Organizational Capacity for Change in the Public Sector

Detalhes bibliográficos
Autor(a) principal: Cappellari, Gabriela
Data de Publicação: 2023
Outros Autores: Vargas, Rafaella Vieira, Cassanego Junior, Paulo Vanderlei, Silva, Mygre Lopes da, Goularte, Jeferson Luís Lopes
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Ciências Administrativas (Fortaleza. Online)
Texto Completo: https://ojs.unifor.br/rca/article/view/13784
Resumo: The objective of this article is to understand the reflexes of attitudes towards the change of servers on the organizational capacity for change in the Secretary of Finance, municipality of Santana do Livramento/RS. It refers to a research of an applied nature, qualitative approach, exploratory and descriptive character regarding the procedures, based on a case study. Data collection was carried out through interviews with operational and tactical employees. In data analysis, content analysis was used. The data revealed regarding transformational changes that the flow of information and the existence of strategy are factors that make changes difficult. As for coalitions and the turmoil in the external environment, these proved to be stimulators of change. Regarding transactional factors, the autonomy of units and people, group work and bureaucracy were positive, facilitating the change process. With regard to direction, flexibility and trust in managerial performance, evidence suggests dissatisfaction with professional appreciation and dialogue. Regarding the attitudes that characterize the behavior of the individual, the evidence suggests attitudes of acceptance. The study lists data regarding factors that influence the processes of change, allowing the elaboration of organizational strategies.
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spelling Organizational Capacity for Change in the Public Sector Capacidad Organizacional para Cambio en el Sector PúblicoCapacidade Organizacional para Mudança no Setor Público capacity for changeattitudespublic sectorcapacidade para mudançaatitudessetor públicocapacidad de cambioactitudessector públicoThe objective of this article is to understand the reflexes of attitudes towards the change of servers on the organizational capacity for change in the Secretary of Finance, municipality of Santana do Livramento/RS. It refers to a research of an applied nature, qualitative approach, exploratory and descriptive character regarding the procedures, based on a case study. Data collection was carried out through interviews with operational and tactical employees. In data analysis, content analysis was used. The data revealed regarding transformational changes that the flow of information and the existence of strategy are factors that make changes difficult. As for coalitions and the turmoil in the external environment, these proved to be stimulators of change. Regarding transactional factors, the autonomy of units and people, group work and bureaucracy were positive, facilitating the change process. With regard to direction, flexibility and trust in managerial performance, evidence suggests dissatisfaction with professional appreciation and dialogue. Regarding the attitudes that characterize the behavior of the individual, the evidence suggests attitudes of acceptance. The study lists data regarding factors that influence the processes of change, allowing the elaboration of organizational strategies.El objetivo de este artículo es comprender los reflejos de las actitudes ante el cambio de los servidores sobre la capacidad organizacional para cambio en la Secretaria de Hacienda, municipio de Santana do Livramento/RS. Se refiere a una investigación de naturaleza aplicada, enfoque cualitativo, carácter exploratorio y descriptivo cuanto a los procedimientos, basándose en un estudio de caso. La colecta de datos fue realizada a partir de entrevistas con los funcionarios operacionales y tácticos. En el análisis de los datos se utilizó el análisis de contenido. Los datos revelaron a respecto de los cambios transformacionales que el flujo de información y la existencia de estrategia son factores que dificultan los cambios. Ya cuanto a las coaliciones y la turbulencia en el ambiente externo, estos se demostraron estimuladores de los cambios. En relación a los factores de transacción, la autonomía de unidades y personas, el trabajo en grupo y la burocracia fueron positivos, facilitando el proceso de cambio. A lo que se refiere a la dirección, flexibilidad y la confianza en la actuación general, las evidencias sugieren insatisfacción cuanto a la valoración profesional y el dialogo. Referente a las actitudes que caracterizan el comportamiento del individuo, las evidencias sugieren actitudes de aceptación. El estudio enumera datos referentes a factores que influyen en los procesos de cambio, permitiendo la elaboración de estrategias organizacionales.O objetivo deste artigo é compreender os reflexos das atitudes frente à mudança dos servidores sobre a capacidade organizacional para mudança na Secretaria da Fazenda, município de Santana do Livramento/RS. Refere-se a uma pesquisa de natureza aplicada, abordagem qualitativa, caráter exploratório e descritiva quanto aos procedimentos, baseando-se em um estudo de caso. A coleta de dados foi realizada a partir de entrevistas com os funcionários operacionais e táticos. Na análise dos dados utilizou-se a análise de conteúdo. Os dados revelaram a respeito das mudanças transformacionais que o fluxo de informação e a existência de estratégia são fatores que dificultam as mudanças. Já quanto às coalizões e a turbulência no ambiente externo, estes se demonstraram estimuladores das mudanças. Em relação aos fatores transacionais, a autonomia de unidades e pessoas, o trabalho em grupo e a burocracia foram positivos, facilitando o processo de mudança. Já no que se refere a direção, flexibilidade e a confiança na atuação gerencial, as evidências sugerem insatisfação quanto a valorização profissional e o diálogo. Referente às atitudes que caracterizam o comportamento do indivíduo, as evidências sugerem atitudes de aceitação. O estudo elenca dados referente fatores que influenciam os processos de mudança, permitindo a elaboração de estratégias organizacionais.Universidade de Fortaleza2023-12-21info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://ojs.unifor.br/rca/article/view/1378410.5020/2318-0722.2023.29.e13784Journal of Administrative Sciences; Vol. 29 (2023); 1-15 Revista de Ciencias Administrativas; Vol. 29 (2023); 1-15Revista Ciências Administrativas; v. 29 (2023); 1-152318-0722reponame:Revista Ciências Administrativas (Fortaleza. Online)instname:Universidade de Fortaleza (UNIFOR)instacron:UNIFORporhttps://ojs.unifor.br/rca/article/view/13784/7248Copyright (c) 2023 Revista Ciências Administrativashttp://creativecommons.org/licenses/by-nc/4.0info:eu-repo/semantics/openAccessCappellari, GabrielaVargas, Rafaella VieiraCassanego Junior, Paulo VanderleiSilva, Mygre Lopes daGoularte, Jeferson Luís Lopes2024-04-10T10:49:00Zoai:ojs.ojs.unifor.br:article/13784Revistahttps://periodicos.unifor.br/rcahttp://ojs.unifor.br/index.php/rca/oai||revcca@unifor.br|| sergioforte@unifor.br2318-07221414-0896opendoar:2024-04-10T10:49Revista Ciências Administrativas (Fortaleza. Online) - Universidade de Fortaleza (UNIFOR)false
dc.title.none.fl_str_mv Organizational Capacity for Change in the Public Sector
Capacidad Organizacional para Cambio en el Sector Público
Capacidade Organizacional para Mudança no Setor Público
title Organizational Capacity for Change in the Public Sector
spellingShingle Organizational Capacity for Change in the Public Sector
Cappellari, Gabriela
capacity for change
attitudes
public sector
capacidade para mudança
atitudes
setor público
capacidad de cambio
actitudes
sector público
title_short Organizational Capacity for Change in the Public Sector
title_full Organizational Capacity for Change in the Public Sector
title_fullStr Organizational Capacity for Change in the Public Sector
title_full_unstemmed Organizational Capacity for Change in the Public Sector
title_sort Organizational Capacity for Change in the Public Sector
author Cappellari, Gabriela
author_facet Cappellari, Gabriela
Vargas, Rafaella Vieira
Cassanego Junior, Paulo Vanderlei
Silva, Mygre Lopes da
Goularte, Jeferson Luís Lopes
author_role author
author2 Vargas, Rafaella Vieira
Cassanego Junior, Paulo Vanderlei
Silva, Mygre Lopes da
Goularte, Jeferson Luís Lopes
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Cappellari, Gabriela
Vargas, Rafaella Vieira
Cassanego Junior, Paulo Vanderlei
Silva, Mygre Lopes da
Goularte, Jeferson Luís Lopes
dc.subject.por.fl_str_mv capacity for change
attitudes
public sector
capacidade para mudança
atitudes
setor público
capacidad de cambio
actitudes
sector público
topic capacity for change
attitudes
public sector
capacidade para mudança
atitudes
setor público
capacidad de cambio
actitudes
sector público
description The objective of this article is to understand the reflexes of attitudes towards the change of servers on the organizational capacity for change in the Secretary of Finance, municipality of Santana do Livramento/RS. It refers to a research of an applied nature, qualitative approach, exploratory and descriptive character regarding the procedures, based on a case study. Data collection was carried out through interviews with operational and tactical employees. In data analysis, content analysis was used. The data revealed regarding transformational changes that the flow of information and the existence of strategy are factors that make changes difficult. As for coalitions and the turmoil in the external environment, these proved to be stimulators of change. Regarding transactional factors, the autonomy of units and people, group work and bureaucracy were positive, facilitating the change process. With regard to direction, flexibility and trust in managerial performance, evidence suggests dissatisfaction with professional appreciation and dialogue. Regarding the attitudes that characterize the behavior of the individual, the evidence suggests attitudes of acceptance. The study lists data regarding factors that influence the processes of change, allowing the elaboration of organizational strategies.
publishDate 2023
dc.date.none.fl_str_mv 2023-12-21
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://ojs.unifor.br/rca/article/view/13784
10.5020/2318-0722.2023.29.e13784
url https://ojs.unifor.br/rca/article/view/13784
identifier_str_mv 10.5020/2318-0722.2023.29.e13784
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://ojs.unifor.br/rca/article/view/13784/7248
dc.rights.driver.fl_str_mv Copyright (c) 2023 Revista Ciências Administrativas
http://creativecommons.org/licenses/by-nc/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2023 Revista Ciências Administrativas
http://creativecommons.org/licenses/by-nc/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade de Fortaleza
publisher.none.fl_str_mv Universidade de Fortaleza
dc.source.none.fl_str_mv Journal of Administrative Sciences; Vol. 29 (2023); 1-15
Revista de Ciencias Administrativas; Vol. 29 (2023); 1-15
Revista Ciências Administrativas; v. 29 (2023); 1-15
2318-0722
reponame:Revista Ciências Administrativas (Fortaleza. Online)
instname:Universidade de Fortaleza (UNIFOR)
instacron:UNIFOR
instname_str Universidade de Fortaleza (UNIFOR)
instacron_str UNIFOR
institution UNIFOR
reponame_str Revista Ciências Administrativas (Fortaleza. Online)
collection Revista Ciências Administrativas (Fortaleza. Online)
repository.name.fl_str_mv Revista Ciências Administrativas (Fortaleza. Online) - Universidade de Fortaleza (UNIFOR)
repository.mail.fl_str_mv ||revcca@unifor.br|| sergioforte@unifor.br
_version_ 1800217278268047360

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