement Nurses Family Health Strategy. Acolhimento Enfermeiros Estratégia de Saúde da Família. Anfitrión Enfermeras Estrategia de Salud Familiar. |
title_short |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy |
title_full |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy |
title_fullStr |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy |
title_full_unstemmed |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy |
title_sort |
Nurses' performance in welcome to spontaneous demand in Family Health Strategy |
author |
Milagres, Gabriele Zawacki |
author_facet |
Milagres, Gabriele Zawacki Mocelin, Guilherme Lima, Amanda da Silva de El Halal, Gilda Maria de Carvalho Abib Carneiro, Marcelo Krug, Suzane Beatriz Frantz |
author_role |
author |
author2 |
Mocelin, Guilherme Lima, Amanda da Silva de El Halal, Gilda Maria de Carvalho Abib Carneiro, Marcelo Krug, Suzane Beatriz Frantz |
author2_role |
author author author author author |
dc.contributor.author.fl_str_mv |
Milagres, Gabriele Zawacki Mocelin, Guilherme Lima, Amanda da Silva de El Halal, Gilda Maria de Carvalho Abib Carneiro, Marcelo Krug, Suzane Beatriz Frantz |
dc.subject.por.fl_str_mv |
User Embracement Nurses Family Health Strategy. Acolhimento Enfermeiros Estratégia de Saúde da Família. Anfitrión Enfermeras Estrategia de Salud Familiar. |
topic |
User Embracement Nurses Family Health Strategy. Acolhimento Enfermeiros Estratégia de Saúde da Família. Anfitrión Enfermeras Estrategia de Salud Familiar. |
description |
Introduction: Welcoming is a resource designed to support the qualification of the health system, as it provides the user with access to fair, expanded and comprehensive care, and this access is a fundamental human right. This study aims to Understand The role of nurses in the process of welcoming spontaneous demand in Basic Health Units with the Family Health Strategy. Methodology: This is an exploratory, descriptive study with a qualitative approach, carried out through semi-structured interviews with nurses from basic units. Data were collected in 2016 and analyzed through the Thematic Content Analysis proposed by Bardin. Results: From the content analysis, three categories emerged: Conceptions about user embracement; Difficulties and facilities for carrying out the reception; Team active in the reception. It was observed that, despite the interviewees' knowledge, they are unable to organize the reception as recommended in their daily lives due to the difficulties listed by them, such as the physical structure and the large spontaneous demand. Final Considerations: For the reception to be of quality and resolute, professionals will have to expand the listening time, create bonds and carry out programmatic actions with the population to solve problems with the repressed demand. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-01-21 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/25689 10.33448/rsd-v11i2.25689 |
url |
https://rsdjournal.org/index.php/rsd/article/view/25689 |
identifier_str_mv |
10.33448/rsd-v11i2.25689 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/25689/22397 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 11 No. 2; e14511225689 Research, Society and Development; Vol. 11 Núm. 2; e14511225689 Research, Society and Development; v. 11 n. 2; e14511225689 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
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1797052792507990016 |