Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Research, Society and Development |
Texto Completo: | https://rsdjournal.org/index.php/rsd/article/view/18343 |
Resumo: | The object of the research was to assess the access and quality of dental care in primary care in the city of Patos-PB. An interview was conducted with users of dental services of the Basic Family Health Units (UBS) in the city. To collect the information, an instrument formulated from the aggregation of previously validated questionnaires was used: QASSaB, demographic data and data on self-perception of oral health and demand for oral health services. Data were analyzed using the SPSS statistical program and the chi-square test (95% CI) assessed the association between variables. 211 users were interviewed, 61.6% were female and the majority (27%) were between 31-40 years old. 65.4% declared a monthly family income of 1-3 minimum wages, 60.7% never had a toothache and 70.1% considered their oral health to be good. 38.9% considered it “easy” to get a place for dental treatment at the UBS, 32.2% rated the waiting time as short and 71.1% had their health problems resolved. 47.4% reported being “satisfied” with the dental treatment and 53.1% rated the physical structure of the UBSs as “comfortable”. Most reported that they rarely receive guidance on oral health (60.7%) and the most sought after procedures were extractions (28.8%) and restorations (32.2%). The location of the UBS showed a significant relationship with the quality of services (p=0.0015). Users of UBSs in Patos-PB are relatively satisfied with the dental care provided in primary care, and their complaints in general are promptly attended to by professionals. |
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Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of usersEvaluación del acceso y calidad de la atención dental en cuidados básicos de Patos-PB desde la perspectiva de los usuariosAvaliação do acesso e qualidade do atendimento odontológico na atenção básica de Patos-PB sob a perspectiva dos usuáriosOdontologiaAvaliação em saúdeAtenção básicaSatisfação do usuário.OdontologíaValoración de SaludAtención primariaSatisfacción del usuario. DentistryHealth assessmentBasic careUser satisfaction.The object of the research was to assess the access and quality of dental care in primary care in the city of Patos-PB. An interview was conducted with users of dental services of the Basic Family Health Units (UBS) in the city. To collect the information, an instrument formulated from the aggregation of previously validated questionnaires was used: QASSaB, demographic data and data on self-perception of oral health and demand for oral health services. Data were analyzed using the SPSS statistical program and the chi-square test (95% CI) assessed the association between variables. 211 users were interviewed, 61.6% were female and the majority (27%) were between 31-40 years old. 65.4% declared a monthly family income of 1-3 minimum wages, 60.7% never had a toothache and 70.1% considered their oral health to be good. 38.9% considered it “easy” to get a place for dental treatment at the UBS, 32.2% rated the waiting time as short and 71.1% had their health problems resolved. 47.4% reported being “satisfied” with the dental treatment and 53.1% rated the physical structure of the UBSs as “comfortable”. Most reported that they rarely receive guidance on oral health (60.7%) and the most sought after procedures were extractions (28.8%) and restorations (32.2%). The location of the UBS showed a significant relationship with the quality of services (p=0.0015). Users of UBSs in Patos-PB are relatively satisfied with the dental care provided in primary care, and their complaints in general are promptly attended to by professionals.El objeto de la investigación fue evaluar el acceso y la calidad de la atención odontológica en atención primaria en la ciudad de Patos-PB. Se realizó una entrevista a usuarios de los servicios odontológicos de las Unidades Básicas de Salud de la Familia (UBS) de la ciudad. Para la recolección de la información se utilizó un instrumento formulado a partir de la agregación de cuestionarios previamente validados: QASSaB, datos demográficos y datos de autopercepción de salud bucal y demanda de servicios de salud bucal. Los datos se analizaron mediante el programa estadístico SPSS y la prueba de chi-cuadrado (IC 95%) evaluó la asociación entre variables. Se entrevistaron 211 usuarios, de los cuales el 61,6% eran mujeres y la mayoría (27%) tenían entre 31 y 40 años. El 65,4% declaró un ingreso familiar mensual de 1-3 salarios mínimos, el 60,7% nunca tuvo dolor de muelas y el 70,1% consideró que su salud bucal era buena. El 38,9% consideró “fácil” conseguir una plaza para tratamiento odontológico en la UBS, el 32,2% calificó el tiempo de espera como breve y el 71,1% resolvió sus problemas de salud. El 47,4% informó estar “satisfecho” con el tratamiento odontológico y el 53,1% calificó la estructura física de las UBS como “cómoda”. La mayoría informó que rara vez recibe orientación sobre salud bucal (60,7%) y los procedimientos más solicitados fueron extracciones (28,8%) y restauraciones (32,2%). La ubicación de la UBS mostró una relación significativa con la calidad de los servicios (p = 0,0015). Los usuarios de SBU en Patos-PB están relativamente satisfechos con la atención odontológica que se brinda en atención primaria, y sus quejas en general son atendidas con prontitud por profesionales.O objeto da pesquisa foi avaliar o acesso e qualidade do atendimento odontológico na atenção básica do município de Patos-PB. Foi realizada uma entrevista com os usuários dos serviços odontológicos das Unidades Básicas de Saúde da Família (UBS) da cidade. Para coleta das informações foi utilizado um instrumento formulado a partir da agregação de questionários previamente validados: QASSaB, dados demográficos e dados sobre a autopercepção de saúde bucal e demanda aos serviços de saúde bucal. Os dados foram analisados pelo programa estatístico SPSS e o teste do Qui-quadrado (IC 95%) avaliou a associação entre as variáveis. Foram entrevistados 211 usuários, onde 61,6% eram do sexo feminino e a maioria (27%) tinha entre 31-40 anos de idade. 65,4% declararam uma renda mensal familiar de 1-3 salários mínimos, 60,7% nunca tiveram dor de dente e 70,1% consideram sua saúde bucal boa. 38,9% consideraram como “fácil” conseguir uma vaga para o tratamento odontológico na UBS, 32,2% avaliou o tempo de espera como curto e 71,1% tiveram os problemas de saúde resolvidos. 47,4% relataram estar “satisfeitos” com o tratamento odontológico e 53,1% avaliaram como “confortável” a estrutura física das UBSs. A maioria relatou que raramente recebe orientações sobre saúde bucal (60,7%) e os procedimentos de maior procura foram as exodontias (28,8%) e restaurações (32,2%). A localização da UBS apresentou relação significativa com a qualidade dos serviços (p=0,0015). Os usuários das UBSs de Patos-PB encontram-se relativamente satisfeitos com o atendimento odontológico realizado na atenção básica, tendo as suas queixas no geral prontamente atendidas pelos profissionais.Research, Society and Development2021-08-08info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://rsdjournal.org/index.php/rsd/article/view/1834310.33448/rsd-v10i10.18343Research, Society and Development; Vol. 10 No. 10; e197101018343Research, Society and Development; Vol. 10 Núm. 10; e197101018343Research, Society and Development; v. 10 n. 10; e1971010183432525-3409reponame:Research, Society and Developmentinstname:Universidade Federal de Itajubá (UNIFEI)instacron:UNIFEIporhttps://rsdjournal.org/index.php/rsd/article/view/18343/16738Copyright (c) 2021 Redson Alves Silvestre Junior; Maria Luísa de Assis Braga; Tuanny Lopes Alves Silvestre Coura; Faldrécya de Sousa Queiroz Borges; Luciana Ellen Dantas Costa; Faldryene de Sousa Queiroz Feitosahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSilvestre Junior, Redson Alves Braga, Maria Luísa de AssisCoura, Tuanny Lopes Alves Silvestre Borges, Faldrécya de Sousa Queiroz Costa, Luciana Ellen Dantas Feitosa, Faldryene de Sousa Queiroz2021-10-02T21:49:16Zoai:ojs.pkp.sfu.ca:article/18343Revistahttps://rsdjournal.org/index.php/rsd/indexPUBhttps://rsdjournal.org/index.php/rsd/oairsd.articles@gmail.com2525-34092525-3409opendoar:2024-01-17T09:38:30.226826Research, Society and Development - Universidade Federal de Itajubá (UNIFEI)false |
dc.title.none.fl_str_mv |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users Evaluación del acceso y calidad de la atención dental en cuidados básicos de Patos-PB desde la perspectiva de los usuarios Avaliação do acesso e qualidade do atendimento odontológico na atenção básica de Patos-PB sob a perspectiva dos usuários |
title |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users |
spellingShingle |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users Silvestre Junior, Redson Alves Odontologia Avaliação em saúde Atenção básica Satisfação do usuário. Odontología Valoración de Salud Atención primaria Satisfacción del usuario. Dentistry Health assessment Basic care User satisfaction. |
title_short |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users |
title_full |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users |
title_fullStr |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users |
title_full_unstemmed |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users |
title_sort |
Evaluation of access and quality of dental care in basic care of Patos-PB from the perspective of users |
author |
Silvestre Junior, Redson Alves |
author_facet |
Silvestre Junior, Redson Alves Braga, Maria Luísa de Assis Coura, Tuanny Lopes Alves Silvestre Borges, Faldrécya de Sousa Queiroz Costa, Luciana Ellen Dantas Feitosa, Faldryene de Sousa Queiroz |
author_role |
author |
author2 |
Braga, Maria Luísa de Assis Coura, Tuanny Lopes Alves Silvestre Borges, Faldrécya de Sousa Queiroz Costa, Luciana Ellen Dantas Feitosa, Faldryene de Sousa Queiroz |
author2_role |
author author author author author |
dc.contributor.author.fl_str_mv |
Silvestre Junior, Redson Alves Braga, Maria Luísa de Assis Coura, Tuanny Lopes Alves Silvestre Borges, Faldrécya de Sousa Queiroz Costa, Luciana Ellen Dantas Feitosa, Faldryene de Sousa Queiroz |
dc.subject.por.fl_str_mv |
Odontologia Avaliação em saúde Atenção básica Satisfação do usuário. Odontología Valoración de Salud Atención primaria Satisfacción del usuario. Dentistry Health assessment Basic care User satisfaction. |
topic |
Odontologia Avaliação em saúde Atenção básica Satisfação do usuário. Odontología Valoración de Salud Atención primaria Satisfacción del usuario. Dentistry Health assessment Basic care User satisfaction. |
description |
The object of the research was to assess the access and quality of dental care in primary care in the city of Patos-PB. An interview was conducted with users of dental services of the Basic Family Health Units (UBS) in the city. To collect the information, an instrument formulated from the aggregation of previously validated questionnaires was used: QASSaB, demographic data and data on self-perception of oral health and demand for oral health services. Data were analyzed using the SPSS statistical program and the chi-square test (95% CI) assessed the association between variables. 211 users were interviewed, 61.6% were female and the majority (27%) were between 31-40 years old. 65.4% declared a monthly family income of 1-3 minimum wages, 60.7% never had a toothache and 70.1% considered their oral health to be good. 38.9% considered it “easy” to get a place for dental treatment at the UBS, 32.2% rated the waiting time as short and 71.1% had their health problems resolved. 47.4% reported being “satisfied” with the dental treatment and 53.1% rated the physical structure of the UBSs as “comfortable”. Most reported that they rarely receive guidance on oral health (60.7%) and the most sought after procedures were extractions (28.8%) and restorations (32.2%). The location of the UBS showed a significant relationship with the quality of services (p=0.0015). Users of UBSs in Patos-PB are relatively satisfied with the dental care provided in primary care, and their complaints in general are promptly attended to by professionals. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-08-08 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/18343 10.33448/rsd-v10i10.18343 |
url |
https://rsdjournal.org/index.php/rsd/article/view/18343 |
identifier_str_mv |
10.33448/rsd-v10i10.18343 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://rsdjournal.org/index.php/rsd/article/view/18343/16738 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Research, Society and Development |
publisher.none.fl_str_mv |
Research, Society and Development |
dc.source.none.fl_str_mv |
Research, Society and Development; Vol. 10 No. 10; e197101018343 Research, Society and Development; Vol. 10 Núm. 10; e197101018343 Research, Society and Development; v. 10 n. 10; e197101018343 2525-3409 reponame:Research, Society and Development instname:Universidade Federal de Itajubá (UNIFEI) instacron:UNIFEI |
instname_str |
Universidade Federal de Itajubá (UNIFEI) |
instacron_str |
UNIFEI |
institution |
UNIFEI |
reponame_str |
Research, Society and Development |
collection |
Research, Society and Development |
repository.name.fl_str_mv |
Research, Society and Development - Universidade Federal de Itajubá (UNIFEI) |
repository.mail.fl_str_mv |
rsd.articles@gmail.com |
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1797052684642025472 |