Um estudo sobre o papel da cultura organizacional no desenvolvimento e controle de sistemas de gestão integrado

• Autor(a) principal: Santos, Gabriel Romão dos [UNESP]
• Data de Publicação: 2018
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da UNESP
• Texto Completo: http://hdl.handle.net/11449/203001; http://www.athena.biblioteca.unesp.br/exlibris/bd/capelo/2019-10-22/000918380.pdf
• topic: Administração de empresas - Aspectos ambientais; Cultura organizacional; Gestão ambiental; Administração de projetos - Environmental aspects

An integrated management system (IMS) is a management tool that contributes to the improvement of efficiency in companies regarding environmental performance, quality, occupational safety and health, social responsibility issues, among others. It is a system that supports the structure of environmental management systems (ISO 14001), quality management system (ISO 9001), occupational health and safety system (OHSAS 18001) and corporate social responsibility system (SA 8000) or any other system integrated company. Organizational culture, in turn, describes the notion of values, beliefs, attitudes, and assumptions that are shared among members of a company that are used to perform routine tasks and to generate good social relationship. The implementation of an IMS, due to its high structuring, will impact the company's procedures, bureaucracy, accomplishment of tasks, habits of the members, among many other factors, that is, it will have a great impact on the organizational culture. In addition to this, the presence of a conservative and reactive culture could hinder the integration of systems, rejecting the system due to the maintenance of old habits and traditions that prevent the advance of new management tools. The objective of this research is to analyze the synergies and antagonisms of the organizational culture with the integrated management systems, through deep literature analysis and a case study in an industrial company. From the analysis of the literature, a matrix of correlation was elaborated between the IMS and organizational culture pillars, allowing to observe theoretical relations among the studied subjects. In addition, a case study was carried out in an industrial company, which was related to the proposed theoretical matrix and analyzes were made that support the formation of the proposed framework of synergies ... (Complete abstract click electronic access below)