Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team

Detalhes bibliográficos
Autor(a) principal: Santos, José Augustinho Mendes
Data de Publicação: 2021
Outros Autores: Santos, Amuzza Aylla Pereira dos, Gaedke, Mari Ângela, Comassetto, Isabel, Nagliate, Patrícia de Carvalho, Gallisa, Fernanda Ribeiro, Lima, Estherfane Ribeiro de, Vilela, Diana Hadaça de Lima Araújo, Ferro, Anna Paula Ferreira, Cunha, Amanda Maria Silva da
Tipo de documento: Artigo
Idioma: por
Título da fonte: Research, Society and Development
Texto Completo: https://rsdjournal.org/index.php/rsd/article/view/20898
Resumo: The objective of this study was to evaluate the patient safety culture related to communication in an Adult Intensive Care Unit of a hospital in the interior of the state of Rio Grande do Sul from the perspective of the multiprofessional health team. This is a survey study, carried out in October 2019, which used the Hospital Survey on Patient Safety Culture questionnaire for data collection, and for the purposes of this study, the dimensions "Openness to communication" and "Shift and internal transfers" were evaluated, thus constituting 7 items.  The survey had the participation of 54 health professionals, being the majority nursing technicians (48.15%), female (75.93%), aged between 20 and 29 years (61.11%), with time of work in intensive care units between 1 and 5 years (46.30%). The dimension "openness for communication" received and 59.26% of positive answers, being considered neutral and the dimension "change of shifts and internal transfers" received 33.80%, being considered fragile. It was evident that in the analysis of the two dimensions there are weaknesses in patient safety in the intensive care unit in the aspect evaluated, highlighting the need to discuss the issue in the unit under study and in all units of the hospital. 
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spelling Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team Comunicación y seguridade del paciente em uma Unidad de Cuidados Intensivos: perspectiva del equipo multiprofesional de salud Comunicação e segurança do paciente em Unidade de Terapia Intensiva: perspectivas da equipe multiprofissional de saúdeQualidade da assistência à saúdeSegurança do pacienteComunicação em saúdeEquipe de assistência ao pacienteUnidades de terapia intensiva.Calidad de la atención sanitariaSeguridad del pacienteComunicación sanitariaEquipo de atención al pacienteUnidades de cuidados intensivos.Quality of Health CarePatient SafetyHealth CommunicationPatient Care TeamIntensive care units.The objective of this study was to evaluate the patient safety culture related to communication in an Adult Intensive Care Unit of a hospital in the interior of the state of Rio Grande do Sul from the perspective of the multiprofessional health team. This is a survey study, carried out in October 2019, which used the Hospital Survey on Patient Safety Culture questionnaire for data collection, and for the purposes of this study, the dimensions "Openness to communication" and "Shift and internal transfers" were evaluated, thus constituting 7 items.  The survey had the participation of 54 health professionals, being the majority nursing technicians (48.15%), female (75.93%), aged between 20 and 29 years (61.11%), with time of work in intensive care units between 1 and 5 years (46.30%). The dimension "openness for communication" received and 59.26% of positive answers, being considered neutral and the dimension "change of shifts and internal transfers" received 33.80%, being considered fragile. It was evident that in the analysis of the two dimensions there are weaknesses in patient safety in the intensive care unit in the aspect evaluated, highlighting the need to discuss the issue in the unit under study and in all units of the hospital. El objetivo de este estudio fue evaluar la cultura de seguridad del paciente relacionada con la comunicación en una Unidad de Cuidados Intensivos de Adultos de un hospital del interior del estado de Rio Grande do Sul desde la perspectiva del equipo de salud multiprofesional. Se trata de un estudio del tipo Survey, realizado en octubre de 2019, que utilizó para la coleta de datos el cuestionario Hospital Survey on Patient Safety Culture, siendo para fines de este estudio, avaladas las dimensiones "Abertura para comunicación" y "Paso de planta y transferencias internas", constituyendo así, 7 itens.  La encuesta contó con la participación de 54 profesionales sanitarios, siendo la mayoría técnicos de enfermería (48,15%), de sexo femenino (75,93%), con edades comprendidas entre los 20 y 29 años (61,11%), con tiempo de trabajo en unidades de cuidados intensivos entre 1 y 5 años (46,30%). La dimensión "apertura para la comunicación" recibió y el 59,26% de respuestas positivas, siendo considerada neutra y la dimensión "cambio de turnos y traslados internos" recibió el 33,80%, siendo considerada frágil. Se evidenció que en el análisis de las dos dimensiones abordadas existen debilidades en la seguridad del paciente dentro de la unidad de cuidados intensivos en el aspecto evaluado, destacando la necesidad de discutir el tema en la unidad en estudio y en todas las unidades del hospital. O objetivo deste estudo foi avaliar a cultura de segurança do paciente relacionada a comunicação em uma Unidade de Terapia Intensiva Adulto de um hospital do interior do estado do Rio Grande do Sul na perspectiva da equipe multiprofissional de saúde. Trata de um estudo do tipo Survey, realizado em outubro de 2019, que utilizou para a coleta de dados o questionário Hospital Survey on Patient Safety Culture, sendo para fins deste estudo, avaliado as dimensões “Abertura para comunicação” e “Passagem de plantão e transferências internas”, constituindo assim, 7 itens.  A pesquisa contou com a participação de 54 profissionais de saúde, sendo a maioria técnicos de enfermagem (48,15%), do sexo feminino (75,93%), com faixa etária entre 20 e 29 anos (61,11%), com tempo de trabalho em unidades de terapia intensiva entre 1 a 5 anos (46,30%). A dimensão “abertura para comunicação” recebeu e 59,26% de respostas positivas, sendo considerada neutra e a dimensão “passagem de plantão/turno e transferências internas” recebeu 33,80%, sendo considerada frágil. Evidenciou-se que na análise das duas dimensões abordadas existem fragilidades na segurança do paciente dentro da unidade de terapia intensiva no aspecto avaliado, destacando a necessidade de se discutir a temática na unidade em estudo e em todas as unidades do hospital. Research, Society and Development2021-10-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/2089810.33448/rsd-v10i13.20898Research, Society and Development; Vol. 10 No. 13; e131101320898Research, Society and Development; Vol. 10 Núm. 13; e131101320898Research, Society and Development; v. 10 n. 13; e1311013208982525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/20898/18744Copyright (c) 2021 José Augustinho Mendes Santos; Amuzza Aylla Pereira dos Santos; Mari Ângela Gaedke; Isabel Comassetto; Patrícia de Carvalho Nagliate; Fernanda Ribeiro Gallisa; Estherfane Ribeiro de Lima; Diana Hadaça de Lima Araújo Vilela; Anna Paula Ferreira Ferro; Amanda Maria Silva da Cunhahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSantos, José Augustinho MendesSantos, Amuzza Aylla Pereira dosGaedke, Mari Ângela Comassetto, Isabel Nagliate, Patrícia de CarvalhoGallisa, Fernanda Ribeiro Lima, Estherfane Ribeiro deVilela, Diana Hadaça de Lima AraújoFerro, Anna Paula Ferreira Cunha, Amanda Maria Silva da2021-11-21T18:26:28Zoai:ojs.pkp.sfu.ca:article/20898Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:40:24.888450Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false
dc.title.none.fl_str_mv Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
Comunicación y seguridade del paciente em uma Unidad de Cuidados Intensivos: perspectiva del equipo multiprofesional de salud
Comunicação e segurança do paciente em Unidade de Terapia Intensiva: perspectivas da equipe multiprofissional de saúde
title Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
spellingShingle Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
Santos, José Augustinho Mendes
Qualidade da assistência à saúde
Segurança do paciente
Comunicação em saúde
Equipe de assistência ao paciente
Unidades de terapia intensiva.
Calidad de la atención sanitaria
Seguridad del paciente
Comunicación sanitaria
Equipo de atención al paciente
Unidades de cuidados intensivos.
Quality of Health Care
Patient Safety
Health Communication
Patient Care Team
Intensive care units.
title_short Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
title_full Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
title_fullStr Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
title_full_unstemmed Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
title_sort Communication and patient safety in an Intensive Care Unit: prospects of the multiprofissional health team
author Santos, José Augustinho Mendes
author_facet Santos, José Augustinho Mendes
Santos, Amuzza Aylla Pereira dos
Gaedke, Mari Ângela
Comassetto, Isabel
Nagliate, Patrícia de Carvalho
Gallisa, Fernanda Ribeiro
Lima, Estherfane Ribeiro de
Vilela, Diana Hadaça de Lima Araújo
Ferro, Anna Paula Ferreira
Cunha, Amanda Maria Silva da
author_role author
author2 Santos, Amuzza Aylla Pereira dos
Gaedke, Mari Ângela
Comassetto, Isabel
Nagliate, Patrícia de Carvalho
Gallisa, Fernanda Ribeiro
Lima, Estherfane Ribeiro de
Vilela, Diana Hadaça de Lima Araújo
Ferro, Anna Paula Ferreira
Cunha, Amanda Maria Silva da
author2_role author
author
author
author
author
author
author
author
author
dc.contributor.author.fl_str_mv Santos, José Augustinho Mendes
Santos, Amuzza Aylla Pereira dos
Gaedke, Mari Ângela
Comassetto, Isabel
Nagliate, Patrícia de Carvalho
Gallisa, Fernanda Ribeiro
Lima, Estherfane Ribeiro de
Vilela, Diana Hadaça de Lima Araújo
Ferro, Anna Paula Ferreira
Cunha, Amanda Maria Silva da
dc.subject.por.fl_str_mv Qualidade da assistência à saúde
Segurança do paciente
Comunicação em saúde
Equipe de assistência ao paciente
Unidades de terapia intensiva.
Calidad de la atención sanitaria
Seguridad del paciente
Comunicación sanitaria
Equipo de atención al paciente
Unidades de cuidados intensivos.
Quality of Health Care
Patient Safety
Health Communication
Patient Care Team
Intensive care units.
topic Qualidade da assistência à saúde
Segurança do paciente
Comunicação em saúde
Equipe de assistência ao paciente
Unidades de terapia intensiva.
Calidad de la atención sanitaria
Seguridad del paciente
Comunicación sanitaria
Equipo de atención al paciente
Unidades de cuidados intensivos.
Quality of Health Care
Patient Safety
Health Communication
Patient Care Team
Intensive care units.
description The objective of this study was to evaluate the patient safety culture related to communication in an Adult Intensive Care Unit of a hospital in the interior of the state of Rio Grande do Sul from the perspective of the multiprofessional health team. This is a survey study, carried out in October 2019, which used the Hospital Survey on Patient Safety Culture questionnaire for data collection, and for the purposes of this study, the dimensions "Openness to communication" and "Shift and internal transfers" were evaluated, thus constituting 7 items.  The survey had the participation of 54 health professionals, being the majority nursing technicians (48.15%), female (75.93%), aged between 20 and 29 years (61.11%), with time of work in intensive care units between 1 and 5 years (46.30%). The dimension "openness for communication" received and 59.26% of positive answers, being considered neutral and the dimension "change of shifts and internal transfers" received 33.80%, being considered fragile. It was evident that in the analysis of the two dimensions there are weaknesses in patient safety in the intensive care unit in the aspect evaluated, highlighting the need to discuss the issue in the unit under study and in all units of the hospital. 
publishDate 2021
dc.date.none.fl_str_mv 2021-10-09
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/20898
10.33448/rsd-v10i13.20898
url https://rsdjournal.org/index.php/rsd/article/view/20898
identifier_str_mv 10.33448/rsd-v10i13.20898
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://rsdjournal.org/index.php/rsd/article/view/20898/18744
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Research, Society and Development
publisher.none.fl_str_mv Research, Society and Development
dc.source.none.fl_str_mv Research, Society and Development; Vol. 10 No. 13; e131101320898
Research, Society and Development; Vol. 10 Núm. 13; e131101320898
Research, Society and Development; v. 10 n. 13; e131101320898
2525-3409
reponame:Research, Society and Development
instname:Universidade Federal de Itajubá (UNIFEI)
instacron:UNIFEI
instname_str Universidade Federal de Itajubá (UNIFEI)
instacron_str UNIFEI
institution UNIFEI
reponame_str Research, Society and Development
collection Research, Society and Development
repository.name.fl_str_mv Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)
repository.mail.fl_str_mv rsd.articles@gmail.com
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