The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance

Detalhes bibliográficos
Autor(a) principal: Costa, Manuella
Data de Publicação: 2020
Outros Autores: Soares, Marison Luiz, Alvarenga, Murilo Zamboni, Nascimento-e-Silva, Daniel
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/9721
Resumo: Bearing in mind that each student has distinct resilience characteristics that help him to face the difficulties that interfere with his academic satisfaction, the general objective of this work was to verify the impact of personal resilience and academic experience on the satisfaction of students registered in student assistance for a Federal University. As for the methods and procedures, a quantitative approach was used, in which an online questionnaire was applied to students registered in the student assistance of this university for data collection, with a return of 493 complete answers. Data analysis was performed using the Structural Equation Modeling technique, using the Smart-PLS software. The results showed that personal resilience positively impacts the student's academic experience and that this in turn positively impacts student satisfaction with the University. On the other hand, it was found that personal resilience does not directly impact satisfaction, only indirectly, through academic experience. Thus, the academic experience is presented as a mediating factor in this relationship. Furthermore, the proposed model was able to explain 65.20% of the students' satisfaction with the University.
id UNIFEI_5ca35e9b000ef72a886aa1ce55e727eb
oai_identifier_str oai:ojs.pkp.sfu.ca:article/9721
network_acronym_str UNIFEI
network_name_str Research, Society and Development
repository_id_str
spelling The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistanceEl efecto mediador de la experiencia académica sobre la relación entre la resiliencia personal y la satisfacción de los estudiantes registrados en la asistencia al estudianteO efeito mediador da vivência acadêmica na relação entre resiliência pessoal e satisfação de estudantes cadastrados na assistência estudantilAssistência estudantilVivência acadêmicaResiliência pessoalSatisfação.Asistencia al estudianteExperiencia académicaResiliencia personalSatisfacción.Student assistanceAcademic experiencePersonal resilienceSatisfaction.Bearing in mind that each student has distinct resilience characteristics that help him to face the difficulties that interfere with his academic satisfaction, the general objective of this work was to verify the impact of personal resilience and academic experience on the satisfaction of students registered in student assistance for a Federal University. As for the methods and procedures, a quantitative approach was used, in which an online questionnaire was applied to students registered in the student assistance of this university for data collection, with a return of 493 complete answers. Data analysis was performed using the Structural Equation Modeling technique, using the Smart-PLS software. The results showed that personal resilience positively impacts the student's academic experience and that this in turn positively impacts student satisfaction with the University. On the other hand, it was found that personal resilience does not directly impact satisfaction, only indirectly, through academic experience. Thus, the academic experience is presented as a mediating factor in this relationship. Furthermore, the proposed model was able to explain 65.20% of the students' satisfaction with the University.Teniendo en cuenta que cada estudiante tiene diferentes características de resiliencia que lo ayudan a enfrentar las dificultades que interfieren con su satisfacción académica, el objetivo general de este trabajo fue verificar el impacto de la resiliencia personal y la experiencia académica en la satisfacción de los estudiantes matriculados en la asistencia al estudiante en una Universidad Federal. En cuanto a los métodos y procedimientos, se utilizó un enfoque cuantitativo, en el cual se aplicó un cuestionario en línea a los estudiantes inscritos en la asistencia estudiantil de esta universidad para la recolección de datos, con una devolución de 493 respuestas completas. El análisis de los datos se realizó mediante la técnica de Modelado de ecuaciones estructurales, utilizando el software Smart-PLS. Los resultados mostraron que la resiliencia personal impacta positivamente en la experiencia académica del estudiante y que esto a su vez impacta positivamente en la satisfacción del estudiante con la Universidad. Por otro lado, se encontró que la resiliencia personal no impacta directamente la satisfacción, solo indirectamente, a través de la experiencia académica. Así, la experiencia académica se presenta como un factor mediador en esta relación. Además, el modelo propuesto logró explicar el 65,20% de la satisfacción de los estudiantes con la Universidad.Tendo em vista que cada estudante possui características distintas de resiliência que o auxiliam a enfrentar as dificuldades que interferem em sua satisfação acadêmica, o objetivo geral deste trabalho foi verificar o impacto da resiliência pessoal e da vivência acadêmica na satisfação dos estudantes cadastrados na assistência estudantil de uma Universidade Federal. Quanto aos métodos e procedimentos, foi utilizada uma abordagem quantitativa, na qual se utilizou um questionário online aplicado aos estudantes cadastrados na assistência estudantil dessa universidade para a coleta de dados, com um retorno de 493 respostas completas. A análise dos dados foi realizada por meio da técnica de Modelagem de Equações Estruturais, com o uso do software Smart-PLS. Os resultados mostraram que a resiliência pessoal impacta, de forma positiva, a vivência acadêmica do estudante e que esta, por sua vez, impacta, também de forma positiva, a satisfação do estudante com a Universidade. Por outro lado, constatou-se que a resiliência pessoal não impacta diretamente a satisfação, somente indiretamente, por meio da vivência acadêmica. Assim, a vivência acadêmica apresenta-se como um fator mediador nessa relação. Ademais, o modelo proposto foi capaz de explicar 65,20% da satisfação dos estudantes com a Universidade.Research, Society and Development2020-11-06info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/972110.33448/rsd-v9i11.9721Research, Society and Development; Vol. 9 No. 11; e1079119721Research, Society and Development; Vol. 9 Núm. 11; e1079119721Research, Society and Development; v. 9 n. 11; e10791197212525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIenghttps://rsdjournal.org/index.php/rsd/article/view/9721/8580Copyright (c) 2020 Manuella Costa; Marison Luiz Soares; Murilo Zamboni Alvarenga; Daniel Nascimento-e-Silvahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessCosta, ManuellaSoares, Marison LuizAlvarenga, Murilo ZamboniNascimento-e-Silva, Daniel2020-12-10T23:37:57Zoai:ojs.pkp.sfu.ca:article/9721Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:31:56.079043Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
El efecto mediador de la experiencia académica sobre la relación entre la resiliencia personal y la satisfacción de los estudiantes registrados en la asistencia al estudiante
O efeito mediador da vivência acadêmica na relação entre resiliência pessoal e satisfação de estudantes cadastrados na assistência estudantil
title The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
spellingShingle The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
Costa, Manuella
Assistência estudantil
Vivência acadêmica
Resiliência pessoal
Satisfação.
Asistencia al estudiante
Experiencia académica
Resiliencia personal
Satisfacción.
Student assistance
Academic experience
Personal resilience
Satisfaction.
title_short The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
title_full The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
title_fullStr The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
title_full_unstemmed The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
title_sort The mediating effect of academic experience on the relationship between personal resilience and satisfaction of students registered in student assistance
author Costa, Manuella
author_facet Costa, Manuella
Soares, Marison Luiz
Alvarenga, Murilo Zamboni
Nascimento-e-Silva, Daniel
author_role author
author2 Soares, Marison Luiz
Alvarenga, Murilo Zamboni
Nascimento-e-Silva, Daniel
author2_role author
author
author
dc.contributor.author.fl_str_mv Costa, Manuella
Soares, Marison Luiz
Alvarenga, Murilo Zamboni
Nascimento-e-Silva, Daniel
dc.subject.por.fl_str_mv Assistência estudantil
Vivência acadêmica
Resiliência pessoal
Satisfação.
Asistencia al estudiante
Experiencia académica
Resiliencia personal
Satisfacción.
Student assistance
Academic experience
Personal resilience
Satisfaction.
topic Assistência estudantil
Vivência acadêmica
Resiliência pessoal
Satisfação.
Asistencia al estudiante
Experiencia académica
Resiliencia personal
Satisfacción.
Student assistance
Academic experience
Personal resilience
Satisfaction.
description Bearing in mind that each student has distinct resilience characteristics that help him to face the difficulties that interfere with his academic satisfaction, the general objective of this work was to verify the impact of personal resilience and academic experience on the satisfaction of students registered in student assistance for a Federal University. As for the methods and procedures, a quantitative approach was used, in which an online questionnaire was applied to students registered in the student assistance of this university for data collection, with a return of 493 complete answers. Data analysis was performed using the Structural Equation Modeling technique, using the Smart-PLS software. The results showed that personal resilience positively impacts the student's academic experience and that this in turn positively impacts student satisfaction with the University. On the other hand, it was found that personal resilience does not directly impact satisfaction, only indirectly, through academic experience. Thus, the academic experience is presented as a mediating factor in this relationship. Furthermore, the proposed model was able to explain 65.20% of the students' satisfaction with the University.
publishDate 2020
dc.date.none.fl_str_mv 2020-11-06
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/9721
10.33448/rsd-v9i11.9721
url https://rsdjournal.org/index.php/rsd/article/view/9721
identifier_str_mv 10.33448/rsd-v9i11.9721
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/9721/8580
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 9 No. 11; e1079119721
Research, Society and Development; Vol. 9 Núm. 11; e1079119721
Research, Society and Development; v. 9 n. 11; e1079119721
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
_version_ 1797052662837936128

Registros relacionados