Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units

Detalhes bibliográficos
Autor(a) principal: Silva , Elielson Rodrigues da
Data de Publicação: 2021
Outros Autores: Alves, Rayssa Stéfani Sousa, Silva, Elzicléa de Oliveira, Santos, Kelly Cristina dos, Lima, Franciane dos Santos, Feitosa, Maria Juliana dos Santos, Rocha, Luciano Crispim da, Silva, Álan Daniel Barbosa
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
DOI: 10.33448/rsd-v10i1.10652
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/10652
Resumo: This study aims to understand the stages of the PDCA Cycle as a coping plan for COVID-19 in Urgency and Emergency Units. It is an integrative literature review, carried out by searching for articles indexed in the Virtual Health Library (VHL). The inclusion criteria include literature review research available in the databases described, between the years 2010 to 2020. The exclusion criteria were duplicate, incomplete articles, abstracts, reviews, debates, experience reports and articles unavailable in the whole. To collect the data, 09 scientific articles and 03 studies referring to health entities were analyzed. The results show the stages of the PDCA cycle being, plan, execute, verify and act. With an emphasis on contextualizing the implementation of the PDCA cycle as a plan to reduce COVID-19 cases in urgent and emergency services, it is revealed that the lack of information from the population on when to use urgent and emergency services has been a great difficulty for professionals in times of pandemic, resulting in agglomerations in the referred units and overload of the system. We conclude that the PDCA cycle can be applicable to the most diverse types of organizations, including urgent and emergency services, making it possible to reduce the high demand of the population for highly complex services.
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spelling Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency unitsGestión hospitalaria: Aplicación del ciclo PDCA como estrategia para combatir COVID-19 en unidades de urgencias y emergenciasGestão hospitalar: Aplicação do ciclo PDCA como estratégia de combate da COVID-19 em unidades de urgência e emergênciaGerenciamento da prática profissionalGestão em saúdeInfecções por coronavirusServiço hospitalar de emergência.Gestión de prácticas profesionalesManejo de la saludInfecciones por coronavirusServicio de urgencias hospitalarias.Professional practice managementHealth managementCoronavirus infectionsEmergency hospital service.This study aims to understand the stages of the PDCA Cycle as a coping plan for COVID-19 in Urgency and Emergency Units. It is an integrative literature review, carried out by searching for articles indexed in the Virtual Health Library (VHL). The inclusion criteria include literature review research available in the databases described, between the years 2010 to 2020. The exclusion criteria were duplicate, incomplete articles, abstracts, reviews, debates, experience reports and articles unavailable in the whole. To collect the data, 09 scientific articles and 03 studies referring to health entities were analyzed. The results show the stages of the PDCA cycle being, plan, execute, verify and act. With an emphasis on contextualizing the implementation of the PDCA cycle as a plan to reduce COVID-19 cases in urgent and emergency services, it is revealed that the lack of information from the population on when to use urgent and emergency services has been a great difficulty for professionals in times of pandemic, resulting in agglomerations in the referred units and overload of the system. We conclude that the PDCA cycle can be applicable to the most diverse types of organizations, including urgent and emergency services, making it possible to reduce the high demand of the population for highly complex services.Este estudio tiene como objetivo comprender las etapas del Ciclo PDCA como un plan de afrontamiento para COVID-19 en Unidades de Urgencia y Emergencia. Es una revisión integradora de la literatura, realizada mediante la búsqueda de artículos indexados en la Biblioteca Virtual en Salud (BVS). Los criterios de inclusión incluyen la investigación de revisión de la literatura disponible en las bases de datos descritas, entre los años 2010 a 2020. Los criterios de exclusión fueron artículos duplicados, incompletos, resúmenes, revisiones, debates, informes de experiencias y artículos no disponibles en el todo. Para la recolección de datos se analizaron 09 artículos científicos y 03 estudios referidos a entidades de salud. Los resultados muestran las etapas del ciclo PDCA: planificar, ejecutar, verificar y actuar. Con énfasis en contextualizar la implementación del ciclo PDCA como plan de reducción de casos de COVID-19 en servicios de urgencia y emergencia, se revela que la falta de información de la población sobre cuándo utilizar los servicios de urgencia y emergencia ha sido un gran dificultad para los profesionales en tiempos de pandemia, resultando en aglomeraciones en las referidas unidades y sobrecarga del sistema. Concluimos que el ciclo PDCA puede ser aplicable a los más diversos tipos de organizaciones, incluidos los servicios de urgencias y emergencias, permitiendo reducir la alta demanda de la población por servicios de alta complejidad.Este estudo tem como objetivo compreender as etapas do Ciclo PDCA como plano de enfrentamento da COVID-19 em Unidades de Urgência e Emergência. Trata – se de uma revisão integrativa de literatura, realizado por meio da busca de artigos indexados na Biblioteca Virtual em Saúde (BVS). Os critérios de inclusão compreendem pesquisas de revisão da literatura disponíveis nos bancos de dados descritos, compreendidos entre os anos de 2010 a 2020. Os critérios de exclusão, foram artigos duplicados, incompletos, resumos, resenhas, debates, relato de experiência e artigos indisponíveis na íntegra. Para o levantamento dos dados foram analisados 09 artigos científicos e 03 estudos referentes à entidades de saúde. Os resultados apresentam as etapas do ciclo PDCA sendo, planejar, executar, verificar e agir. Com ênfase na contextualização da implementação do ciclo PDCA como plano de redução dos casos de COVID-19 nos serviços de urgência e emergência, revela – se, que a falta de informação da população sobre quando utilizar dos serviços de urgência e emergência, vem sendo uma grande dificuldade para os profissionais em tempos de pandemia, resultando em aglomerações nas referidas unidades e sobrecarga do sistema.  Concluímos que o ciclo PDCA pode ser aplicável aos mais diversos tipos de organizações inclusive nos serviços de urgência e emergência, possibilitando a redução da alta demanda da população aos serviços de alta complexidade.Research, Society and Development2021-01-19info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/1065210.33448/rsd-v10i1.10652Research, Society and Development; Vol. 10 No. 1; e37910110652Research, Society and Development; Vol. 10 Núm. 1; e37910110652Research, Society and Development; v. 10 n. 1; e379101106522525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/10652/10632Copyright (c) 2021 Elielson Rodrigues da Silva ; Rayssa Stéfani Sousa Alves; Elzicléa de Oliveira Silva; Kelly Cristina dos Santos; Franciane dos Santos Lima; Maria Juliana dos Santos Feitosa; Luciano Crispim da Rocha; Álan Daniel Barbosa Silvahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSilva , Elielson Rodrigues daAlves, Rayssa Stéfani SousaSilva, Elzicléa de OliveiraSantos, Kelly Cristina dosLima, Franciane dos SantosFeitosa, Maria Juliana dos SantosRocha, Luciano Crispim daSilva, Álan Daniel Barbosa2021-02-20T21:19:23Zoai:ojs.pkp.sfu.ca:article/10652Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:32:40.280905Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
Gestión hospitalaria: Aplicación del ciclo PDCA como estrategia para combatir COVID-19 en unidades de urgencias y emergencias
Gestão hospitalar: Aplicação do ciclo PDCA como estratégia de combate da COVID-19 em unidades de urgência e emergência
title Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
spellingShingle Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
Silva , Elielson Rodrigues da
Gerenciamento da prática profissional
Gestão em saúde
Infecções por coronavirus
Serviço hospitalar de emergência.
Gestión de prácticas profesionales
Manejo de la salud
Infecciones por coronavirus
Servicio de urgencias hospitalarias.
Professional practice management
Health management
Coronavirus infections
Emergency hospital service.
Silva , Elielson Rodrigues da
Gerenciamento da prática profissional
Gestão em saúde
Infecções por coronavirus
Serviço hospitalar de emergência.
Gestión de prácticas profesionales
Manejo de la salud
Infecciones por coronavirus
Servicio de urgencias hospitalarias.
Professional practice management
Health management
Coronavirus infections
Emergency hospital service.
title_short Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
title_full Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
title_fullStr Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
title_full_unstemmed Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
title_sort Hospital management: Application of the PDCA cycle as a strategy to combat COVID-19 in urgent and emergency units
author Silva , Elielson Rodrigues da
author_facet Silva , Elielson Rodrigues da
Silva , Elielson Rodrigues da
Alves, Rayssa Stéfani Sousa
Silva, Elzicléa de Oliveira
Santos, Kelly Cristina dos
Lima, Franciane dos Santos
Feitosa, Maria Juliana dos Santos
Rocha, Luciano Crispim da
Silva, Álan Daniel Barbosa
Alves, Rayssa Stéfani Sousa
Silva, Elzicléa de Oliveira
Santos, Kelly Cristina dos
Lima, Franciane dos Santos
Feitosa, Maria Juliana dos Santos
Rocha, Luciano Crispim da
Silva, Álan Daniel Barbosa
author_role author
author2 Alves, Rayssa Stéfani Sousa
Silva, Elzicléa de Oliveira
Santos, Kelly Cristina dos
Lima, Franciane dos Santos
Feitosa, Maria Juliana dos Santos
Rocha, Luciano Crispim da
Silva, Álan Daniel Barbosa
author2_role author
author
author
author
author
author
author
dc.contributor.author.fl_str_mv Silva , Elielson Rodrigues da
Alves, Rayssa Stéfani Sousa
Silva, Elzicléa de Oliveira
Santos, Kelly Cristina dos
Lima, Franciane dos Santos
Feitosa, Maria Juliana dos Santos
Rocha, Luciano Crispim da
Silva, Álan Daniel Barbosa
dc.subject.por.fl_str_mv Gerenciamento da prática profissional
Gestão em saúde
Infecções por coronavirus
Serviço hospitalar de emergência.
Gestión de prácticas profesionales
Manejo de la salud
Infecciones por coronavirus
Servicio de urgencias hospitalarias.
Professional practice management
Health management
Coronavirus infections
Emergency hospital service.
topic Gerenciamento da prática profissional
Gestão em saúde
Infecções por coronavirus
Serviço hospitalar de emergência.
Gestión de prácticas profesionales
Manejo de la salud
Infecciones por coronavirus
Servicio de urgencias hospitalarias.
Professional practice management
Health management
Coronavirus infections
Emergency hospital service.
description This study aims to understand the stages of the PDCA Cycle as a coping plan for COVID-19 in Urgency and Emergency Units. It is an integrative literature review, carried out by searching for articles indexed in the Virtual Health Library (VHL). The inclusion criteria include literature review research available in the databases described, between the years 2010 to 2020. The exclusion criteria were duplicate, incomplete articles, abstracts, reviews, debates, experience reports and articles unavailable in the whole. To collect the data, 09 scientific articles and 03 studies referring to health entities were analyzed. The results show the stages of the PDCA cycle being, plan, execute, verify and act. With an emphasis on contextualizing the implementation of the PDCA cycle as a plan to reduce COVID-19 cases in urgent and emergency services, it is revealed that the lack of information from the population on when to use urgent and emergency services has been a great difficulty for professionals in times of pandemic, resulting in agglomerations in the referred units and overload of the system. We conclude that the PDCA cycle can be applicable to the most diverse types of organizations, including urgent and emergency services, making it possible to reduce the high demand of the population for highly complex services.
publishDate 2021
dc.date.none.fl_str_mv 2021-01-19
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/10652
10.33448/rsd-v10i1.10652
url https://rsdjournal.org/index.php/rsd/article/view/10652
identifier_str_mv 10.33448/rsd-v10i1.10652
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/10652/10632
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 10 No. 1; e37910110652
Research, Society and Development; Vol. 10 Núm. 1; e37910110652
Research, Society and Development; v. 10 n. 1; e37910110652
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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dc.identifier.doi.none.fl_str_mv 10.33448/rsd-v10i1.10652