Gestão do conhecimento e comunidades de prática um enfoque à partir das TICS

• Autor(a) principal: Albino, João Pedro [UNESP]
• Data de Publicação: 2014
• Outros Autores: Ribeiro, Carlos Eduardo da Trindade [UNESP], Teixeira, Alexandre Navarro [UNESP], Campana, Edriano Carlos [UNESP]
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Institucional da UNESP
• Texto Completo: http://retec.fatecourinhos.edu.br/index.php/retec/article/view/149; http://hdl.handle.net/11449/135419
• topic: Knowledge management; Social networks; Communities of practice; Gestão do conhecimento; Redes sociais; Comunidades de prática

As technology is more and more present within the organizations, the management of knowledge has become essential to an effective management. This article deals with the inseparable relation that exists in between knowledge management, practice communities and the social networks. The analysis over this relation allows us to observe how the Information and Communication Technologies facilitated the access, the information sharing and distribution within the organizations. By this, we highlighted the applicability in the social networks of three applications of Facebook, which can be used as tools in practice communities. This way, these tools are also developed for different technological platforms, which will allow a major interaction between the organizations and their workers, partners and even their clients. Therefore the responsible usage of these technologies and of the data generated by these tools can provide a better quality on the organizational knowledge management.