influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da UNIFACS |
Texto Completo: | http://teste.tede.unifacs.br:8080/tede/handle/tede/551 |
Resumo: | The aim in this work is to analyze the relationship between the four types of Organizational Culture and its impact on Job Satisfaction and Organizational Commitment of employees from Brazilian banking sector. Hence, the research question is what is the impact of Organizational Culture on Commitment and Satisfaction of bank employee? To answer this, a quantitative approach was used to examine a survey of 1735 respondents. A factor analysis was adopted followed by a multiple regression with the purpose to understand the relationship between the following variables: Clan Organizational Culture, Adhocracy Organizational Culture, Hierarchy Organizational Culture and Market Organizational Culture in relation to Job Satisfaction considering the Relationship With Superior, Reward and Nature of Work dimensions, as well as to Employees Commitment taking into account, Normative and Instrumental affective dimensions. The results pointed to a more significant relationship between Clan and Hierarchy Cultures with the studied variables, while the Market Culture presented a less significant relationship with them. |
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CASTRO, Miguel Angel RiveraSILVA, Lindomar Pinto daMACAMBIRA, Magno OliveiraCARVALHO, Caroline Rohenkohl Santos Penna de2017-07-13T23:17:29Z2016-03-21CARVALHO, Caroline Rohenkohl Santos Penna de. influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário. 2016. 99p. Dissertação (Administração) - UNIFACS Universidade Salvador, Salvador, 2016.http://teste.tede.unifacs.br:8080/tede/handle/tede/551The aim in this work is to analyze the relationship between the four types of Organizational Culture and its impact on Job Satisfaction and Organizational Commitment of employees from Brazilian banking sector. Hence, the research question is what is the impact of Organizational Culture on Commitment and Satisfaction of bank employee? To answer this, a quantitative approach was used to examine a survey of 1735 respondents. A factor analysis was adopted followed by a multiple regression with the purpose to understand the relationship between the following variables: Clan Organizational Culture, Adhocracy Organizational Culture, Hierarchy Organizational Culture and Market Organizational Culture in relation to Job Satisfaction considering the Relationship With Superior, Reward and Nature of Work dimensions, as well as to Employees Commitment taking into account, Normative and Instrumental affective dimensions. The results pointed to a more significant relationship between Clan and Hierarchy Cultures with the studied variables, while the Market Culture presented a less significant relationship with them.Neste estudo, buscou-se investigar a relação entre os quatro tipos de cultura organizacional e os seus impactos na satisfação e no comprometimento dos trabalhadores do setor bancário, no Brasil. A fim de atingir este objetivo foram analisados, através da metodologia quantitativa, dados coletados de 1.735 respondentes. Utilizou-se a analise fatorial exploratória e posteriormente a análise de regressão múltipla, para verificar como se comporta a relação entre as seguintes variáveis Cultura Organizacional Clã, Cultura Organizacional Adhocracia, Cultura Organizacional Hierarquia e Cultura Organizacional Mercado, em função da Satisfação no Trabalho, dimensões Relacionamento com Superior, Recompensa e Natureza do Trabalho, e em relação ao Comprometimento dos funcionários, nas dimensões Afetivo, Normativo e Instrumental. Os resultados apontaram para uma relação mais significativa entre as Culturas Clã e Hierarquia com as variáveis estudadas, ao passo que a Cultura de Mercado apresentou relação menos significativa.Submitted by Roseli Araujo (roseli.araujo@unifacs.br) on 2017-07-13T23:17:29Z No. of bitstreams: 1 Dissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdf: 1633571 bytes, checksum: 455e4a427f9a5ec0f5b8a527bf9a9c53 (MD5)Made available in DSpace on 2017-07-13T23:17:29Z (GMT). No. of bitstreams: 1 Dissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdf: 1633571 bytes, checksum: 455e4a427f9a5ec0f5b8a527bf9a9c53 (MD5) Previous issue date: 2016-03-21application/pdfporUniversidade SalvadorAdministraçãoUNIFACSBrasilAdministraçãoCulturaComprometimentoSatisfação no trabalhoCiências Sociais Aplicadasinfluência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancárioinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UNIFACSinstname:Universidade Salvador (UNIFACS)instacron:UNIFACSLICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://teste.tede.unifacs.br:8080/tede/bitstream/tede/551/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51ORIGINALDissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdfDissertacao CAROLINE ROHENKOHL SANTOS PENNA DE CARVALHO.pdfapplication/pdf1633571http://teste.tede.unifacs.br:8080/tede/bitstream/tede/551/2/Dissertacao+CAROLINE+ROHENKOHL+SANTOS++PENNA+DE+CARVALHO.pdf455e4a427f9a5ec0f5b8a527bf9a9c53MD52tede/5512017-08-30 09:46:13.5oai:teste.tede.unifacs.br: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Biblioteca Digital de Teses e Dissertaçõeshttp://tede.unifacs.br/http://tede.unifacs.br:8080/oai/requestbibliotecadigital@unifacs.br||bibliotecadigital@unifacs.bropendoar:2017-08-30T12:46:13Biblioteca Digital de Teses e Dissertações da UNIFACS - Universidade Salvador (UNIFACS)false |
dc.title.por.fl_str_mv |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário |
title |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário |
spellingShingle |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário CARVALHO, Caroline Rohenkohl Santos Penna de Cultura Comprometimento Satisfação no trabalho Ciências Sociais Aplicadas |
title_short |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário |
title_full |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário |
title_fullStr |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário |
title_full_unstemmed |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário |
title_sort |
influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário |
author |
CARVALHO, Caroline Rohenkohl Santos Penna de |
author_facet |
CARVALHO, Caroline Rohenkohl Santos Penna de |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
CASTRO, Miguel Angel Rivera |
dc.contributor.advisor-co1.fl_str_mv |
SILVA, Lindomar Pinto da |
dc.contributor.referee1.fl_str_mv |
MACAMBIRA, Magno Oliveira |
dc.contributor.author.fl_str_mv |
CARVALHO, Caroline Rohenkohl Santos Penna de |
contributor_str_mv |
CASTRO, Miguel Angel Rivera SILVA, Lindomar Pinto da MACAMBIRA, Magno Oliveira |
dc.subject.por.fl_str_mv |
Cultura Comprometimento Satisfação no trabalho |
topic |
Cultura Comprometimento Satisfação no trabalho Ciências Sociais Aplicadas |
dc.subject.cnpq.fl_str_mv |
Ciências Sociais Aplicadas |
description |
The aim in this work is to analyze the relationship between the four types of Organizational Culture and its impact on Job Satisfaction and Organizational Commitment of employees from Brazilian banking sector. Hence, the research question is what is the impact of Organizational Culture on Commitment and Satisfaction of bank employee? To answer this, a quantitative approach was used to examine a survey of 1735 respondents. A factor analysis was adopted followed by a multiple regression with the purpose to understand the relationship between the following variables: Clan Organizational Culture, Adhocracy Organizational Culture, Hierarchy Organizational Culture and Market Organizational Culture in relation to Job Satisfaction considering the Relationship With Superior, Reward and Nature of Work dimensions, as well as to Employees Commitment taking into account, Normative and Instrumental affective dimensions. The results pointed to a more significant relationship between Clan and Hierarchy Cultures with the studied variables, while the Market Culture presented a less significant relationship with them. |
publishDate |
2016 |
dc.date.issued.fl_str_mv |
2016-03-21 |
dc.date.accessioned.fl_str_mv |
2017-07-13T23:17:29Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
CARVALHO, Caroline Rohenkohl Santos Penna de. influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário. 2016. 99p. Dissertação (Administração) - UNIFACS Universidade Salvador, Salvador, 2016. |
dc.identifier.uri.fl_str_mv |
http://teste.tede.unifacs.br:8080/tede/handle/tede/551 |
identifier_str_mv |
CARVALHO, Caroline Rohenkohl Santos Penna de. influência da cultura organizacional sobre o comprometimento e a satisfação dos trabalhadores do setor bancário. 2016. 99p. Dissertação (Administração) - UNIFACS Universidade Salvador, Salvador, 2016. |
url |
http://teste.tede.unifacs.br:8080/tede/handle/tede/551 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Salvador |
dc.publisher.program.fl_str_mv |
Administração |
dc.publisher.initials.fl_str_mv |
UNIFACS |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Administração |
publisher.none.fl_str_mv |
Universidade Salvador |
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Universidade Salvador (UNIFACS) |
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UNIFACS |
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UNIFACS |
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Biblioteca Digital de Teses e Dissertações da UNIFACS |
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Biblioteca Digital de Teses e Dissertações da UNIFACS |
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Biblioteca Digital de Teses e Dissertações da UNIFACS - Universidade Salvador (UNIFACS) |
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