Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UNESP |
Texto Completo: | http://dx.doi.org/10.1108/BPMJ-10-2013-0139 http://hdl.handle.net/11449/177316 |
Resumo: | Purpose – The purpose of this paper is to create a conceptual proposal that considers the relevant aspects to guide the promotion and evolution of corporate sustainability performance measurement systems (SPMSs) from a perspective of business process management. Design/methodology/approach – This study is divided into two phases. The first phase is a literature review with the study question was, “Which aspects need to be considered for promoting and evolving SPMS with a focus on business processes?” The second phase involved comparing these approaches and presenting a conceptual proposal with the relevant aspects for promoting and evolving a corporate SPMS. Findings – In the literature review, the following aspects were considered relevant to promoting sustainability: strategy, integration, stakeholders, evolution over time and business processes. The conceptual proposal found each aspect relevant and complementary presented consideration for each, forming one SPMS pentagon. Research limitations/implications – The comparison between the approaches is conceptual. Practical implications – This study can help organizations address the evolution of their measurement systems systemically. Originality/value – The summaries of the main considerations and evaluation issues provide starting points for organizations, researchers and students involved in sustainability-related matters. The discussion presented here can help organizations identify the strengths and weaknesses of their measurement systems and provide a basis for the promotion and implementation of improvements. |
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Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposalBusiness process managementCorporate strategyMeasurement of performancePentagonal frameworkPromotion of sustainabilitySustainabilityPurpose – The purpose of this paper is to create a conceptual proposal that considers the relevant aspects to guide the promotion and evolution of corporate sustainability performance measurement systems (SPMSs) from a perspective of business process management. Design/methodology/approach – This study is divided into two phases. The first phase is a literature review with the study question was, “Which aspects need to be considered for promoting and evolving SPMS with a focus on business processes?” The second phase involved comparing these approaches and presenting a conceptual proposal with the relevant aspects for promoting and evolving a corporate SPMS. Findings – In the literature review, the following aspects were considered relevant to promoting sustainability: strategy, integration, stakeholders, evolution over time and business processes. The conceptual proposal found each aspect relevant and complementary presented consideration for each, forming one SPMS pentagon. Research limitations/implications – The comparison between the approaches is conceptual. Practical implications – This study can help organizations address the evolution of their measurement systems systemically. Originality/value – The summaries of the main considerations and evaluation issues provide starting points for organizations, researchers and students involved in sustainability-related matters. The discussion presented here can help organizations identify the strengths and weaknesses of their measurement systems and provide a basis for the promotion and implementation of improvements.Business Administration Department, College of Economics, Business and Accounting at Ribeirão Preto FEA-RP, University of São PauloUNESP – Univ Estadual Paulista (Sao Paulo State University)UNESP – Univ Estadual Paulista (Sao Paulo State University)Universidade de São Paulo (USP)Universidade Estadual Paulista (Unesp)Pádua, Silvia Inês DallavalleJabbour, Charbel José Chiappetta [UNESP]2018-12-11T17:24:54Z2018-12-11T17:24:54Z2015-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article403-418application/pdfhttp://dx.doi.org/10.1108/BPMJ-10-2013-0139Business Process Management Journal, v. 21, n. 2, p. 403-418, 2015.1463-7154http://hdl.handle.net/11449/17731610.1108/BPMJ-10-2013-01392-s2.0-849247635862-s2.0-84924763586.pdfScopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengBusiness Process Management Journal0,465info:eu-repo/semantics/openAccess2024-06-28T13:18:22Zoai:repositorio.unesp.br:11449/177316Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T22:19:43.793808Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal |
title |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal |
spellingShingle |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal Pádua, Silvia Inês Dallavalle Business process management Corporate strategy Measurement of performance Pentagonal framework Promotion of sustainability Sustainability |
title_short |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal |
title_full |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal |
title_fullStr |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal |
title_full_unstemmed |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal |
title_sort |
Promotion and evolution of sustainability performance measurement systems from a perspective of business process management: From a literature review to a pentagonal proposal |
author |
Pádua, Silvia Inês Dallavalle |
author_facet |
Pádua, Silvia Inês Dallavalle Jabbour, Charbel José Chiappetta [UNESP] |
author_role |
author |
author2 |
Jabbour, Charbel José Chiappetta [UNESP] |
author2_role |
author |
dc.contributor.none.fl_str_mv |
Universidade de São Paulo (USP) Universidade Estadual Paulista (Unesp) |
dc.contributor.author.fl_str_mv |
Pádua, Silvia Inês Dallavalle Jabbour, Charbel José Chiappetta [UNESP] |
dc.subject.por.fl_str_mv |
Business process management Corporate strategy Measurement of performance Pentagonal framework Promotion of sustainability Sustainability |
topic |
Business process management Corporate strategy Measurement of performance Pentagonal framework Promotion of sustainability Sustainability |
description |
Purpose – The purpose of this paper is to create a conceptual proposal that considers the relevant aspects to guide the promotion and evolution of corporate sustainability performance measurement systems (SPMSs) from a perspective of business process management. Design/methodology/approach – This study is divided into two phases. The first phase is a literature review with the study question was, “Which aspects need to be considered for promoting and evolving SPMS with a focus on business processes?” The second phase involved comparing these approaches and presenting a conceptual proposal with the relevant aspects for promoting and evolving a corporate SPMS. Findings – In the literature review, the following aspects were considered relevant to promoting sustainability: strategy, integration, stakeholders, evolution over time and business processes. The conceptual proposal found each aspect relevant and complementary presented consideration for each, forming one SPMS pentagon. Research limitations/implications – The comparison between the approaches is conceptual. Practical implications – This study can help organizations address the evolution of their measurement systems systemically. Originality/value – The summaries of the main considerations and evaluation issues provide starting points for organizations, researchers and students involved in sustainability-related matters. The discussion presented here can help organizations identify the strengths and weaknesses of their measurement systems and provide a basis for the promotion and implementation of improvements. |
publishDate |
2015 |
dc.date.none.fl_str_mv |
2015-01-01 2018-12-11T17:24:54Z 2018-12-11T17:24:54Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://dx.doi.org/10.1108/BPMJ-10-2013-0139 Business Process Management Journal, v. 21, n. 2, p. 403-418, 2015. 1463-7154 http://hdl.handle.net/11449/177316 10.1108/BPMJ-10-2013-0139 2-s2.0-84924763586 2-s2.0-84924763586.pdf |
url |
http://dx.doi.org/10.1108/BPMJ-10-2013-0139 http://hdl.handle.net/11449/177316 |
identifier_str_mv |
Business Process Management Journal, v. 21, n. 2, p. 403-418, 2015. 1463-7154 10.1108/BPMJ-10-2013-0139 2-s2.0-84924763586 2-s2.0-84924763586.pdf |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Business Process Management Journal 0,465 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
403-418 application/pdf |
dc.source.none.fl_str_mv |
Scopus reponame:Repositório Institucional da UNESP instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Repositório Institucional da UNESP |
collection |
Repositório Institucional da UNESP |
repository.name.fl_str_mv |
Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP) |
repository.mail.fl_str_mv |
|
_version_ |
1808129415562919936 |