Analysing the satisfaction of local residents towards tourism: the case of a destination in the Algarve, Portugal

• Autor(a) principal: Guerreiro, Maria Manuela
• Data de Publicação: 2008
• Outros Autores: Mendes, Júlio da Costa, Valle, Patrícia Oom do, Silva, João Albino
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Turismo em Análise
• Texto Completo: https://www.revistas.usp.br/rta/article/view/14166
• topic: residentes; impactos; atributos; satisfação; destino turístico.; residents; impacts; attributes; satisfaction; tourism destination.

The purpose of this paper is to analyse local residents' satisfaction and attitude towards tourism in a tourism destination area located in Algarve, the most important tourism destination of the country. Using a list of 30 attributes of tourism destinations, identified in an extensive literature review on the subject, this study evaluates the attitudes of residents by taking two aspects into consideration: how residents rate the importance of each attribute for their region, and how satisfied they are with each attribute given their status of residence. All the attributes were evaluated using a measurement scale of five items. Finally, we present suggestions that should be considered by organisations involved in destination management, whether at the regional or local level.