Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions

Detalhes bibliográficos
Autor(a) principal: Oliveira, Alberto Dumont Alves
Data de Publicação: 2023
Outros Autores: Dos Santos, Paulo Sérgio Henrique, Marcílio, Wilson Estécio [UNESP], Aljedaani, Wajdi M., Eler, Danilo Medeiros [UNESP], Eler, Marcelo Medeiros
Tipo de documento: Artigo de conferência
Idioma: eng
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://dx.doi.org/10.1145/3544548.3581315
http://hdl.handle.net/11449/249974
Resumo: Accessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general accessibility concerns. In this paper, we analyzed accessibility reviews that report issues affecting users with visual disabilities or conditions. Such reviews were identified based on selection criteria applied over 179,519,598 reviews of popular apps on the Google Play Store. Our results show that only 0,003% of user reviews mention visual disabilities or conditions; accessibility reviews are associated with 36 visual disabilities or eye conditions; many users do not give precise feedback and refer to their disability using generic terms; accessibility reviews can be grouped into general topics of concerns related to different types of disabilities; and positive reviews are generally associated with high scores and negative feedback with lower scores.
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spelling Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditionsaccessibilityapp storeevaluationmobile applicationuser reviewvisual disabilityAccessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general accessibility concerns. In this paper, we analyzed accessibility reviews that report issues affecting users with visual disabilities or conditions. Such reviews were identified based on selection criteria applied over 179,519,598 reviews of popular apps on the Google Play Store. Our results show that only 0,003% of user reviews mention visual disabilities or conditions; accessibility reviews are associated with 36 visual disabilities or eye conditions; many users do not give precise feedback and refer to their disability using generic terms; accessibility reviews can be grouped into general topics of concerns related to different types of disabilities; and positive reviews are generally associated with high scores and negative feedback with lower scores.University of São Paulo, São PauloSão Paulo State UniversityUniversity of North TexasSão Paulo State UniversityUniversidade de São Paulo (USP)Universidade Estadual Paulista (UNESP)University of North TexasOliveira, Alberto Dumont AlvesDos Santos, Paulo Sérgio HenriqueMarcílio, Wilson Estécio [UNESP]Aljedaani, Wajdi M.Eler, Danilo Medeiros [UNESP]Eler, Marcelo Medeiros2023-07-29T16:14:22Z2023-07-29T16:14:22Z2023-04-19info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObjecthttp://dx.doi.org/10.1145/3544548.3581315Conference on Human Factors in Computing Systems - Proceedings.http://hdl.handle.net/11449/24997410.1145/3544548.35813152-s2.0-85160007863Scopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengConference on Human Factors in Computing Systems - Proceedingsinfo:eu-repo/semantics/openAccess2024-06-19T14:32:27Zoai:repositorio.unesp.br:11449/249974Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-06-19T14:32:27Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
title Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
spellingShingle Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
Oliveira, Alberto Dumont Alves
accessibility
app store
evaluation
mobile application
user review
visual disability
title_short Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
title_full Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
title_fullStr Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
title_full_unstemmed Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
title_sort Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
author Oliveira, Alberto Dumont Alves
author_facet Oliveira, Alberto Dumont Alves
Dos Santos, Paulo Sérgio Henrique
Marcílio, Wilson Estécio [UNESP]
Aljedaani, Wajdi M.
Eler, Danilo Medeiros [UNESP]
Eler, Marcelo Medeiros
author_role author
author2 Dos Santos, Paulo Sérgio Henrique
Marcílio, Wilson Estécio [UNESP]
Aljedaani, Wajdi M.
Eler, Danilo Medeiros [UNESP]
Eler, Marcelo Medeiros
author2_role author
author
author
author
author
dc.contributor.none.fl_str_mv Universidade de São Paulo (USP)
Universidade Estadual Paulista (UNESP)
University of North Texas
dc.contributor.author.fl_str_mv Oliveira, Alberto Dumont Alves
Dos Santos, Paulo Sérgio Henrique
Marcílio, Wilson Estécio [UNESP]
Aljedaani, Wajdi M.
Eler, Danilo Medeiros [UNESP]
Eler, Marcelo Medeiros
dc.subject.por.fl_str_mv accessibility
app store
evaluation
mobile application
user review
visual disability
topic accessibility
app store
evaluation
mobile application
user review
visual disability
description Accessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general accessibility concerns. In this paper, we analyzed accessibility reviews that report issues affecting users with visual disabilities or conditions. Such reviews were identified based on selection criteria applied over 179,519,598 reviews of popular apps on the Google Play Store. Our results show that only 0,003% of user reviews mention visual disabilities or conditions; accessibility reviews are associated with 36 visual disabilities or eye conditions; many users do not give precise feedback and refer to their disability using generic terms; accessibility reviews can be grouped into general topics of concerns related to different types of disabilities; and positive reviews are generally associated with high scores and negative feedback with lower scores.
publishDate 2023
dc.date.none.fl_str_mv 2023-07-29T16:14:22Z
2023-07-29T16:14:22Z
2023-04-19
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/conferenceObject
format conferenceObject
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.1145/3544548.3581315
Conference on Human Factors in Computing Systems - Proceedings.
http://hdl.handle.net/11449/249974
10.1145/3544548.3581315
2-s2.0-85160007863
url http://dx.doi.org/10.1145/3544548.3581315
http://hdl.handle.net/11449/249974
identifier_str_mv Conference on Human Factors in Computing Systems - Proceedings.
10.1145/3544548.3581315
2-s2.0-85160007863
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Conference on Human Factors in Computing Systems - Proceedings
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.source.none.fl_str_mv Scopus
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv
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