Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases

Detalhes bibliográficos
Autor(a) principal: Silva, Antônio João Hocayen da
Data de Publicação: 2010
Outros Autores: Teixeira, Rivanda Meira
Tipo de documento: Artigo
Idioma: por
Título da fonte: Latin American Journal of Business Management
Texto Completo: https://www.lajbm.com.br/index.php/journal/article/view/8
Resumo: Curitiba’s hotel sector has become very attractive to both national and international hotel chains due to the settling of several car-makers in the late 90’s, once accomodation was widely on demand. Therefore organizations part of the hotel industry were inserted in a highly competitive environment in which small, medium and large traditional companies in the hotel business as well as national and international hotel chains have settled in Curitiba for the past few years are all part of. Thus this paper focus on understanding, from a multiple case study, the way strategic changes have been happening in Curitiba’s hotel businesses when it comes to internal resources, all focused on facing both national and international hotel chains. Primary data colecting was obtained through ten semi-structured interviews with owners, directors and managers from two different local companies from the hotel sector. Secondary data was collected on the internet, maganizes and newspapers. After analyzing the data it was possible to check that physical resources had a main role in the strategic change, being mostly used in service customizing and revitalization. Human resources were responsible for the main strategic change in the three hotels in the form of service customizing.
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spelling Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of casesRecursos internos como diferenciais competitivos aplicados ao processo de adaptação estratégica em empresas do setor hoteleiro de Curitiba: estudo comparativo de casosCompetitive AdvantagesInternal ResourcesStrategic Adaptation.Vantagem CompetitivaRecursos InternosAdaptação Estratégica.Curitiba’s hotel sector has become very attractive to both national and international hotel chains due to the settling of several car-makers in the late 90’s, once accomodation was widely on demand. Therefore organizations part of the hotel industry were inserted in a highly competitive environment in which small, medium and large traditional companies in the hotel business as well as national and international hotel chains have settled in Curitiba for the past few years are all part of. Thus this paper focus on understanding, from a multiple case study, the way strategic changes have been happening in Curitiba’s hotel businesses when it comes to internal resources, all focused on facing both national and international hotel chains. Primary data colecting was obtained through ten semi-structured interviews with owners, directors and managers from two different local companies from the hotel sector. Secondary data was collected on the internet, maganizes and newspapers. After analyzing the data it was possible to check that physical resources had a main role in the strategic change, being mostly used in service customizing and revitalization. Human resources were responsible for the main strategic change in the three hotels in the form of service customizing.O setor hoteleiro de Curitiba, na segunda metade da década de 90, em função da instalação de montadoras e da transferência de diversas empresas multinacionais para a cidade, tornou-se atrativo para as redes hoteleiras nacionais e internacionais, uma vez que ocorreu aumento significativo na demanda pelos serviços de hospedagem. Buscou-se identificar, por meio de um estudo comparativo de casos, quais são os recursos internos que se destacam como diferenciais competitivos em empresas do setor hoteleiro de Curitiba. Para a coleta de dados foram realizadas entrevistas semi-estruturadas com proprietários, diretores e gerentes, em duas empresas do setor hoteleiro de Curitiba. Foi possível constatar que os recursos físicos se destacaram na mudança estratégica, sendo aplicados em revitalizações e reestruturações físicas, principalmente em dois dos hotéis. Os recursos humanos foram responsáveis pela principal mudança estratégica dos três hotéis, a personalização dos serviços. Sobressaíram-se também as modificações na estrutura organizacional, visando tornar a gestão mais eficiente.edUNITAU2010-07-25info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionAvaliado por paresapplication/pdfhttps://www.lajbm.com.br/index.php/journal/article/view/8Latin American Journal of Business Management; Vol. 1 No. 1 (2010)Latin American Journal of Business Management; Vol. 1 Núm. 1 (2010)Latin American Journal of Business Management; v. 1 n. 1 (2010)2178-4833reponame:Latin American Journal of Business Managementinstname:Universidade de Taubaté (UNITAU)instacron:UNITAUporhttps://www.lajbm.com.br/index.php/journal/article/view/8/5Silva, Antônio João Hocayen daTeixeira, Rivanda Meirainfo:eu-repo/semantics/openAccess2010-07-25T17:25:56Zoai:ojs2.lajbm.com.br:article/8Revistahttps://www.lajbm.com.br/index.php/journal/indexPUBhttp://www.lajbm.net/index.php/journal/oaimarcela.moraes@unitau.com.br||editor@lajbm.net2178-48332178-4833opendoar:2010-07-25T17:25:56Latin American Journal of Business Management - Universidade de Taubaté (UNITAU)false
dc.title.none.fl_str_mv Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
Recursos internos como diferenciais competitivos aplicados ao processo de adaptação estratégica em empresas do setor hoteleiro de Curitiba: estudo comparativo de casos
title Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
spellingShingle Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
Silva, Antônio João Hocayen da
Competitive Advantages
Internal Resources
Strategic Adaptation.
Vantagem Competitiva
Recursos Internos
Adaptação Estratégica.
title_short Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
title_full Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
title_fullStr Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
title_full_unstemmed Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
title_sort Internal resources as applied to differential competitive adaptation process in strategic business sector hotels in Curitiba: comparative study of cases
author Silva, Antônio João Hocayen da
author_facet Silva, Antônio João Hocayen da
Teixeira, Rivanda Meira
author_role author
author2 Teixeira, Rivanda Meira
author2_role author
dc.contributor.author.fl_str_mv Silva, Antônio João Hocayen da
Teixeira, Rivanda Meira
dc.subject.por.fl_str_mv Competitive Advantages
Internal Resources
Strategic Adaptation.
Vantagem Competitiva
Recursos Internos
Adaptação Estratégica.
topic Competitive Advantages
Internal Resources
Strategic Adaptation.
Vantagem Competitiva
Recursos Internos
Adaptação Estratégica.
description Curitiba’s hotel sector has become very attractive to both national and international hotel chains due to the settling of several car-makers in the late 90’s, once accomodation was widely on demand. Therefore organizations part of the hotel industry were inserted in a highly competitive environment in which small, medium and large traditional companies in the hotel business as well as national and international hotel chains have settled in Curitiba for the past few years are all part of. Thus this paper focus on understanding, from a multiple case study, the way strategic changes have been happening in Curitiba’s hotel businesses when it comes to internal resources, all focused on facing both national and international hotel chains. Primary data colecting was obtained through ten semi-structured interviews with owners, directors and managers from two different local companies from the hotel sector. Secondary data was collected on the internet, maganizes and newspapers. After analyzing the data it was possible to check that physical resources had a main role in the strategic change, being mostly used in service customizing and revitalization. Human resources were responsible for the main strategic change in the three hotels in the form of service customizing.
publishDate 2010
dc.date.none.fl_str_mv 2010-07-25
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Avaliado por pares
format article
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dc.identifier.uri.fl_str_mv https://www.lajbm.com.br/index.php/journal/article/view/8
url https://www.lajbm.com.br/index.php/journal/article/view/8
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://www.lajbm.com.br/index.php/journal/article/view/8/5
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv edUNITAU
publisher.none.fl_str_mv edUNITAU
dc.source.none.fl_str_mv Latin American Journal of Business Management; Vol. 1 No. 1 (2010)
Latin American Journal of Business Management; Vol. 1 Núm. 1 (2010)
Latin American Journal of Business Management; v. 1 n. 1 (2010)
2178-4833
reponame:Latin American Journal of Business Management
instname:Universidade de Taubaté (UNITAU)
instacron:UNITAU
instname_str Universidade de Taubaté (UNITAU)
instacron_str UNITAU
institution UNITAU
reponame_str Latin American Journal of Business Management
collection Latin American Journal of Business Management
repository.name.fl_str_mv Latin American Journal of Business Management - Universidade de Taubaté (UNITAU)
repository.mail.fl_str_mv marcela.moraes@unitau.com.br||editor@lajbm.net
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