Process modeling applied to the improvement of management of a Civil Engineering Model Office

Detalhes bibliográficos
Autor(a) principal: Chervinski, João Otávio Massari
Data de Publicação: 2019
Outros Autores: Tolfo, Cristiano, Milani, Alisson Simonetti
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/1711
Resumo: The process vision can help in the management of organizations of different sizes and different areas of activity, mainly due to the potential of representation that process modeling has. Based on the process view, this paper presents a process improvement proposal from the Model Office of Civil Engineering of the Federal University of Pampa. This is a qualitative case study research in which the BPMN notation was used to model the current state of the office processes studied. With this, we aimed to identify points of improvement, which were later represented in the modeling of the future state of the processes. As a result it was found that the improvement points identified in the studied processes are related to project management solutions. These data indicate the possibility of using project management software and the need for project management training. The study indicates that process modeling can be used in relatively simple and informal processes to help improve the management of small organizations.
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spelling Process modeling applied to the improvement of management of a Civil Engineering Model OfficeModelado de procesos aplicado a la mejora de la gestión de una Oficina Modelo de Ingeniería CivilModelagem de processo aplicada à melhoria da gestão em um Escritório Modelo de Engenharia CivilVisión del procesoBPMNGestión de empresas.Visão de ProcessosBPMNGestão de Empresas.Process VisionBPMNBusiness management.The process vision can help in the management of organizations of different sizes and different areas of activity, mainly due to the potential of representation that process modeling has. Based on the process view, this paper presents a process improvement proposal from the Model Office of Civil Engineering of the Federal University of Pampa. This is a qualitative case study research in which the BPMN notation was used to model the current state of the office processes studied. With this, we aimed to identify points of improvement, which were later represented in the modeling of the future state of the processes. As a result it was found that the improvement points identified in the studied processes are related to project management solutions. These data indicate the possibility of using project management software and the need for project management training. The study indicates that process modeling can be used in relatively simple and informal processes to help improve the management of small organizations.La visión del proceso puede ayudar en la gestión de organizaciones de diferentes tamaños y diferentes áreas de actividad, principalmente debido al potencial de representación que tiene el modelado de procesos. Basado en la vista del proceso, este documento presenta una propuesta de mejora del proceso de la Oficina Modelo de Ingeniería Civil de la Universidad Federal de Pampa. Esta es una investigación de estudio de caso cualitativa en la que se utilizó la notación BPMN para modelar el estado actual de los procesos de oficina estudiados. Con esto, buscamos identificar puntos de mejora, que luego se representaron en el modelado del estado futuro de los procesos. Como resultado, se descubrió que los puntos de mejora identificados en los procesos estudiados están relacionados con las soluciones de gestión de proyectos. Estos datos indican la posibilidad de utilizar software de gestión de proyectos y la necesidad de capacitación en gestión de proyectos. El estudio indica que el modelado de procesos se puede utilizar en procesos relativamente simples e informales para ayudar a mejorar la gestión de las organizaciones pequeñas.A visão por processos pode auxiliar na gestão de organizações de diferentes portes e de diversas áreas de atuação, principalmente pelo potencial de representação que e a modelagem de processos possui. Com base da visão por processos, este artigo apresenta uma proposta de melhoria de processos do Escritório Modelo de Engenharia Civil da Universidade Federal do Pampa. Trata-se de uma pesquisa de estudo de caso natureza qualitativa em que foi utilizada a notação BPMN para modelar o estado atual dos processos do escritório objeto de estudo. Com isso, visou-se identificar pontos de melhorias, os quais, posteriormente, foram representados na modelagem do estado futuro dos processos. Como resultado verificou-se que os pontos de melhoria identificados nos processos estudados estão relacionados com soluções de gestão de projetos. Esses dados indicam a possibilidade do uso de um software de gerenciamento de projetos e a necessidade de capacitação em gestão de projetos. O estudo destaca que a modelagem de processos pode ser utilizada em processos relativamente simples e informais, de modo a contribuir para o aprimoramento da gestão de pequenas organizações.Research, Society and Development2019-10-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/171110.33448/rsd-v8i12.1711Research, Society and Development; Vol. 8 No. 12; e178121711Research, Society and Development; Vol. 8 Núm. 12; e178121711Research, Society and Development; v. 8 n. 12; e1781217112525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/1711/1354Copyright (c) 2019 João Otávio Massari Chervinski, Cristiano Tolfo, Alisson Simonetti Milanihttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessChervinski, João Otávio MassariTolfo, CristianoMilani, Alisson Simonetti2020-03-27T06:54:50Zoai:ojs.pkp.sfu.ca:article/1711Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:26:37.284163Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Process modeling applied to the improvement of management of a Civil Engineering Model Office
Modelado de procesos aplicado a la mejora de la gestión de una Oficina Modelo de Ingeniería Civil
Modelagem de processo aplicada à melhoria da gestão em um Escritório Modelo de Engenharia Civil
title Process modeling applied to the improvement of management of a Civil Engineering Model Office
spellingShingle Process modeling applied to the improvement of management of a Civil Engineering Model Office
Chervinski, João Otávio Massari
Visión del proceso
BPMN
Gestión de empresas.
Visão de Processos
BPMN
Gestão de Empresas.
Process Vision
BPMN
Business management.
title_short Process modeling applied to the improvement of management of a Civil Engineering Model Office
title_full Process modeling applied to the improvement of management of a Civil Engineering Model Office
title_fullStr Process modeling applied to the improvement of management of a Civil Engineering Model Office
title_full_unstemmed Process modeling applied to the improvement of management of a Civil Engineering Model Office
title_sort Process modeling applied to the improvement of management of a Civil Engineering Model Office
author Chervinski, João Otávio Massari
author_facet Chervinski, João Otávio Massari
Tolfo, Cristiano
Milani, Alisson Simonetti
author_role author
author2 Tolfo, Cristiano
Milani, Alisson Simonetti
author2_role author
author
dc.contributor.author.fl_str_mv Chervinski, João Otávio Massari
Tolfo, Cristiano
Milani, Alisson Simonetti
dc.subject.por.fl_str_mv Visión del proceso
BPMN
Gestión de empresas.
Visão de Processos
BPMN
Gestão de Empresas.
Process Vision
BPMN
Business management.
topic Visión del proceso
BPMN
Gestión de empresas.
Visão de Processos
BPMN
Gestão de Empresas.
Process Vision
BPMN
Business management.
description The process vision can help in the management of organizations of different sizes and different areas of activity, mainly due to the potential of representation that process modeling has. Based on the process view, this paper presents a process improvement proposal from the Model Office of Civil Engineering of the Federal University of Pampa. This is a qualitative case study research in which the BPMN notation was used to model the current state of the office processes studied. With this, we aimed to identify points of improvement, which were later represented in the modeling of the future state of the processes. As a result it was found that the improvement points identified in the studied processes are related to project management solutions. These data indicate the possibility of using project management software and the need for project management training. The study indicates that process modeling can be used in relatively simple and informal processes to help improve the management of small organizations.
publishDate 2019
dc.date.none.fl_str_mv 2019-10-15
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/1711
10.33448/rsd-v8i12.1711
url https://rsdjournal.org/index.php/rsd/article/view/1711
identifier_str_mv 10.33448/rsd-v8i12.1711
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/1711/1354
dc.rights.driver.fl_str_mv Copyright (c) 2019 João Otávio Massari Chervinski, Cristiano Tolfo, Alisson Simonetti Milani
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2019 João Otávio Massari Chervinski, Cristiano Tolfo, Alisson Simonetti Milani
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 8 No. 12; e178121711
Research, Society and Development; Vol. 8 Núm. 12; e178121711
Research, Society and Development; v. 8 n. 12; e178121711
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
_version_ 1797052644655628288

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