Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review

Detalhes bibliográficos
Autor(a) principal: Paschoarelli, Luis Carlos [UNESP]
Data de Publicação: 2021
Outros Autores: Fernandes, Nathan Martins [UNESP], Ferro-Marques, Larissa R. [UNESP]
Tipo de documento: Capítulo de livro
Idioma: eng
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://dx.doi.org/10.1007/978-3-030-75867-7_4
http://hdl.handle.net/11449/241890
Resumo: Older adults are a significant part of the world population and new Information Technologies (ITs) will have an essential role in maintaining the quality of life and social integration of this population. However, the interfaces of different Its—especially smartphones—do not yet satisfy the characteristics, needs and expectations of older adults since they present physical, cognitive and emotional barriers that disappoint these users. The present study was based on a Systematic Literature Review (SLR), and aimed to analyze the main barriers experienced by older adults when using smartphones. Three aspects were highlighted for the present analysis: the physical, cognitive and emotional. The SLR has shown that much progress has been made to understand the interaction problems between older users and smartphones. However, many barriers remain, creating difficulties of use and limiting the effective contribution of IT to these users. Thus, guidelines based on physical, cognitive and emotional aspects, essential for the new ergonomic design of smartphones, are compiled and presented.
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spelling Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature ReviewEmotionOlder usersSmartphoneOlder adults are a significant part of the world population and new Information Technologies (ITs) will have an essential role in maintaining the quality of life and social integration of this population. However, the interfaces of different Its—especially smartphones—do not yet satisfy the characteristics, needs and expectations of older adults since they present physical, cognitive and emotional barriers that disappoint these users. The present study was based on a Systematic Literature Review (SLR), and aimed to analyze the main barriers experienced by older adults when using smartphones. Three aspects were highlighted for the present analysis: the physical, cognitive and emotional. The SLR has shown that much progress has been made to understand the interaction problems between older users and smartphones. However, many barriers remain, creating difficulties of use and limiting the effective contribution of IT to these users. Thus, guidelines based on physical, cognitive and emotional aspects, essential for the new ergonomic design of smartphones, are compiled and presented.São Paulo State UniversitySão Paulo State UniversityUniversidade Estadual Paulista (UNESP)Paschoarelli, Luis Carlos [UNESP]Fernandes, Nathan Martins [UNESP]Ferro-Marques, Larissa R. [UNESP]2023-03-02T02:50:13Z2023-03-02T02:50:13Z2021-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bookPart53-64http://dx.doi.org/10.1007/978-3-030-75867-7_4Springer Series in Design and Innovation, v. 14, p. 53-64.2661-81922661-8184http://hdl.handle.net/11449/24189010.1007/978-3-030-75867-7_42-s2.0-85130891375Scopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengSpringer Series in Design and Innovationinfo:eu-repo/semantics/openAccess2024-04-17T18:29:10Zoai:repositorio.unesp.br:11449/241890Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T17:51:56.422409Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
title Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
spellingShingle Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
Paschoarelli, Luis Carlos [UNESP]
Emotion
Older users
Smartphone
title_short Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
title_full Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
title_fullStr Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
title_full_unstemmed Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
title_sort Understanding the Barriers and Challenges Between Older Users and Smartphones: A Systematic Literature Review
author Paschoarelli, Luis Carlos [UNESP]
author_facet Paschoarelli, Luis Carlos [UNESP]
Fernandes, Nathan Martins [UNESP]
Ferro-Marques, Larissa R. [UNESP]
author_role author
author2 Fernandes, Nathan Martins [UNESP]
Ferro-Marques, Larissa R. [UNESP]
author2_role author
author
dc.contributor.none.fl_str_mv Universidade Estadual Paulista (UNESP)
dc.contributor.author.fl_str_mv Paschoarelli, Luis Carlos [UNESP]
Fernandes, Nathan Martins [UNESP]
Ferro-Marques, Larissa R. [UNESP]
dc.subject.por.fl_str_mv Emotion
Older users
Smartphone
topic Emotion
Older users
Smartphone
description Older adults are a significant part of the world population and new Information Technologies (ITs) will have an essential role in maintaining the quality of life and social integration of this population. However, the interfaces of different Its—especially smartphones—do not yet satisfy the characteristics, needs and expectations of older adults since they present physical, cognitive and emotional barriers that disappoint these users. The present study was based on a Systematic Literature Review (SLR), and aimed to analyze the main barriers experienced by older adults when using smartphones. Three aspects were highlighted for the present analysis: the physical, cognitive and emotional. The SLR has shown that much progress has been made to understand the interaction problems between older users and smartphones. However, many barriers remain, creating difficulties of use and limiting the effective contribution of IT to these users. Thus, guidelines based on physical, cognitive and emotional aspects, essential for the new ergonomic design of smartphones, are compiled and presented.
publishDate 2021
dc.date.none.fl_str_mv 2021-01-01
2023-03-02T02:50:13Z
2023-03-02T02:50:13Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/bookPart
format bookPart
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.1007/978-3-030-75867-7_4
Springer Series in Design and Innovation, v. 14, p. 53-64.
2661-8192
2661-8184
http://hdl.handle.net/11449/241890
10.1007/978-3-030-75867-7_4
2-s2.0-85130891375
url http://dx.doi.org/10.1007/978-3-030-75867-7_4
http://hdl.handle.net/11449/241890
identifier_str_mv Springer Series in Design and Innovation, v. 14, p. 53-64.
2661-8192
2661-8184
10.1007/978-3-030-75867-7_4
2-s2.0-85130891375
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv Springer Series in Design and Innovation
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 53-64
dc.source.none.fl_str_mv Scopus
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv
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