Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)

Detalhes bibliográficos
Autor(a) principal: Mogollón, Juan Bernardo Montoya [UNESP]
Data de Publicação: 2016
Outros Autores: De Carvalho Madio, Telma Campanha [UNESP]
Tipo de documento: Artigo
Idioma: spa
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://dx.doi.org/10.5195/biblios.2016.278
http://hdl.handle.net/11449/168589
Resumo: This paper analyses twelve administrative departments in a bank and their relationships in documentaries terms (flows). The study was developed by a research unit applying Social Network Analysis (SNA). The objetive of this research was identify the relationship ways between these areas, highlighting their strengths and/or weaknesses, and their relations with others areas in the organization. Finally, this analysis tries to offer the opportunity to understand how actors relate within an organization, to project possible solutions in terms of relationships and documentary dissemination, an activity with visible difficulties still today.
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spelling Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)Documentary flow between administrative areas of a bank: An approach from the analysis of networks (SNA)Betweenness centralityCloseness centralityCompaniesDegree centralityInformation disseminationRecords managementSocial capitalSocial network analysesThis paper analyses twelve administrative departments in a bank and their relationships in documentaries terms (flows). The study was developed by a research unit applying Social Network Analysis (SNA). The objetive of this research was identify the relationship ways between these areas, highlighting their strengths and/or weaknesses, and their relations with others areas in the organization. Finally, this analysis tries to offer the opportunity to understand how actors relate within an organization, to project possible solutions in terms of relationships and documentary dissemination, an activity with visible difficulties still today.Universidade Estadual Paulista Júlio de Mesquita Filho - UNESPUniversidade Estadual Paulista Júlio de Mesquita Filho - UNESPUniversidade Estadual Paulista (Unesp)Mogollón, Juan Bernardo Montoya [UNESP]De Carvalho Madio, Telma Campanha [UNESP]2018-12-11T16:42:04Z2018-12-11T16:42:04Z2016-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article46-62application/pdfhttp://dx.doi.org/10.5195/biblios.2016.278Biblios, n. 62, p. 46-62, 2016.1562-4730http://hdl.handle.net/11449/16858910.5195/biblios.2016.2782-s2.0-849640057782-s2.0-84964005778.pdfScopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPspaBiblios0,132info:eu-repo/semantics/openAccess2023-10-21T06:08:24Zoai:repositorio.unesp.br:11449/168589Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T15:32:00.099270Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
Documentary flow between administrative areas of a bank: An approach from the analysis of networks (SNA)
title Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
spellingShingle Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
Mogollón, Juan Bernardo Montoya [UNESP]
Betweenness centrality
Closeness centrality
Companies
Degree centrality
Information dissemination
Records management
Social capital
Social network analyses
title_short Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
title_full Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
title_fullStr Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
title_full_unstemmed Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
title_sort Flujo documental entre áreas administrativas de una entidad bancaria: Una aproximación desde el análisis de redes sociales (ARS)
author Mogollón, Juan Bernardo Montoya [UNESP]
author_facet Mogollón, Juan Bernardo Montoya [UNESP]
De Carvalho Madio, Telma Campanha [UNESP]
author_role author
author2 De Carvalho Madio, Telma Campanha [UNESP]
author2_role author
dc.contributor.none.fl_str_mv Universidade Estadual Paulista (Unesp)
dc.contributor.author.fl_str_mv Mogollón, Juan Bernardo Montoya [UNESP]
De Carvalho Madio, Telma Campanha [UNESP]
dc.subject.por.fl_str_mv Betweenness centrality
Closeness centrality
Companies
Degree centrality
Information dissemination
Records management
Social capital
Social network analyses
topic Betweenness centrality
Closeness centrality
Companies
Degree centrality
Information dissemination
Records management
Social capital
Social network analyses
description This paper analyses twelve administrative departments in a bank and their relationships in documentaries terms (flows). The study was developed by a research unit applying Social Network Analysis (SNA). The objetive of this research was identify the relationship ways between these areas, highlighting their strengths and/or weaknesses, and their relations with others areas in the organization. Finally, this analysis tries to offer the opportunity to understand how actors relate within an organization, to project possible solutions in terms of relationships and documentary dissemination, an activity with visible difficulties still today.
publishDate 2016
dc.date.none.fl_str_mv 2016-01-01
2018-12-11T16:42:04Z
2018-12-11T16:42:04Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.5195/biblios.2016.278
Biblios, n. 62, p. 46-62, 2016.
1562-4730
http://hdl.handle.net/11449/168589
10.5195/biblios.2016.278
2-s2.0-84964005778
2-s2.0-84964005778.pdf
url http://dx.doi.org/10.5195/biblios.2016.278
http://hdl.handle.net/11449/168589
identifier_str_mv Biblios, n. 62, p. 46-62, 2016.
1562-4730
10.5195/biblios.2016.278
2-s2.0-84964005778
2-s2.0-84964005778.pdf
dc.language.iso.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv Biblios
0,132
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 46-62
application/pdf
dc.source.none.fl_str_mv Scopus
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv
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