Patient absenteeism in outpatient consultations: an integrative literature review

Detalhes bibliográficos
Autor(a) principal: Baptista,Simone Cristina Paixão Dias
Data de Publicação: 2021
Outros Autores: Juliani,Carmen Maria Casquel Monti, Lima,Stella Godoy Silva e, Martin,Luana Bassetto, Silva,Karen Aline Batista da, Cirne,Marina Ramos
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Revista da Escola de Enfermagem da USP (Online)
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342021000100815
Resumo: ABSTRACT Objective: To identify and analyze the production of knowledge in national and international literature on patient absenteeism in scheduled medical consultations. Method: This is an integrative literature review in the databases PubMed, Embase, Scopus, Web of Science, CINAHL, Medline, LILACS, Virtual Health Library of the São Paulo State Department of Health and Spanish Bibliographic Index in Health Sciences, accessed through the Virtual Health Library Portal, based on the guiding question. Results: A total of 767 articles was found and nine were selected. Forgetfulness predominated among the reasons for absence. Other findings regarding the cost to the health service and strategies for solving the problem are highlighted. Conclusion: As the focus of the studies, the concern with the quality of care, increased treatment queues and high demand, as well as the cost of absent patients, are evident. Despite the relevance of the theme for the health services organization, the literature is still scarce.
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spelling Patient absenteeism in outpatient consultations: an integrative literature reviewPatientsAbsenteeismAmbulatory CareHealth ResourcesNursing Administration ResearchReviewABSTRACT Objective: To identify and analyze the production of knowledge in national and international literature on patient absenteeism in scheduled medical consultations. Method: This is an integrative literature review in the databases PubMed, Embase, Scopus, Web of Science, CINAHL, Medline, LILACS, Virtual Health Library of the São Paulo State Department of Health and Spanish Bibliographic Index in Health Sciences, accessed through the Virtual Health Library Portal, based on the guiding question. Results: A total of 767 articles was found and nine were selected. Forgetfulness predominated among the reasons for absence. Other findings regarding the cost to the health service and strategies for solving the problem are highlighted. Conclusion: As the focus of the studies, the concern with the quality of care, increased treatment queues and high demand, as well as the cost of absent patients, are evident. Despite the relevance of the theme for the health services organization, the literature is still scarce.Universidade de São Paulo, Escola de Enfermagem2021-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342021000100815Revista da Escola de Enfermagem da USP v.55 2021reponame:Revista da Escola de Enfermagem da USP (Online)instname:Universidade de São Paulo (USP)instacron:USP10.1590/1980-220x-reeusp-2020-0380info:eu-repo/semantics/openAccessBaptista,Simone Cristina Paixão DiasJuliani,Carmen Maria Casquel MontiLima,Stella Godoy Silva eMartin,Luana BassettoSilva,Karen Aline Batista daCirne,Marina Ramoseng2021-08-18T00:00:00Zoai:scielo:S0080-62342021000100815Revistahttp://www.scielo.br/reeuspPUBhttps://old.scielo.br/oai/scielo-oai.php||nursingscholar@usp.br1980-220X0080-6234opendoar:2021-08-18T00:00Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Patient absenteeism in outpatient consultations: an integrative literature review
title Patient absenteeism in outpatient consultations: an integrative literature review
spellingShingle Patient absenteeism in outpatient consultations: an integrative literature review
Baptista,Simone Cristina Paixão Dias
Patients
Absenteeism
Ambulatory Care
Health Resources
Nursing Administration Research
Review
title_short Patient absenteeism in outpatient consultations: an integrative literature review
title_full Patient absenteeism in outpatient consultations: an integrative literature review
title_fullStr Patient absenteeism in outpatient consultations: an integrative literature review
title_full_unstemmed Patient absenteeism in outpatient consultations: an integrative literature review
title_sort Patient absenteeism in outpatient consultations: an integrative literature review
author Baptista,Simone Cristina Paixão Dias
author_facet Baptista,Simone Cristina Paixão Dias
Juliani,Carmen Maria Casquel Monti
Lima,Stella Godoy Silva e
Martin,Luana Bassetto
Silva,Karen Aline Batista da
Cirne,Marina Ramos
author_role author
author2 Juliani,Carmen Maria Casquel Monti
Lima,Stella Godoy Silva e
Martin,Luana Bassetto
Silva,Karen Aline Batista da
Cirne,Marina Ramos
author2_role author
author
author
author
author
dc.contributor.author.fl_str_mv Baptista,Simone Cristina Paixão Dias
Juliani,Carmen Maria Casquel Monti
Lima,Stella Godoy Silva e
Martin,Luana Bassetto
Silva,Karen Aline Batista da
Cirne,Marina Ramos
dc.subject.por.fl_str_mv Patients
Absenteeism
Ambulatory Care
Health Resources
Nursing Administration Research
Review
topic Patients
Absenteeism
Ambulatory Care
Health Resources
Nursing Administration Research
Review
description ABSTRACT Objective: To identify and analyze the production of knowledge in national and international literature on patient absenteeism in scheduled medical consultations. Method: This is an integrative literature review in the databases PubMed, Embase, Scopus, Web of Science, CINAHL, Medline, LILACS, Virtual Health Library of the São Paulo State Department of Health and Spanish Bibliographic Index in Health Sciences, accessed through the Virtual Health Library Portal, based on the guiding question. Results: A total of 767 articles was found and nine were selected. Forgetfulness predominated among the reasons for absence. Other findings regarding the cost to the health service and strategies for solving the problem are highlighted. Conclusion: As the focus of the studies, the concern with the quality of care, increased treatment queues and high demand, as well as the cost of absent patients, are evident. Despite the relevance of the theme for the health services organization, the literature is still scarce.
publishDate 2021
dc.date.none.fl_str_mv 2021-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342021000100815
url http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342021000100815
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/1980-220x-reeusp-2020-0380
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv text/html
dc.publisher.none.fl_str_mv Universidade de São Paulo, Escola de Enfermagem
publisher.none.fl_str_mv Universidade de São Paulo, Escola de Enfermagem
dc.source.none.fl_str_mv Revista da Escola de Enfermagem da USP v.55 2021
reponame:Revista da Escola de Enfermagem da USP (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Revista da Escola de Enfermagem da USP (Online)
collection Revista da Escola de Enfermagem da USP (Online)
repository.name.fl_str_mv Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||nursingscholar@usp.br
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