Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído
Autor(a) principal: | |
---|---|
Data de Publicação: | 2021 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca de teses e dissertações da Universidade de Passo Fundo (BDTD UPF) |
Texto Completo: | http://tede.upf.br:8080/jspui/handle/tede/2120 |
Resumo: | In relation of Technology, the software development is an area that is in constant change, through the emergence of new technologies, processes and market competition, and for this, companies need to adapt to changes. And in relation to the software development in the requirements area, at the stage of elicitation is very important to comprehend the requirements to offer effective solutions. For this, a case study was carried out, applying the Design Thinkingapproach, to perform the elicitation of requirements in a Remote and Distributed Work environment for a customer of a trade that needed to adapt to the changes that have been taking place. The data analyzed were through the deliverables from activities and demographic questionnaire. The results obtained suggest that it was possible to carry out the activities developed during the design thinking phases, which were Immersion, Ideation and Prototyping, where all activities and communication were remotely and through the Moodle Virtual Environment. It was observed that the persons, even without experience with the concepts addressed of Design Thinking, were able toperform all the phases worked and presented solutions to the presented problem. In relation to the concepts worked and the way of working in a remote and distributed environment, proved to be efficient because the persons were able to perform all the activities, and through the analysis of the questionnaire it could be observed that it was possible to use the Design Thinking approach to elicitate requirements in a Remote and Distributed Work environment. |
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Zanatta, Alexandre Lazaretti44043015020http://lattes.cnpq.br/198848611587994090619900091http://lattes.cnpq.br/4524466200841585Maciel, Márcia Hortência Fonseca Ribeiro Nardes2021-11-29T18:13:00Z2021-03-31MACIEL, Márcia Hortência Fonseca Ribeiro Nardes. Uso do Design Thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído. 2021. 128 f. Dissertação (Mestrado em Computação Aplicada) - Universidade de Passo Fundo, Passo Fundo, RS, 2021.http://tede.upf.br:8080/jspui/handle/tede/2120In relation of Technology, the software development is an area that is in constant change, through the emergence of new technologies, processes and market competition, and for this, companies need to adapt to changes. And in relation to the software development in the requirements area, at the stage of elicitation is very important to comprehend the requirements to offer effective solutions. For this, a case study was carried out, applying the Design Thinkingapproach, to perform the elicitation of requirements in a Remote and Distributed Work environment for a customer of a trade that needed to adapt to the changes that have been taking place. The data analyzed were through the deliverables from activities and demographic questionnaire. The results obtained suggest that it was possible to carry out the activities developed during the design thinking phases, which were Immersion, Ideation and Prototyping, where all activities and communication were remotely and through the Moodle Virtual Environment. It was observed that the persons, even without experience with the concepts addressed of Design Thinking, were able toperform all the phases worked and presented solutions to the presented problem. In relation to the concepts worked and the way of working in a remote and distributed environment, proved to be efficient because the persons were able to perform all the activities, and through the analysis of the questionnaire it could be observed that it was possible to use the Design Thinking approach to elicitate requirements in a Remote and Distributed Work environment.Em relação a Tecnologia, o desenvolvimento de software é uma área que está em constante mudança, seja através do surgimento de novas tecnologias, processos e concorrência de mercado, e para isso as empresas precisam se adaptar às mudanças. E em relação ao desenvolvimento de software na área de requisitos, na etapa de elicitação é importante compreender os requisitos para poder oferecer soluções eficazes. Para isso, foi realizado um estudo de caso, aplicando a abordagem do Design Thinking, para realizar a elicitação de requisitos num ambiente de Trabalho Remoto e Distribuído para um cliente de um comércio que precisava se adaptar às mudanças que vem ocorrendo. Os dados analisados foram através dos entregáveis das atividades e do questionário demográfico. Os resultados obtidos sugerem que foi possível realizar as atividades desenvolvidas durante as fases do Design Thinking, que foram a Imersão, Ideação e Prototipação, onde todas as atividades e comunicação foram de forma remota e através do Ambiente Virtual Moodle. Observou- se que os sujeitos, mesmo não tendo experiência com os conceitos abordados de Design Thinking, conseguiram realizar todas as fases trabalhadas e apresentaram soluções para o problema apresentado. Em relação aos conceitos trabalhados e a forma de trabalhar em um ambiente remoto e distribuído mostrou-se ser eficiente, pois os sujeitos conseguiram realizar todas as atividades, e através da análise do questionário pode-se observar-se que foi possível utilizar a abordagem do Design Thinking para elicitar requisitos em um ambiente Trabalho Remoto e Distribuído.Submitted by Aline Rezende (alinerezende@upf.br) on 2021-11-29T18:13:00Z No. of bitstreams: 1 2021MarciaHortencia.pdf: 12089919 bytes, checksum: a62b79d0ce9b46f5ac8134774404a60b (MD5)Made available in DSpace on 2021-11-29T18:13:00Z (GMT). No. of bitstreams: 1 2021MarciaHortencia.pdf: 12089919 bytes, checksum: a62b79d0ce9b46f5ac8134774404a60b (MD5) Previous issue date: 2021-03-31application/pdfporUniversidade de Passo FundoPrograma de Pós-Graduação em Computação AplicadaUPFBrasilInstituto de Ciências Exatas e Geociências – ICEGSoftware - DesenvolvimentoTeletrabalhoDesign thinkingMETODOLOGIA E TECNICAS DA COMPUTACAO::ENGENHARIA DE SOFTWAREUso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuídoUse of Design thinking in requirements elicitation in a remote and distributed work environmentinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-70926567600265482650050060061067264934210586263330939621455930608info:eu-repo/semantics/openAccessreponame:Biblioteca de teses e dissertações da Universidade de Passo Fundo (BDTD UPF)instname:Universidade de Passo Fundo (UPF)instacron:UPFORIGINAL2021MarciaHortencia.pdf2021MarciaHortencia.pdfapplication/pdf12089919http://tede.upf.br:8080/jspui/bitstream/tede/2120/2/2021MarciaHortencia.pdfa62b79d0ce9b46f5ac8134774404a60bMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82053http://tede.upf.br:8080/jspui/bitstream/tede/2120/1/license.txt1ea0bfd7af108792edd8df732bb777fcMD51tede/21202021-11-29 16:13:00.371oai:tede.upf.br: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Biblioteca Digital de Teses e DissertaçõesPUBhttp://tede.upf.br/oai/requestbiblio@upf.br || bio@upf.br || cas@upf.br || car@upf.br || lve@upf.br || sar@upf.br || sol@upf.br || upfmundi@upf.br || jucelei@upf.bropendoar:2021-11-29T18:13Biblioteca de teses e dissertações da Universidade de Passo Fundo (BDTD UPF) - Universidade de Passo Fundo (UPF)false |
dc.title.por.fl_str_mv |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído |
dc.title.alternative.eng.fl_str_mv |
Use of Design thinking in requirements elicitation in a remote and distributed work environment |
title |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído |
spellingShingle |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído Maciel, Márcia Hortência Fonseca Ribeiro Nardes Software - Desenvolvimento Teletrabalho Design thinking METODOLOGIA E TECNICAS DA COMPUTACAO::ENGENHARIA DE SOFTWARE |
title_short |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído |
title_full |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído |
title_fullStr |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído |
title_full_unstemmed |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído |
title_sort |
Uso do Design thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído |
author |
Maciel, Márcia Hortência Fonseca Ribeiro Nardes |
author_facet |
Maciel, Márcia Hortência Fonseca Ribeiro Nardes |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Zanatta, Alexandre Lazaretti |
dc.contributor.advisor1ID.fl_str_mv |
44043015020 |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/1988486115879940 |
dc.contributor.authorID.fl_str_mv |
90619900091 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/4524466200841585 |
dc.contributor.author.fl_str_mv |
Maciel, Márcia Hortência Fonseca Ribeiro Nardes |
contributor_str_mv |
Zanatta, Alexandre Lazaretti |
dc.subject.por.fl_str_mv |
Software - Desenvolvimento Teletrabalho Design thinking |
topic |
Software - Desenvolvimento Teletrabalho Design thinking METODOLOGIA E TECNICAS DA COMPUTACAO::ENGENHARIA DE SOFTWARE |
dc.subject.cnpq.fl_str_mv |
METODOLOGIA E TECNICAS DA COMPUTACAO::ENGENHARIA DE SOFTWARE |
description |
In relation of Technology, the software development is an area that is in constant change, through the emergence of new technologies, processes and market competition, and for this, companies need to adapt to changes. And in relation to the software development in the requirements area, at the stage of elicitation is very important to comprehend the requirements to offer effective solutions. For this, a case study was carried out, applying the Design Thinkingapproach, to perform the elicitation of requirements in a Remote and Distributed Work environment for a customer of a trade that needed to adapt to the changes that have been taking place. The data analyzed were through the deliverables from activities and demographic questionnaire. The results obtained suggest that it was possible to carry out the activities developed during the design thinking phases, which were Immersion, Ideation and Prototyping, where all activities and communication were remotely and through the Moodle Virtual Environment. It was observed that the persons, even without experience with the concepts addressed of Design Thinking, were able toperform all the phases worked and presented solutions to the presented problem. In relation to the concepts worked and the way of working in a remote and distributed environment, proved to be efficient because the persons were able to perform all the activities, and through the analysis of the questionnaire it could be observed that it was possible to use the Design Thinking approach to elicitate requirements in a Remote and Distributed Work environment. |
publishDate |
2021 |
dc.date.accessioned.fl_str_mv |
2021-11-29T18:13:00Z |
dc.date.issued.fl_str_mv |
2021-03-31 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
MACIEL, Márcia Hortência Fonseca Ribeiro Nardes. Uso do Design Thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído. 2021. 128 f. Dissertação (Mestrado em Computação Aplicada) - Universidade de Passo Fundo, Passo Fundo, RS, 2021. |
dc.identifier.uri.fl_str_mv |
http://tede.upf.br:8080/jspui/handle/tede/2120 |
identifier_str_mv |
MACIEL, Márcia Hortência Fonseca Ribeiro Nardes. Uso do Design Thinking na elicitação de requisitos em ambiente de trabalho remoto e distribuído. 2021. 128 f. Dissertação (Mestrado em Computação Aplicada) - Universidade de Passo Fundo, Passo Fundo, RS, 2021. |
url |
http://tede.upf.br:8080/jspui/handle/tede/2120 |
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por |
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por |
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info:eu-repo/semantics/openAccess |
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openAccess |
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Universidade de Passo Fundo |
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Programa de Pós-Graduação em Computação Aplicada |
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UPF |
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Brasil |
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Instituto de Ciências Exatas e Geociências – ICEG |
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Universidade de Passo Fundo |
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