Burnout Syndrome: population-based study on public servants
Autor(a) principal: | |
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Data de Publicação: | 2012 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista de Saúde Pública |
Texto Completo: | https://www.revistas.usp.br/rsp/article/view/53461 |
Resumo: | OBJECTIVE: To identify predictors of burnout syndrome among workers in the public sector. METHODS: Cross-sectional study with a representative sample consisting of 879 municipal civil servants in a city of the metropolitan region of Porto Alegre, Southern Brazil. In order to measure the demographic variables and related characteristics of work we used a questionnaire developed for this purpose.The perception of the work environment was measured by the Work Atmosphere Scale. The Maslach Burnout Inventory was used to assess burnout syndrome. Three multiple stepwise linear regression tests were performed, in which each dimension of the syndrome was considered outcome while the other variables were estimated as predictors, adjusted for gender and age. RESULTS: The variables related to perceptions of work environment were the ones which most contributed to the occurrence of burnout. Perceiving work as stressful and the presence of people who negatively affect the work environment contributed to the explanatory model of the three dimensions. There were nine variables which comprised a predictive model which explained 43% of Emotional Exhaustion. The variable 'perceives how stressful the job appeared to be' had the highest explanatory power. In Despersonalization, eight variables comprised 25% of the model and, once again, 'perceives how stressful the job appeared to be' was the variable with the highest explanatory power. 'Low Professional Fulfillment' revealed a set of variables with an explanatory power of 20%; a working environment considered to be good showed a higher weighting, showing it to be inversely associated. CONCLUSIONS: Public servants' perceptions of their work environment play an important role as a predictor of burnout. Viewing work as stressful and the presence of people who negatively affect the environment proved to be the elements of greatest importance. |
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Burnout Syndrome: population-based study on public servants Síndrome de Burnout: estudio de base poblacional con servidores del sector público Síndrome de Burnout: estudo de base populacional com servidores do setor público BurnoutEsgotamento ProfissionalepidemiologiaAdministração PúblicaSatisfação no trabalhoCondições de TrabalhoSaúde do TrabalhadorBurnoutAgotamiento ProfesionalepidemiologiaAdministración PúblicaSatisfacción en el TrabajoCondiciones de TrabajoSalud LaboralBurnoutProfessionalepidemiologyPublic AdministrationJob SatisfactionWorking ConditionsOccupational Health OBJECTIVE: To identify predictors of burnout syndrome among workers in the public sector. METHODS: Cross-sectional study with a representative sample consisting of 879 municipal civil servants in a city of the metropolitan region of Porto Alegre, Southern Brazil. In order to measure the demographic variables and related characteristics of work we used a questionnaire developed for this purpose.The perception of the work environment was measured by the Work Atmosphere Scale. The Maslach Burnout Inventory was used to assess burnout syndrome. Three multiple stepwise linear regression tests were performed, in which each dimension of the syndrome was considered outcome while the other variables were estimated as predictors, adjusted for gender and age. RESULTS: The variables related to perceptions of work environment were the ones which most contributed to the occurrence of burnout. Perceiving work as stressful and the presence of people who negatively affect the work environment contributed to the explanatory model of the three dimensions. There were nine variables which comprised a predictive model which explained 43% of Emotional Exhaustion. The variable 'perceives how stressful the job appeared to be' had the highest explanatory power. In Despersonalization, eight variables comprised 25% of the model and, once again, 'perceives how stressful the job appeared to be' was the variable with the highest explanatory power. 'Low Professional Fulfillment' revealed a set of variables with an explanatory power of 20%; a working environment considered to be good showed a higher weighting, showing it to be inversely associated. CONCLUSIONS: Public servants' perceptions of their work environment play an important role as a predictor of burnout. Viewing work as stressful and the presence of people who negatively affect the environment proved to be the elements of greatest importance. OBJETIVO: Identificar predictores del Síndrome de Burnout en trabajadores del sector público. MÉTODOS: Estudio transversal con muestra representativa de 879 servidores públicos municipales de una ciudad de la región metropolitana de Porto Alegre, RS, Brasil. Se utilizó un cuestionario elaborado para la colecta de variables demográficas y relacionadas a las características del trabajo. La percepción sobre el ambiente laboral fue analizada a partir de la Work Atmosphere Scale; para evaluar el síndrome de Burnout, se utilizó el Maslach Burnout Inventory. Se realizaron tres análisis de regresión linear múltiple por el método stepwise en el que cada dimensión del síndrome fue considerada como resultado, mientras que las demás variables fueron estimadas como predictores y controladas por sexo y edad. RESULTADOS: Las variables relacionadas a la percepción del ambiente de trabajo fueron las que más contribuyeron en la ocurrencia de burnout. La percepción del trabajo como estresante y la presencia de personas que causan confusión en el ambiente laboral participaron del modelo explicativo de las tres dimensiones. Nueve variables conformaron el modelo predictor, explicando 43% de la ocurrencia del agotamiento emocional. Percibir el trabajo como estresante presentó mayor poder explicativo. En la despersonalización, ocho variables constitutyeron el modelo en 25%; percibir el trabajo como estresante fue una vez más, la variable de mayor poder explicativo. La baja realización profesional mostró un conjunto de variables con poder explicativo de 20%; ambiente de trabajo considerado bueno, presentó mayor peso, asociándose inversamente. CONCLUSIÓN: La percepción de los servidores públicos sobre su ambiente de trabajo tiene importante papel como predictor del síndrome de Burnout. Evaluar el trabajo como estresante y presencia de personas que originan confusión en el ambiente se mostraron como elementos de mayor relevancia. OBJETIVO: Identificar preditores da síndrome de Burnout em trabalhadores do setor público. MÉTODOS: Estudo transversal com amostra representativa de 879 servidores públicos municipais de uma cidade da região metropolitana de Porto Alegre, RS. Utilizou-se um questionário elaborado para a coleta de variáveis demográficas e relacionadas às características do trabalho. A percepção sobre o ambiente laboral foi analisada a partir da Work Atmosphere Scale; para avaliar a síndrome de Burnout, utilizou-se o Maslach Burnout Inventory. Foram realizadas três análises de regressão linear múltipla pelo método stepwise em que cada dimensão da síndrome foi considerada como desfecho, enquanto as demais variáveis foram estimadas como preditoras e controladas por sexo e idade. RESULTADOS: As variáveis relacionadas à percepção do ambiente de trabalho foram as que mais contribuíram para a ocorrência de burnout. A percepção do trabalho como estressante e a presença de pessoas que atrapalham o ambiente laboral participaram do modelo explicativo das três dimensões. Nove variáveis compuseram o modelo preditor, que explicou 43% da ocorrência da Exaustão Emocional. "Perceber o trabalho como estressante" apresentou maior poder explicativo. Na Despersonalização, oito variáveis compuseram o modelo em 25%; "perceber o trabalho como estressante" foi, mais uma vez, a variável de maior poder explicativo. A Baixa Realização Profissional mostrou um conjunto de variáveis com poder explicativo de 20%; ambiente de trabalho considerado bom apresentou maior peso, associando-se inversamente. CONCLUSÕES: A percepção dos servidores públicos sobre seu ambiente de trabalho tem importante papel como preditor da síndrome de Burnout. Avaliar o trabalho como estressante e presença de pessoas que atrapalham o ambiente mostraram-se como elementos de maior relevância. Universidade de São Paulo. Faculdade de Saúde Pública2012-12-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/rsp/article/view/5346110.1590/S0034-89102013005000004Revista de Saúde Pública; Vol. 46 No. 6 (2012); 1066-1073 Revista de Saúde Pública; Vol. 46 Núm. 6 (2012); 1066-1073 Revista de Saúde Pública; v. 46 n. 6 (2012); 1066-1073 1518-87870034-8910reponame:Revista de Saúde Públicainstname:Universidade de São Paulo (USP)instacron:USPporhttps://www.revistas.usp.br/rsp/article/view/53461/57436Copyright (c) 2017 Revista de Saúde Públicainfo:eu-repo/semantics/openAccessPalazzo, Lílian dos SantosCarlotto, Mary SandraAerts, Denise Rangel Ganzo de Castro2013-04-12T20:22:35Zoai:revistas.usp.br:article/53461Revistahttps://www.revistas.usp.br/rsp/indexONGhttps://www.revistas.usp.br/rsp/oairevsp@org.usp.br||revsp1@usp.br1518-87870034-8910opendoar:2013-04-12T20:22:35Revista de Saúde Pública - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Burnout Syndrome: population-based study on public servants Síndrome de Burnout: estudio de base poblacional con servidores del sector público Síndrome de Burnout: estudo de base populacional com servidores do setor público |
title |
Burnout Syndrome: population-based study on public servants |
spellingShingle |
Burnout Syndrome: population-based study on public servants Palazzo, Lílian dos Santos Burnout Esgotamento Profissional epidemiologia Administração Pública Satisfação no trabalho Condições de Trabalho Saúde do Trabalhador Burnout Agotamiento Profesional epidemiologia Administración Pública Satisfacción en el Trabajo Condiciones de Trabajo Salud Laboral Burnout Professional epidemiology Public Administration Job Satisfaction Working Conditions Occupational Health |
title_short |
Burnout Syndrome: population-based study on public servants |
title_full |
Burnout Syndrome: population-based study on public servants |
title_fullStr |
Burnout Syndrome: population-based study on public servants |
title_full_unstemmed |
Burnout Syndrome: population-based study on public servants |
title_sort |
Burnout Syndrome: population-based study on public servants |
author |
Palazzo, Lílian dos Santos |
author_facet |
Palazzo, Lílian dos Santos Carlotto, Mary Sandra Aerts, Denise Rangel Ganzo de Castro |
author_role |
author |
author2 |
Carlotto, Mary Sandra Aerts, Denise Rangel Ganzo de Castro |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Palazzo, Lílian dos Santos Carlotto, Mary Sandra Aerts, Denise Rangel Ganzo de Castro |
dc.subject.por.fl_str_mv |
Burnout Esgotamento Profissional epidemiologia Administração Pública Satisfação no trabalho Condições de Trabalho Saúde do Trabalhador Burnout Agotamiento Profesional epidemiologia Administración Pública Satisfacción en el Trabajo Condiciones de Trabajo Salud Laboral Burnout Professional epidemiology Public Administration Job Satisfaction Working Conditions Occupational Health |
topic |
Burnout Esgotamento Profissional epidemiologia Administração Pública Satisfação no trabalho Condições de Trabalho Saúde do Trabalhador Burnout Agotamiento Profesional epidemiologia Administración Pública Satisfacción en el Trabajo Condiciones de Trabajo Salud Laboral Burnout Professional epidemiology Public Administration Job Satisfaction Working Conditions Occupational Health |
description |
OBJECTIVE: To identify predictors of burnout syndrome among workers in the public sector. METHODS: Cross-sectional study with a representative sample consisting of 879 municipal civil servants in a city of the metropolitan region of Porto Alegre, Southern Brazil. In order to measure the demographic variables and related characteristics of work we used a questionnaire developed for this purpose.The perception of the work environment was measured by the Work Atmosphere Scale. The Maslach Burnout Inventory was used to assess burnout syndrome. Three multiple stepwise linear regression tests were performed, in which each dimension of the syndrome was considered outcome while the other variables were estimated as predictors, adjusted for gender and age. RESULTS: The variables related to perceptions of work environment were the ones which most contributed to the occurrence of burnout. Perceiving work as stressful and the presence of people who negatively affect the work environment contributed to the explanatory model of the three dimensions. There were nine variables which comprised a predictive model which explained 43% of Emotional Exhaustion. The variable 'perceives how stressful the job appeared to be' had the highest explanatory power. In Despersonalization, eight variables comprised 25% of the model and, once again, 'perceives how stressful the job appeared to be' was the variable with the highest explanatory power. 'Low Professional Fulfillment' revealed a set of variables with an explanatory power of 20%; a working environment considered to be good showed a higher weighting, showing it to be inversely associated. CONCLUSIONS: Public servants' perceptions of their work environment play an important role as a predictor of burnout. Viewing work as stressful and the presence of people who negatively affect the environment proved to be the elements of greatest importance. |
publishDate |
2012 |
dc.date.none.fl_str_mv |
2012-12-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/rsp/article/view/53461 10.1590/S0034-89102013005000004 |
url |
https://www.revistas.usp.br/rsp/article/view/53461 |
identifier_str_mv |
10.1590/S0034-89102013005000004 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/rsp/article/view/53461/57436 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2017 Revista de Saúde Pública info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2017 Revista de Saúde Pública |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade de São Paulo. Faculdade de Saúde Pública |
publisher.none.fl_str_mv |
Universidade de São Paulo. Faculdade de Saúde Pública |
dc.source.none.fl_str_mv |
Revista de Saúde Pública; Vol. 46 No. 6 (2012); 1066-1073 Revista de Saúde Pública; Vol. 46 Núm. 6 (2012); 1066-1073 Revista de Saúde Pública; v. 46 n. 6 (2012); 1066-1073 1518-8787 0034-8910 reponame:Revista de Saúde Pública instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Revista de Saúde Pública |
collection |
Revista de Saúde Pública |
repository.name.fl_str_mv |
Revista de Saúde Pública - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
revsp@org.usp.br||revsp1@usp.br |
_version_ |
1800221793815887872 |