Influences of the program for access and quality improvement in work processes in primary care

Detalhes bibliográficos
Autor(a) principal: Ferreira, Lucilene Renó
Data de Publicação: 2019
Outros Autores: Silva Júnior, João Antônio da, Arrigotti, Thaís, Neves, Vanessa Ribeiro, Rosa, Anderson da Silva
Tipo de documento: Artigo
Idioma: eng
por
Título da fonte: Revista da Escola de Enfermagem da USP (Online)
Texto Completo: https://www.revistas.usp.br/reeusp/article/view/155241
Resumo: Objective: To assess the perception of professionals of Family Health Strategy Teams on the National Program for Access and Quality Improvement in Primary Care and the possible changes in the work processes resulting from its implementation. Method: Oral history methodology conducted with members of Basic Health Units’ teams who participated in the first two cycles of the Program in São Paulo. Results: Six team members participated in the research. The professionals described the use of information to support the planning, diverged on the changes in the organization of the service and identified contributions to the direction of the teams and the control of the activities. The implementation of the Program led to changes in professional practice and favored autonomy and teamwork. The Community Health Workers stood out in the information acquisition process, and the teams found difficulties to organize the information. The collection and retrieval of information contributed to broaden the professionals’ view of the service, and the interviewees criticized the fragility of information dissemination in the Units. Conclusion: Despite its limitations, the Program led to direct improvements in the work of the teams in Primary Care.
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spelling Influences of the program for access and quality improvement in work processes in primary careInfluencias del programa de mejoría del acceso y calidad en los procesos laborales en la atención básicaInfluências do programa de melhoria do acesso e qualidade nos processos de trabalho na atenção básicaPrimary Health CareHealth EvaluationProgram EvaluationHealth Services AdministrationHealth Information ManagementPrimary Health CareHealth EvaluationProgram EvaluationHealth Services AdministrationHealth Information ManagementPrimary Health CareHealth EvaluationProgram EvaluationHealth Services AdministrationHealth Information ManagementObjective: To assess the perception of professionals of Family Health Strategy Teams on the National Program for Access and Quality Improvement in Primary Care and the possible changes in the work processes resulting from its implementation. Method: Oral history methodology conducted with members of Basic Health Units’ teams who participated in the first two cycles of the Program in São Paulo. Results: Six team members participated in the research. The professionals described the use of information to support the planning, diverged on the changes in the organization of the service and identified contributions to the direction of the teams and the control of the activities. The implementation of the Program led to changes in professional practice and favored autonomy and teamwork. The Community Health Workers stood out in the information acquisition process, and the teams found difficulties to organize the information. The collection and retrieval of information contributed to broaden the professionals’ view of the service, and the interviewees criticized the fragility of information dissemination in the Units. Conclusion: Despite its limitations, the Program led to direct improvements in the work of the teams in Primary Care.Universidade de São Paulo. Escola de Enfermagem2019-02-27info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://www.revistas.usp.br/reeusp/article/view/15524110.1590/s1980-220x2017046403407Revista da Escola de Enfermagem da USP; v. 52 (2018); e03407Revista da Escola de Enfermagem da USP; Vol. 52 (2018); e03407Revista da Escola de Enfermagem da USP; Vol. 52 (2018); e034071980-220X0080-6234reponame:Revista da Escola de Enfermagem da USP (Online)instname:Universidade de São Paulo (USP)instacron:USPengporhttps://www.revistas.usp.br/reeusp/article/view/155241/151057https://www.revistas.usp.br/reeusp/article/view/155241/151058http://creativecommons.org/licenses/by-nc/4.0info:eu-repo/semantics/openAccessFerreira, Lucilene RenóSilva Júnior, João Antônio daArrigotti, ThaísNeves, Vanessa RibeiroRosa, Anderson da Silva2019-02-27T13:42:22Zoai:revistas.usp.br:article/155241Revistahttps://www.revistas.usp.br/reeuspPUBhttps://www.revistas.usp.br/reeusp/oai||nursingscholar@usp.br1980-220X0080-6234opendoar:2019-02-27T13:42:22Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Influences of the program for access and quality improvement in work processes in primary care
Influencias del programa de mejoría del acceso y calidad en los procesos laborales en la atención básica
Influências do programa de melhoria do acesso e qualidade nos processos de trabalho na atenção básica
title Influences of the program for access and quality improvement in work processes in primary care
spellingShingle Influences of the program for access and quality improvement in work processes in primary care
Ferreira, Lucilene Renó
Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
title_short Influences of the program for access and quality improvement in work processes in primary care
title_full Influences of the program for access and quality improvement in work processes in primary care
title_fullStr Influences of the program for access and quality improvement in work processes in primary care
title_full_unstemmed Influences of the program for access and quality improvement in work processes in primary care
title_sort Influences of the program for access and quality improvement in work processes in primary care
author Ferreira, Lucilene Renó
author_facet Ferreira, Lucilene Renó
Silva Júnior, João Antônio da
Arrigotti, Thaís
Neves, Vanessa Ribeiro
Rosa, Anderson da Silva
author_role author
author2 Silva Júnior, João Antônio da
Arrigotti, Thaís
Neves, Vanessa Ribeiro
Rosa, Anderson da Silva
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Ferreira, Lucilene Renó
Silva Júnior, João Antônio da
Arrigotti, Thaís
Neves, Vanessa Ribeiro
Rosa, Anderson da Silva
dc.subject.por.fl_str_mv Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
topic Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
Primary Health Care
Health Evaluation
Program Evaluation
Health Services Administration
Health Information Management
description Objective: To assess the perception of professionals of Family Health Strategy Teams on the National Program for Access and Quality Improvement in Primary Care and the possible changes in the work processes resulting from its implementation. Method: Oral history methodology conducted with members of Basic Health Units’ teams who participated in the first two cycles of the Program in São Paulo. Results: Six team members participated in the research. The professionals described the use of information to support the planning, diverged on the changes in the organization of the service and identified contributions to the direction of the teams and the control of the activities. The implementation of the Program led to changes in professional practice and favored autonomy and teamwork. The Community Health Workers stood out in the information acquisition process, and the teams found difficulties to organize the information. The collection and retrieval of information contributed to broaden the professionals’ view of the service, and the interviewees criticized the fragility of information dissemination in the Units. Conclusion: Despite its limitations, the Program led to direct improvements in the work of the teams in Primary Care.
publishDate 2019
dc.date.none.fl_str_mv 2019-02-27
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/reeusp/article/view/155241
10.1590/s1980-220x2017046403407
url https://www.revistas.usp.br/reeusp/article/view/155241
identifier_str_mv 10.1590/s1980-220x2017046403407
dc.language.iso.fl_str_mv eng
por
language eng
por
dc.relation.none.fl_str_mv https://www.revistas.usp.br/reeusp/article/view/155241/151057
https://www.revistas.usp.br/reeusp/article/view/155241/151058
dc.rights.driver.fl_str_mv http://creativecommons.org/licenses/by-nc/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Universidade de São Paulo. Escola de Enfermagem
publisher.none.fl_str_mv Universidade de São Paulo. Escola de Enfermagem
dc.source.none.fl_str_mv Revista da Escola de Enfermagem da USP; v. 52 (2018); e03407
Revista da Escola de Enfermagem da USP; Vol. 52 (2018); e03407
Revista da Escola de Enfermagem da USP; Vol. 52 (2018); e03407
1980-220X
0080-6234
reponame:Revista da Escola de Enfermagem da USP (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Revista da Escola de Enfermagem da USP (Online)
collection Revista da Escola de Enfermagem da USP (Online)
repository.name.fl_str_mv Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||nursingscholar@usp.br
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