Health management: Implementation of the PDCA cycle as a strategy for coping with COVID - 19 in urgent and emergency units

• Autor(a) principal: Alves, Rayssa Stéfani Sousa
• Data de Publicação: 2020
• Outros Autores: Sousa, Francisco Lucas Leandro de, Silva, Mariana Pereira Barbosa, Barbosa, Talita Costa, Santos, Sidney Freires dos, Resende, Carlos Ananias Aparecido, Carvalho, Mayara Martins de, Fragoso, Dannielly Bezerra Mendes, Silva, Francisca Rannyelly dos Santos, Porto, Murilo de Jesus, Souza, Jaciara Pinheiro de, Borges, Mayara de Moura, Aragão, Diego Felipe Borges, Santos, Amanda Viana, Mello, Emmanuella Costa de Azevedo
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Research, Society and Development
• Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/10273
• topic: Gerenciamento da Prática Profissional; Gestão em Saúde; Infecções por Coronavirus; Serviço Hospitalar de Emergência.; Gestión de prácticas profesionales; Manejo de la salud; Infecciones por coronavirus; Servicio de Urgencias Hospitalarias.; Professional Practice Management; Health Management; Coronavirus infections; Emergency Hospital Service.

This study aims to describe the stages of the PDCA Cycle as a strategy for coping with COVID-19 in Urgent and Emergency Services. It is an integrative literature review, with a qualitative approach, carried out by searching for articles indexed in the Virtual Health Library (VHL), with the help of the following databases: Scientific Electronic Library Online (SCIELO), National Center for Biotechnology Information (PUBMED), Latin American and Caribbean Health Sciences Literature (LILACS), Nursing Database (BDENF). The inclusion criteria include literature review research available in the databases described, between the years 2010 to 2020. The exclusion criteria were duplicate, incomplete articles, abstracts, reviews, debates, experience reports and articles unavailable in the whole. To collect the data, 09 scientific articles and 03 studies referring to health entities were analyzed. The results describes the steps of the PDCA cycle being, planning, execution, verification and taking corrective action. With an emphasis on contextualizing the implementation of the PDCA cycle as a control strategy for coping with COVID-19 in urgent and emergency services, it shows that the lack of information from the population on when to use urgent and emergency services has been a major issue. difficulty for urgent and emergency services in times of pandemic. We conclude that the PDCA cycle can be applicable to the most diverse types of organizations, including urgent and emergency services, aiming at reducing the high demand of the population for highly complex services.