Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo de conferência |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UNESP |
Texto Completo: | http://dx.doi.org/10.1145/3544548.3581315 http://hdl.handle.net/11449/249974 |
Resumo: | Accessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general accessibility concerns. In this paper, we analyzed accessibility reviews that report issues affecting users with visual disabilities or conditions. Such reviews were identified based on selection criteria applied over 179,519,598 reviews of popular apps on the Google Play Store. Our results show that only 0,003% of user reviews mention visual disabilities or conditions; accessibility reviews are associated with 36 visual disabilities or eye conditions; many users do not give precise feedback and refer to their disability using generic terms; accessibility reviews can be grouped into general topics of concerns related to different types of disabilities; and positive reviews are generally associated with high scores and negative feedback with lower scores. |
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Repositório Institucional da UNESP |
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Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditionsaccessibilityapp storeevaluationmobile applicationuser reviewvisual disabilityAccessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general accessibility concerns. In this paper, we analyzed accessibility reviews that report issues affecting users with visual disabilities or conditions. Such reviews were identified based on selection criteria applied over 179,519,598 reviews of popular apps on the Google Play Store. Our results show that only 0,003% of user reviews mention visual disabilities or conditions; accessibility reviews are associated with 36 visual disabilities or eye conditions; many users do not give precise feedback and refer to their disability using generic terms; accessibility reviews can be grouped into general topics of concerns related to different types of disabilities; and positive reviews are generally associated with high scores and negative feedback with lower scores.University of São Paulo, São PauloSão Paulo State UniversityUniversity of North TexasSão Paulo State UniversityUniversidade de São Paulo (USP)Universidade Estadual Paulista (UNESP)University of North TexasOliveira, Alberto Dumont AlvesDos Santos, Paulo Sérgio HenriqueMarcílio, Wilson Estécio [UNESP]Aljedaani, Wajdi M.Eler, Danilo Medeiros [UNESP]Eler, Marcelo Medeiros2023-07-29T16:14:22Z2023-07-29T16:14:22Z2023-04-19info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObjecthttp://dx.doi.org/10.1145/3544548.3581315Conference on Human Factors in Computing Systems - Proceedings.http://hdl.handle.net/11449/24997410.1145/3544548.35813152-s2.0-85160007863Scopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengConference on Human Factors in Computing Systems - Proceedingsinfo:eu-repo/semantics/openAccess2024-06-19T14:32:27Zoai:repositorio.unesp.br:11449/249974Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T20:35:54.673736Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions |
title |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions |
spellingShingle |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions Oliveira, Alberto Dumont Alves accessibility app store evaluation mobile application user review visual disability |
title_short |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions |
title_full |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions |
title_fullStr |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions |
title_full_unstemmed |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions |
title_sort |
Analyzing Accessibility Reviews Associated with Visual Disabilities or Eye Conditions |
author |
Oliveira, Alberto Dumont Alves |
author_facet |
Oliveira, Alberto Dumont Alves Dos Santos, Paulo Sérgio Henrique Marcílio, Wilson Estécio [UNESP] Aljedaani, Wajdi M. Eler, Danilo Medeiros [UNESP] Eler, Marcelo Medeiros |
author_role |
author |
author2 |
Dos Santos, Paulo Sérgio Henrique Marcílio, Wilson Estécio [UNESP] Aljedaani, Wajdi M. Eler, Danilo Medeiros [UNESP] Eler, Marcelo Medeiros |
author2_role |
author author author author author |
dc.contributor.none.fl_str_mv |
Universidade de São Paulo (USP) Universidade Estadual Paulista (UNESP) University of North Texas |
dc.contributor.author.fl_str_mv |
Oliveira, Alberto Dumont Alves Dos Santos, Paulo Sérgio Henrique Marcílio, Wilson Estécio [UNESP] Aljedaani, Wajdi M. Eler, Danilo Medeiros [UNESP] Eler, Marcelo Medeiros |
dc.subject.por.fl_str_mv |
accessibility app store evaluation mobile application user review visual disability |
topic |
accessibility app store evaluation mobile application user review visual disability |
description |
Accessibility reviews collected from app stores may contain valuable information for improving apps accessibility. Recent studies have presented insightful information on accessibility reviews, but they were based on small datasets and focused on general accessibility concerns. In this paper, we analyzed accessibility reviews that report issues affecting users with visual disabilities or conditions. Such reviews were identified based on selection criteria applied over 179,519,598 reviews of popular apps on the Google Play Store. Our results show that only 0,003% of user reviews mention visual disabilities or conditions; accessibility reviews are associated with 36 visual disabilities or eye conditions; many users do not give precise feedback and refer to their disability using generic terms; accessibility reviews can be grouped into general topics of concerns related to different types of disabilities; and positive reviews are generally associated with high scores and negative feedback with lower scores. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-07-29T16:14:22Z 2023-07-29T16:14:22Z 2023-04-19 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/conferenceObject |
format |
conferenceObject |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://dx.doi.org/10.1145/3544548.3581315 Conference on Human Factors in Computing Systems - Proceedings. http://hdl.handle.net/11449/249974 10.1145/3544548.3581315 2-s2.0-85160007863 |
url |
http://dx.doi.org/10.1145/3544548.3581315 http://hdl.handle.net/11449/249974 |
identifier_str_mv |
Conference on Human Factors in Computing Systems - Proceedings. 10.1145/3544548.3581315 2-s2.0-85160007863 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Conference on Human Factors in Computing Systems - Proceedings |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
Scopus reponame:Repositório Institucional da UNESP instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Repositório Institucional da UNESP |
collection |
Repositório Institucional da UNESP |
repository.name.fl_str_mv |
Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP) |
repository.mail.fl_str_mv |
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1808129225098526720 |