Working Conditions and Meanings of Working Experience: The Case of the Justice Workers

Detalhes bibliográficos
Autor(a) principal: Hostensky, Elka Lima
Data de Publicação: 2022
Outros Autores: Blanch, Josep Maria, Ochoa, Paola, Roesler, Vera Regina
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Psicologia (Universidade Presbiteriana Mackenzie. Online)
Texto Completo: http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15512
Resumo: Introduction. The optimal functioning of organizations requires that workers are satisfied with their working conditions and assign positive meanings to their work activity. The reforms of the Brazilian judicial system created opportunities to improve services and customer service. The objective of this investigation was to analyze the relationship that justice workers establish between the evaluation of their working conditions and the subjectivation of their own professional experience, understood as the set of meanings they give to this work. Method. A sample of 1,537 workers in the sector answered the Questionnaire on Working Conditions (qCT) and a question about the meaning of their own work experience. A correspondence analysis made it possible to represent in contingency tables the relationships between the categories of quantitative assessment of working conditions and the qualitative meanings attributed to work experience. Results. Those who scored negatively on working conditions evaluated their work experience in terms of discomfort, fatigue, injustice and little commitment. Those who rated them positively judged their experience in terms of opportunities, relationships, and commitment. Conclusions. The study provides empirical foundations and theoretical criteria for a redesign of the working conditions of the justice system that minimize psychosocial risks for civil servants.
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spelling Working Conditions and Meanings of Working Experience: The Case of the Justice WorkersCondiciones de Trabajo y Significados de la Experiencia Laboral: El Caso de los Trabajadores de la Justicia Condições de Trabalho e Significados da Experiência Laboral: O Caso dos Trabalhadores da Justiça working conditionsmeaning of workjusticeengagementburnoutcondiciones de trabajosignificado del trabajojusticiaengagementburnoutcondições de trabalhosignificado de trabalhojustiçaengagementburnoutIntroduction. The optimal functioning of organizations requires that workers are satisfied with their working conditions and assign positive meanings to their work activity. The reforms of the Brazilian judicial system created opportunities to improve services and customer service. The objective of this investigation was to analyze the relationship that justice workers establish between the evaluation of their working conditions and the subjectivation of their own professional experience, understood as the set of meanings they give to this work. Method. A sample of 1,537 workers in the sector answered the Questionnaire on Working Conditions (qCT) and a question about the meaning of their own work experience. A correspondence analysis made it possible to represent in contingency tables the relationships between the categories of quantitative assessment of working conditions and the qualitative meanings attributed to work experience. Results. Those who scored negatively on working conditions evaluated their work experience in terms of discomfort, fatigue, injustice and little commitment. Those who rated them positively judged their experience in terms of opportunities, relationships, and commitment. Conclusions. The study provides empirical foundations and theoretical criteria for a redesign of the working conditions of the justice system that minimize psychosocial risks for civil servants.Introducción. El funcionamiento óptimo de las organizaciones requiere que los trabajadores estén satisfechos con sus condiciones de trabajo y asignen significados positivos a su actividad laboral. Las reformas del sistema judicial brasileño generaron oportunidades para la mejora de los servicios y de la atención al público. El objetivo de este estudio fue evaluar el grado de satisfacción de los servidores judiciales con sus nuevas condiciones laborales e identificar las palabras clave con que significaron su experiencia laboral. Método. Una muestra de 1.537 trabajadores del sector respondió el Cuestionario de Condiciones de Trabajo (qCT) y una pregunta sobre el significado de la propia experiencia laboral. Un análisis de correspondencias permitió representar en tablas de contingencia las relaciones entre las categorías de valoración cuantitativa de las condiciones de trabajo y los significados cualitativos atribuidos a la experiencia laboral. Resultados. Quienes puntuaron negativamente en condiciones laborales valoraron su experiencia laboral en términos de malestar, fatiga, injusticia y poco compromiso. Quienes las puntuaron positivamente juzgaron su experiencia en términos de oportunidades, relaciones y compromiso. Conclusiones. El estudio proporciona fundamentos empíricos y criterios teóricos para un rediseño de las condiciones de trabajo del sistema de justicia que minimicen los riesgos psicosociales.Introdução. O funcionamento ideal das organizações requer que os trabalhadores estejam satisfeitos com suas condições de trabalho e atribuam significados positivos à sua atividade de trabalho. As reformas do sistema judiciário brasileiro criaram oportunidades para melhorar os serviços e o atendimento ao cliente. O objetivo desta investigação foi o de analisar a relação que os trabalhadores da justiça estabelecem entre a avaliação de suas condições de trabalho e a subjetivação de sua própria experiência profissional, entendida como o conjunto de significados que dão a este trabalho. Método. Uma amostra de 1.537 trabalhadores do setor respondeu ao Questionário sobre Condições de Trabalho (qCT) e a uma pergunta sobre o significado da própria experiência laboral. A análise de correspondência permitiu representar em tabelas de contingência as relações entre as categorias de avaliação quantitativa das condições de trabalho e os significados qualitativos atribuídos à experiência de trabalho. Resultados. Aqueles que pontuaram negativamente em condições de trabalho avaliaram sua experiência de trabalho em termos de desconforto, fadiga, injustiça e pouco comprometimento. Aqueles que os avaliaram positivamente avaliaram sua experiência em termos de oportunidades, relacionamentos e compromisso. Conclusões. O estudo fornece fundamentos empíricos e critérios teóricos para um redesenho das condições de trabalho do sistema de justiça que minimizem os riscos psicossociais para os servidores públicos.Editora Mackenzie2022-09-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://editorarevistas.mackenzie.br/index.php/ptp/article/view/1551210.5935/1980-6906/ePTPSS15512.enJournal Psychology: Theory and Practice ; Vol. 24 No. 3 (2022); ePTPSS15512Revista Psicologia: Teoría y Práctica; Vol. 24 Núm. 3 (2022); ePTPSS15512Revista Psicologia: Teoria e Prática; v. 24 n. 3 (2022); ePTPSS155121980-69061516-3687reponame:Psicologia (Universidade Presbiteriana Mackenzie. Online)instname:Universidade Presbiteriana Mackenzie (UPM)instacron:UPMenghttp://editorarevistas.mackenzie.br/index.php/ptp/article/view/15512/11564Copyright (c) 2022 Elka Lima Hostensky, Josep Maria Blanch, Paola Ochoa, Vera Regina Roeslerinfo:eu-repo/semantics/openAccessHostensky, Elka Lima Blanch, Josep Maria Ochoa, PaolaRoesler, Vera Regina 2022-11-07T20:38:11Zoai:ojs.editorarevistas.mackenzie.br:article/15512Revistahttp://editorarevistas.mackenzie.br/index.php/ptp/indexPRIhttp://editorarevistas.mackenzie.br/index.php/ptp/oairevistapsico@mackenzie.br1980-69061516-3687opendoar:2023-01-12T16:40:08.731991Psicologia (Universidade Presbiteriana Mackenzie. Online) - Universidade Presbiteriana Mackenzie (UPM)false
dc.title.none.fl_str_mv Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
Condiciones de Trabajo y Significados de la Experiencia Laboral: El Caso de los Trabajadores de la Justicia
Condições de Trabalho e Significados da Experiência Laboral: O Caso dos Trabalhadores da Justiça
title Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
spellingShingle Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
Hostensky, Elka Lima
working conditions
meaning of work
justice
engagement
burnout
condiciones de trabajo
significado del trabajo
justicia
engagement
burnout
condições de trabalho
significado de trabalho
justiça
engagement
burnout
title_short Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
title_full Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
title_fullStr Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
title_full_unstemmed Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
title_sort Working Conditions and Meanings of Working Experience: The Case of the Justice Workers
author Hostensky, Elka Lima
author_facet Hostensky, Elka Lima
Blanch, Josep Maria
Ochoa, Paola
Roesler, Vera Regina
author_role author
author2 Blanch, Josep Maria
Ochoa, Paola
Roesler, Vera Regina
author2_role author
author
author
dc.contributor.author.fl_str_mv Hostensky, Elka Lima
Blanch, Josep Maria
Ochoa, Paola
Roesler, Vera Regina
dc.subject.por.fl_str_mv working conditions
meaning of work
justice
engagement
burnout
condiciones de trabajo
significado del trabajo
justicia
engagement
burnout
condições de trabalho
significado de trabalho
justiça
engagement
burnout
topic working conditions
meaning of work
justice
engagement
burnout
condiciones de trabajo
significado del trabajo
justicia
engagement
burnout
condições de trabalho
significado de trabalho
justiça
engagement
burnout
description Introduction. The optimal functioning of organizations requires that workers are satisfied with their working conditions and assign positive meanings to their work activity. The reforms of the Brazilian judicial system created opportunities to improve services and customer service. The objective of this investigation was to analyze the relationship that justice workers establish between the evaluation of their working conditions and the subjectivation of their own professional experience, understood as the set of meanings they give to this work. Method. A sample of 1,537 workers in the sector answered the Questionnaire on Working Conditions (qCT) and a question about the meaning of their own work experience. A correspondence analysis made it possible to represent in contingency tables the relationships between the categories of quantitative assessment of working conditions and the qualitative meanings attributed to work experience. Results. Those who scored negatively on working conditions evaluated their work experience in terms of discomfort, fatigue, injustice and little commitment. Those who rated them positively judged their experience in terms of opportunities, relationships, and commitment. Conclusions. The study provides empirical foundations and theoretical criteria for a redesign of the working conditions of the justice system that minimize psychosocial risks for civil servants.
publishDate 2022
dc.date.none.fl_str_mv 2022-09-09
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15512
10.5935/1980-6906/ePTPSS15512.en
url http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15512
identifier_str_mv 10.5935/1980-6906/ePTPSS15512.en
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv http://editorarevistas.mackenzie.br/index.php/ptp/article/view/15512/11564
dc.rights.driver.fl_str_mv Copyright (c) 2022 Elka Lima Hostensky, Josep Maria Blanch, Paola Ochoa, Vera Regina Roesler
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2022 Elka Lima Hostensky, Josep Maria Blanch, Paola Ochoa, Vera Regina Roesler
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Editora Mackenzie
publisher.none.fl_str_mv Editora Mackenzie
dc.source.none.fl_str_mv Journal Psychology: Theory and Practice ; Vol. 24 No. 3 (2022); ePTPSS15512
Revista Psicologia: Teoría y Práctica; Vol. 24 Núm. 3 (2022); ePTPSS15512
Revista Psicologia: Teoria e Prática; v. 24 n. 3 (2022); ePTPSS15512
1980-6906
1516-3687
reponame:Psicologia (Universidade Presbiteriana Mackenzie. Online)
instname:Universidade Presbiteriana Mackenzie (UPM)
instacron:UPM
instname_str Universidade Presbiteriana Mackenzie (UPM)
instacron_str UPM
institution UPM
reponame_str Psicologia (Universidade Presbiteriana Mackenzie. Online)
collection Psicologia (Universidade Presbiteriana Mackenzie. Online)
repository.name.fl_str_mv Psicologia (Universidade Presbiteriana Mackenzie. Online) - Universidade Presbiteriana Mackenzie (UPM)
repository.mail.fl_str_mv revistapsico@mackenzie.br
_version_ 1797051381399420928

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