Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)

Detalhes bibliográficos
Autor(a) principal: Camargo, Diangeli Soares
Data de Publicação: 2020
Outros Autores: Lodeiro Castanheira, Elen Rose [UNESP]
Tipo de documento: Artigo
Idioma: por
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://dx.doi.org/10.1590/Interface.190600
http://hdl.handle.net/11449/209932
Resumo: Experiences of access reorganization to promote the utilization of health services in a rational and inclusive way have been frequent in the sphere of the Family Health Strategy. This study focuses on one of these experiences through the implementation of Team Embracement in the city of Sao Bernardo do Campo, State of Sao Paulo, Brazil. A qualitative case study investigated the experience of 12 Family Health Strategy professionals. It was concluded that Team Embracement was a product of the workers' protagonism, as they dared to assume demand management to produce changes. The main results include a significant reduction in the waiting time for medical appointments and the greater satisfaction of the individuals involved, indicating that Team Embracement is a positive experience that has amplified the access to health services and has tackled one of the greatest problems of the Brazilian National Health System.
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spelling Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)Access to health servicesPrimary CareFamily HealthExperiences of access reorganization to promote the utilization of health services in a rational and inclusive way have been frequent in the sphere of the Family Health Strategy. This study focuses on one of these experiences through the implementation of Team Embracement in the city of Sao Bernardo do Campo, State of Sao Paulo, Brazil. A qualitative case study investigated the experience of 12 Family Health Strategy professionals. It was concluded that Team Embracement was a product of the workers' protagonism, as they dared to assume demand management to produce changes. The main results include a significant reduction in the waiting time for medical appointments and the greater satisfaction of the individuals involved, indicating that Team Embracement is a positive experience that has amplified the access to health services and has tackled one of the greatest problems of the Brazilian National Health System.Univ Anhembi Morumbi, Curso Med, Rua Doutor Almeida Lima 1134, BR-03164000 Sao Paulo, SP, BrazilUniv Estadual Paulista, Fac Med Botucatu, Dept Saude Publ, Botucatu, SP, BrazilUniv Estadual Paulista, Fac Med Botucatu, Dept Saude Publ, Botucatu, SP, BrazilUniv Estadual Paulista-unespUniv Anhembi MorumbiUniversidade Estadual Paulista (Unesp)Camargo, Diangeli SoaresLodeiro Castanheira, Elen Rose [UNESP]2021-06-25T12:34:05Z2021-06-25T12:34:05Z2020-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article17application/pdfhttp://dx.doi.org/10.1590/Interface.190600Interface-comunicacao Saude Educacao. Botucatu: Univ Estadual Paulista-unesp, v. 24, 17 p., 2020.1414-3283http://hdl.handle.net/11449/20993210.1590/Interface.190600S1414-32832020000200217WOS:000609175900012S1414-32832020000200217.pdfWeb of Sciencereponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPporInterface-comunicacao Saude Educacaoinfo:eu-repo/semantics/openAccess2024-09-03T14:12:02Zoai:repositorio.unesp.br:11449/209932Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestrepositoriounesp@unesp.bropendoar:29462024-09-03T14:12:02Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
title Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
spellingShingle Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
Camargo, Diangeli Soares
Access to health services
Primary Care
Family Health
title_short Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
title_full Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
title_fullStr Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
title_full_unstemmed Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
title_sort Amplifying access: Team Embracement as a demand management strategy in Primary Health Care (APS)
author Camargo, Diangeli Soares
author_facet Camargo, Diangeli Soares
Lodeiro Castanheira, Elen Rose [UNESP]
author_role author
author2 Lodeiro Castanheira, Elen Rose [UNESP]
author2_role author
dc.contributor.none.fl_str_mv Univ Anhembi Morumbi
Universidade Estadual Paulista (Unesp)
dc.contributor.author.fl_str_mv Camargo, Diangeli Soares
Lodeiro Castanheira, Elen Rose [UNESP]
dc.subject.por.fl_str_mv Access to health services
Primary Care
Family Health
topic Access to health services
Primary Care
Family Health
description Experiences of access reorganization to promote the utilization of health services in a rational and inclusive way have been frequent in the sphere of the Family Health Strategy. This study focuses on one of these experiences through the implementation of Team Embracement in the city of Sao Bernardo do Campo, State of Sao Paulo, Brazil. A qualitative case study investigated the experience of 12 Family Health Strategy professionals. It was concluded that Team Embracement was a product of the workers' protagonism, as they dared to assume demand management to produce changes. The main results include a significant reduction in the waiting time for medical appointments and the greater satisfaction of the individuals involved, indicating that Team Embracement is a positive experience that has amplified the access to health services and has tackled one of the greatest problems of the Brazilian National Health System.
publishDate 2020
dc.date.none.fl_str_mv 2020-01-01
2021-06-25T12:34:05Z
2021-06-25T12:34:05Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.1590/Interface.190600
Interface-comunicacao Saude Educacao. Botucatu: Univ Estadual Paulista-unesp, v. 24, 17 p., 2020.
1414-3283
http://hdl.handle.net/11449/209932
10.1590/Interface.190600
S1414-32832020000200217
WOS:000609175900012
S1414-32832020000200217.pdf
url http://dx.doi.org/10.1590/Interface.190600
http://hdl.handle.net/11449/209932
identifier_str_mv Interface-comunicacao Saude Educacao. Botucatu: Univ Estadual Paulista-unesp, v. 24, 17 p., 2020.
1414-3283
10.1590/Interface.190600
S1414-32832020000200217
WOS:000609175900012
S1414-32832020000200217.pdf
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv Interface-comunicacao Saude Educacao
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 17
application/pdf
dc.publisher.none.fl_str_mv Univ Estadual Paulista-unesp
publisher.none.fl_str_mv Univ Estadual Paulista-unesp
dc.source.none.fl_str_mv Web of Science
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv repositoriounesp@unesp.br
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