Challenges in adopting agile project management methodologies in brazilian public sector: a case study of Paraná state revenue service

• Autor(a) principal: Oliveira, Rodrigo Alberto de
• Data de Publicação: 2020
• Outros Autores: Zych, Denilson Roberto, Oliveira, Jair de, Michaloski, Ariel Orlei
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Gestão e Projetos (GeP)
• Texto Completo: https://periodicos.uninove.br/gep/article/view/16522
• topic: Project Management; Agile methods; Public Administration.; Gerenciamento de Projetos; Métodos Ágeis; Administração Pública

Governments have faced social and political pressures to improve their performance, and project management is a tool that can support meeting those demands. Traditional project management methods seem to increase failure risks, which can be mitigated through agile methodologies. However, the adoption of such methodologies by the Brazilian public sector is still timid. The aim of this study is to examine the use of agile methodologies in the Brazilian public sector and to identify its main challenges. The research was performed through a case study of an agile project conducted by the Paraná State Revenue Service. In addition to observation and document analysis, a structured questionnaire was applied. First, we sought to extract the interviewees' perceptions about agile, regarding their positive or negative impact on the project's performance. Then, the main problems and challenges for the adoption of agile methodologies in public sector were presented, in order to identify the most critical ones. The results indicate that (1) the biggest obstacles faced are the problems regarding deadlines, team’s lack of knowledge and experience on the agile methodology, uncertainties about sponsors roles and aspects related to communication in the project; and (2) suggest that the Scrum and Kanban approaches improve success’ chances. This paper contributes to research on agile practices in public sector, and supports its practitioners in facing the most relevant challenges.