Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing
| Autor(a) principal: | |
|---|---|
| Data de Publicação: | 2021 |
| Outros Autores: | , , , , , , , , , |
| Tipo de documento: | Artigo |
| Idioma: | por |
| Título da fonte: | Research, Society and Development |
| Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/21536 |
Resumo: | This study aims to recognize the strengths and weaknesses related to urgent and emergency care that directly interfere in the humanization of nursing care. This is an integrative review, whose time frame was from 2015 to 2020, using the databases PubMed, BVS, LILACS, BDENF, CINAHL and SciELO. The main weaknesses were: lack of professional training, work overload, service overcrowding and lack of human resources, lack of equipment, poor management of accredited beds and interprofessional conflicts. Regarding the potential, it was observed that active listening and welcoming with risk classification performed by the nurse are factors that contribute positively to the implementation of the PNH. Therefore, it is concluded that nurses and their team constantly seek to overcome new challenges, their autonomy is closely related to the knowledge of the profession, in order to perform functions with power and quality, based on scientific knowledge, recognized as the main instrument of the nurse's work. In this sense, risk classification emerges as an important tool in nursing care, since the nurse manages overcrowding, as it is notorious that many users, due to not receiving satisfactory care in basic health units or in Specialized Care, end up overcrowding urgent and emergency services. |
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Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursingPotencialidades y debilidades de la política nacional de humanización en los servicios de urgencia y emergencia desde la perspectiva de la enfermeríaPotencialidades e fragilidades da política nacional de humanização nos serviços de urgência e emergência sob a perspectiva da enfermagemFragilidadesPotencialidadesEnfermagemServiços de urgência e emergência.WeaknessesPotentials;NursingUrgent and emergency services.DebilidadesPotencialesEnfermeríaServicios de urgencia y emergencia.This study aims to recognize the strengths and weaknesses related to urgent and emergency care that directly interfere in the humanization of nursing care. This is an integrative review, whose time frame was from 2015 to 2020, using the databases PubMed, BVS, LILACS, BDENF, CINAHL and SciELO. The main weaknesses were: lack of professional training, work overload, service overcrowding and lack of human resources, lack of equipment, poor management of accredited beds and interprofessional conflicts. Regarding the potential, it was observed that active listening and welcoming with risk classification performed by the nurse are factors that contribute positively to the implementation of the PNH. Therefore, it is concluded that nurses and their team constantly seek to overcome new challenges, their autonomy is closely related to the knowledge of the profession, in order to perform functions with power and quality, based on scientific knowledge, recognized as the main instrument of the nurse's work. In this sense, risk classification emerges as an important tool in nursing care, since the nurse manages overcrowding, as it is notorious that many users, due to not receiving satisfactory care in basic health units or in Specialized Care, end up overcrowding urgent and emergency services.Este estudio tiene como objetivo reconocer las fortalezas y debilidades relacionadas con la atención de urgencia y emergencia que interfieren directamente en la humanización del cuidado de enfermería. Se trata de una revisión integradora, cuyo marco temporal fue de 2015 a 2020, utilizando las bases de datos PubMed, BVS, LILACS, BDENF, CINAHL y SciELO. Las principales debilidades fueron: falta de formación profesional, sobrecarga de trabajo, masificación de servicios y falta de recursos humanos, falta de equipamiento, mala gestión de las camas acreditadas y conflictos interprofesionales. En cuanto al potencial, se observó que la escucha activa y la acogida con clasificación de riesgo realizada por la enfermera son factores que contribuyen positivamente a la implementación de la PNH. Por lo tanto, se concluye que el enfermero y su equipo buscan constantemente la superación de nuevos desafíos, su autonomía está estrechamente relacionada con el conocimiento de la profesión, con el fin de desempeñar funciones con poder y calidad, con base en el conocimiento científico, reconocido como el principal instrumento de la profesión. el trabajo de la enfermera. En este sentido, la clasificación de riesgos surge como una herramienta importante en el cuidado de enfermería, ya que la enfermera maneja el hacinamiento, ya que es notorio que muchos usuarios, por no recibir una atención satisfactoria en las unidades básicas de salud o en la Atención Especializada, terminan hacinamiento de urgencia y emergencia servicios.e emergência que interferem diretamente na humanização da assistência de enfermagem. Trata-se de uma revisão integrativa, cujo recorte temporal foi de 2015 a 2020, sendo utilizadas as bases de dados PubMed, BVS, LILACS, BDENF, CINAHL e SciELO. As principais fragilidades foram: falta de capacitação profissional, sobrecarga de trabalho, superlotação do serviço e déficit de recursos humanos, falta de equipamentos, má gestão dos leitos credenciados e conflitos interprofissionais. Em relação às potencialidades, observou-se que a escuta ativa e o acolhimento com classificação de risco realizado pelo enfermeiro são fatores que contribuem, de forma positiva, para implementação da PNH. Portanto, conclui-se que o enfermeiro juntamente com sua equipe busca constantemente superar novos desafios, sua autonomia está estreitamente relacionada aos saberes próprios da profissão, com a finalidade de executar funções com poder e qualidade, fundamentados no saber científico, reconhecido como o principal instrumento de trabalho do enfermeiro. Neste sentido, a classificação de risco emerge como uma importante ferramenta do cuidado em enfermagem, posto que o enfermeiro gerencia a superlotação, pois, é notório que muitos usuários, em função de não receberem um atendimento satisfatório em unidades básicas de saúde ou na Atenção Especializada, acabam superlotando os serviços de urgência e emergência.Research, Society and Development2021-10-16info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/2153610.33448/rsd-v10i13.21536Research, Society and Development; Vol. 10 No. 13; e346101321536Research, Society and Development; Vol. 10 Núm. 13; e346101321536Research, Society and Development; v. 10 n. 13; e3461013215362525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/21536/19001Copyright (c) 2021 Ana Fátima Souza Melo de Andrade; Weber de Santana Teles; Max Cruz da Silva; Ruth Cristini Torres; Ângela Maria Melo Sá Barros; Aline Barreto Hora; Marcel Vinícius Cunha Azevedo; Maria Hozana Santos Silva; Alejandra Debbo; Taíssa Alice Soledade Calasans; PauloPaulo Celso Curvelo Santos Juniorhttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessAndrade, Ana Fátima Souza Melo de Teles, Weber de Santana Silva, Max Cruz da Torres, Ruth Cristini Barros, Ângela Maria Melo Sá Hora, Aline Barreto Azevedo, Marcel Vinícius Cunha Silva, Maria Hozana Santos Debbo, AlejandraCalasans, Taíssa Alice Soledade Santos Junior, PauloPaulo Celso Curvelo 2021-11-21T18:26:28Zoai:ojs.pkp.sfu.ca:article/21536Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:40:55.988088Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
| dc.title.none.fl_str_mv |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing Potencialidades y debilidades de la política nacional de humanización en los servicios de urgencia y emergencia desde la perspectiva de la enfermería Potencialidades e fragilidades da política nacional de humanização nos serviços de urgência e emergência sob a perspectiva da enfermagem |
| title |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing |
| spellingShingle |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing Andrade, Ana Fátima Souza Melo de Fragilidades Potencialidades Enfermagem Serviços de urgência e emergência. Weaknesses Potentials; Nursing Urgent and emergency services. Debilidades Potenciales Enfermería Servicios de urgencia y emergencia. |
| title_short |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing |
| title_full |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing |
| title_fullStr |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing |
| title_full_unstemmed |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing |
| title_sort |
Potentials and weaknesses of the national humanization policy in urgent and emergency services from the perspective of nursing |
| author |
Andrade, Ana Fátima Souza Melo de |
| author_facet |
Andrade, Ana Fátima Souza Melo de Teles, Weber de Santana Silva, Max Cruz da Torres, Ruth Cristini Barros, Ângela Maria Melo Sá Hora, Aline Barreto Azevedo, Marcel Vinícius Cunha Silva, Maria Hozana Santos Debbo, Alejandra Calasans, Taíssa Alice Soledade Santos Junior, PauloPaulo Celso Curvelo |
| author_role |
author |
| author2 |
Teles, Weber de Santana Silva, Max Cruz da Torres, Ruth Cristini Barros, Ângela Maria Melo Sá Hora, Aline Barreto Azevedo, Marcel Vinícius Cunha Silva, Maria Hozana Santos Debbo, Alejandra Calasans, Taíssa Alice Soledade Santos Junior, PauloPaulo Celso Curvelo |
| author2_role |
author author author author author author author author author author |
| dc.contributor.author.fl_str_mv |
Andrade, Ana Fátima Souza Melo de Teles, Weber de Santana Silva, Max Cruz da Torres, Ruth Cristini Barros, Ângela Maria Melo Sá Hora, Aline Barreto Azevedo, Marcel Vinícius Cunha Silva, Maria Hozana Santos Debbo, Alejandra Calasans, Taíssa Alice Soledade Santos Junior, PauloPaulo Celso Curvelo |
| dc.subject.por.fl_str_mv |
Fragilidades Potencialidades Enfermagem Serviços de urgência e emergência. Weaknesses Potentials; Nursing Urgent and emergency services. Debilidades Potenciales Enfermería Servicios de urgencia y emergencia. |
| topic |
Fragilidades Potencialidades Enfermagem Serviços de urgência e emergência. Weaknesses Potentials; Nursing Urgent and emergency services. Debilidades Potenciales Enfermería Servicios de urgencia y emergencia. |
| description |
This study aims to recognize the strengths and weaknesses related to urgent and emergency care that directly interfere in the humanization of nursing care. This is an integrative review, whose time frame was from 2015 to 2020, using the databases PubMed, BVS, LILACS, BDENF, CINAHL and SciELO. The main weaknesses were: lack of professional training, work overload, service overcrowding and lack of human resources, lack of equipment, poor management of accredited beds and interprofessional conflicts. Regarding the potential, it was observed that active listening and welcoming with risk classification performed by the nurse are factors that contribute positively to the implementation of the PNH. Therefore, it is concluded that nurses and their team constantly seek to overcome new challenges, their autonomy is closely related to the knowledge of the profession, in order to perform functions with power and quality, based on scientific knowledge, recognized as the main instrument of the nurse's work. In this sense, risk classification emerges as an important tool in nursing care, since the nurse manages overcrowding, as it is notorious that many users, due to not receiving satisfactory care in basic health units or in Specialized Care, end up overcrowding urgent and emergency services. |
| publishDate |
2021 |
| dc.date.none.fl_str_mv |
2021-10-16 |
| dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
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article |
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publishedVersion |
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https://rsdjournal.org/index.php/rsd/article/view/21536 10.33448/rsd-v10i13.21536 |
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https://rsdjournal.org/index.php/rsd/article/view/21536 |
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10.33448/rsd-v10i13.21536 |
| dc.language.iso.fl_str_mv |
por |
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por |
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https://rsdjournal.org/index.php/rsd/article/view/21536/19001 |
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https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
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https://creativecommons.org/licenses/by/4.0 |
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openAccess |
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application/pdf |
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Research, Society and Development |
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Research, Society and Development |
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Research, Society and Development; Vol. 10 No. 13; e346101321536 Research, Society and Development; Vol. 10 Núm. 13; e346101321536 Research, Society and Development; v. 10 n. 13; e346101321536 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
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UNIFEI |
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Research, Society and Development |
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Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
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rsd.articles@gmail.com |
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